McDonalds
Reviews and Complaints
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Verified Reviewer | Wichita Falls, TexasService
- Food is good
- Are disrespectful and bad service
User's recommendation: Don't go unless you have too.
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Verified Reviewer | Moline, IllinoisCustomer service
No they never resolved issue but that doesn't matter they can care less about customers just give me one more is all they care about I don't eat at there restaurants any way gross food any way
User's recommendation: Don't eat there
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Barstow, CaliforniaClaim
I placed an order online, got Authorization: VWQJNDLN5PQVMM42, order number #RC-86, got receipt for transaction,, Sequence Number: VWQJNDLNSPQVMM42, and my card was charged for the amount of $28.57 and when I arrived to location: BARSTOW/LENWD 15 2571 COMMERCE PKY BARSTOW, CA 92311-**** US #176-***-***** to pick up my order I waited for about an hour and 15 minutes I was told it was not in their system, and they couldn't do anything that I needed to call my bank and cancel the transaction. I asked for the store manager whose name is Martha, she didn't want to help at all, so I asked for the corporation number and her response was: "why do you want it if I am the one that is going to call you back" I felt so humiliated and disrespected that I had to leave the location with no food and no reimbursement and 3 kids mad and hungry.
- Great breakfast
- Really bad customer service and organization
Preferred solution: Full refund
User's recommendation: Better customer service
Complaint and a refund request
Complaint about service at local McDonald's and lose of earned points
- Location
- Slow service and the horrible treatment
- Cold fries
Preferred solution: Full refund
User's recommendation: I will not recommend this location
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, OhioPoor service
- Close to my house
- Good and fast when people do their job
- Rude staff
Preferred solution: My order and something for my troubles
User's recommendation: I don't think you should order from this location because the staff is very rude and unprofessional
Ordered a fresh order. Got cold food
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Verified ReviewerPissed off
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Verified ReviewerComplain about the company
I have gone to several McDonald's in Tucson Arizona Benson Arizona and Sierra Vista Arizona and several times I went to each one of these their ice cream machine was down for a multi-million dollar company to have that much trouble there's something wrong.
Preferred solution: I just want an explanation of why none of your McDonald's can consistently serve ice cream there's no excuse for that.
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Verified Reviewer | Phoenix, ArizonaMany problems, Adam McDonald's
Still very very bad serves .long wait times .points no available
Preferred solution: And it’s costing me an additional 300 a month in employees being late only go to this McDonald’s. I tried it last night myself they took six cars in one lane zero cars in the other lane
User's recommendation: Never go to this McDonald’s tear it down
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Verified Buyer | Bartlett, TennesseeLong wait
On August 6th,2023 at approximately 12:20,I arrived at the drive thru window,my wait was about 25 minutes,upon placing order,I was advised to wait another 25 minutes in the number 3 parking spot.I became hot,sweaty,and irritable and decided to go inside.I observed a long waiting line in which I had to ask for my order which was sitting in hot box waiting to be placed in bag,I had to wait on fries, after receiving my order I ask if I could be compensated with an apple pie for my wait,the response from the male manager was no, everyone had to wait ,and it takes 10 minutes for pies,it was rude , inconsiderate,and selfish.I saw people receiving orders as they moved thru drive thru window, therefore everyone was not waiting.
- Hot
- God
- Quality control food
Preferred solution: I was offended and would like something anything for my troubles
User's recommendation: Be prepared to wait and don't expect any type of compensation
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Neptune Township, New JerseyAwful staff member
- Rude employees bad management
Preferred solution: Full refund
User's recommendation: Communication
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Verified Reviewer | Houston, TexasUpset customer
They've done nothing.
- Cheap fast food
- Long lines poor service
Preferred solution: Full refund
User's recommendation: Use a different McDonald's or be patient for long lines and unforeseen issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with app
- Food at affordable price and location
Preferred solution: Nothing just the App.
User's recommendation: Macdonald's is great!
App crashed
Preferred solution: Help me fix my app
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