Mcdonalds Complaints and Reviews

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Mcdonalds
Main address: 2111 McDonald's Dr 60523 Oak Brook IL
1-800-244-6227. , , http://www.mcdonalds.com/contact/contact_us.html
  • 695+33 mobile complaints
  • $60.1K claimed losses
  • $83 average
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  • 1 day ago
  • Cafes and Restaurants
  • 14

I was in the drive thru this morning to get just a cup of coffee. When I paid the cashier $1.27, and waited for my change she closed the register and called for assistance when I reminded her of the change. Then, I just went to the next window to get my coffee. Still no change. Maybe she thought I was tipping her the 20 cents, I just think that if you cannot chew gum and walk, it is not a good... Read more

Was this review helpful? 2 1

  • Aug 22
  • Cafes and Restaurants
  • Tega Cay, South Carolina
  • Rude Service
  • 4
  • 48

On 8/22/2014 at around 8:15 pm I walked into Mcdonalds at Tega Cay, South Carolina. It wasn't busy. The service for the walk in customers was even chatting with a colleague of hers, I noticed this but was like, well thats odd. Anyway, the customers that were before me got served. I was still contemplating what to order and this Mcdonalds girl gives me a look and asks me ''can I do something for... Read more

Was this review helpful? 0 3

  • Aug 22
  • Cafes and Restaurants
  • Doylestown, Pennsylvania
  • Poor Customer Service
  • 10

Did not have any smoothies. Then, subsequently got my order wrong. She told me that I could not get the things She said that everything was going to be ok. She would not give me any discount off of my food. She was not going to make things easy. The store was extremely dirty and no one tried to help me. Man, why does this thing require one hundred words. Does not make sense. Am I ever... Read more

Was this review helpful? 0 1

  • Aug 21
  • Cafes and Restaurants
  • Delft, South Holland
  • Inappropriate Employees Behavior
  • 1
  • 15

Hi Mc Donalds, I came, made my order. After that 2 girls and guy came to buy, al it was (until the custmers got their food) from then was shouting foul words and playing forth and back (between the customers and your workers) with those filthy words... Sorry but I will not accept that kind of behavior in a restraurant. Even iff its just the mac... Ok your workers stayed nice buth they still ment... Read more

Was this review helpful? 0 1

  • Aug 21
  • Cafes and Restaurants
  • Westfield, Massachusetts
  • Old Hamburger
  • 1
  • 15

Ordered Today around 5:20 pm 8/21/2014 Westfield Ma East Main Street 01085 the Bacon Burgers with extra burger . Got home and the roll was so hard and looked like it was a week old. They SUCK Big time. , the Burger was so sloppy put together I be ashamed to serve it . The Hamburger looked and tasted old. Threw the two burgers out in the garbage !! That is it no more food from Mac Donald's . I... Read more

Was this review helpful? 0 1

At the McDonald's in Tylertown,MS an employee was observed exiting a bathroom stall & not washing her hands. Then she restocked the napkins in the dining area & cleaning dirty tables. She immediately went to the fry station. I will NEVER return Add comment

  • Aug 21
  • Cafes and Restaurants
  • Chicago, Illinois
  • Manager
  • 1
  • 25

I wrote you a while back about a remote control that a employee took that my special need son left at one of your restaurant and later found out by the manager that it was thrown in the trash so she tried to call my tv service to get them to replaced the remote but they would not take her stayement because she was not on my account,so she called me and told me they say for me to call them and I... Read more

Was this review helpful? 0 2

  • Aug 19
  • Cafes and Restaurants
  • New Employees
  • 1
  • 20

First, do the new employees get any training what so ever? If they do, they need more than just one day of training and they should be trained by an experienced manager. Second, do the fryers ever get cleaned and oil changed on a regular daily basis? Because the fries don't taste good at all. If the fries don't taste good, this makes me question how dirty the kitchen and whole store. In my... Read more

Was this review helpful? 0 1

  • Aug 19
  • Cafes and Restaurants
  • Pricing Issue
  • 30

First off we don't eat here often...so I don't know pricing off hand. Ordered a happy meal and a big mac meal.upon looking the the reciept I saw I was charged for each item. I asked why and was told must be a new employee that did it. Asked what tje price difference was and got told only about 5 cents. I gt home and called a manager to ask her only to be offered a refund if I return to the store.... Read more

Was this review helpful? 1 0

Our mcDonalds is 1/2 mile from our home and, no matter what time of day, the nuggets and fries are always cold and rubbery by the time we get home! We go straight home! Our mcdonalds is in white hall wv. They also often forget to put requested condiments in the bag. Add comment

 
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