JBuck

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mifflinburg, Pennsylvania

Someone from Corporate HQ needs to listen.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
McDonalds - Someone from Corporate HQ needs to listen.

The app has serious flaws. When you order a Big Mac with no secret sauce, no onions, no pickles the print out attached to my special order says lettuce only so they leave the cheese off.

Flawed.

Customize a Double cheese with extra ketchup, they leave the mustard off. Flawed.

By the way, How come the calories in the customizable section rarely matches the calories of the food. Try Big Mac, take a look at customizable sections for double and cheese burgers.

The local stores are getting blamed for errors leading to What you see on pages like this.

I have tried to affect change by talking to somebody at corporate. The operator can't put me through to anyone that can help.

I have tried asking for a local owner but the just have the local manager contact me. They have no power outside of their store.

The stores near me show no pride anymore and I think this is a direct reflection of the people working at the corporate offices.

View full review

User's recommendation: Call corporate, not the manager.

Zander C Zij

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Springfield, Pennsylvania

Bone in chicken nugget

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
McDonalds - Bone in chicken nugget
McDonalds - Bone in chicken nugget - Image 2
I went to the McDonalds in Springfield Missouri on National ave and I bit a chicken nugget and the was a bone in it
View full review
Loss:
$123456

Preferred solution: Would like a costumer rep to contact me

User's recommendation: Would like costumer service to contact me

Featured
Corey B Poo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rowlett, Texas

Bad service. Bad management

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
McDonalds - Bad service. Bad management
McDonalds - Bad service. Bad management - Image 2
This location has a bad reputation. For closing unexpectedly, they are supposed to be 24 hours. But between 2 AM and 5 AM. They frequently will close without any warning though they have the employees there to take care of guests, they choose to close and not serve any. This being the only location within 10 to 15 miles. It is a stain on the McDonald's brand.
View full review
Cons:
  • Unreliable staff and hours

Preferred solution: Be open during hours listed

User's recommendation: Avoid between 2am and 5am

5 comments
Guest

I have a bad reputation, for kicking your ***

Guest

I need a Bad Spanking, are you down?

Guest

Nothing good happens after midnight.

Guest
reply icon Replying to comment of Guest-2409295

Except if they eat after midnight they’ll turn into Gremlins

Guest
reply icon Replying to comment of Guest-2409295

I did your Mom after midnight, but your right, it was no good

View more comments (4)
Aren F Xrz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order was never prepared.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Good afternoon I placed an order today that was never prepared. I sat by and watched everyone grab their food while I sat back for 30 mins to find out my order was never even being cooked. This was a complete waste of time and Im just looking for my refund on this order that I never got. Order 1641 Check in # WM58-688**** McDonalds: 4121 blue ridge rd. Raleigh, NC 27609
View full review

Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Niagara Falls, New York

Bad food

McDonalds - Bad food
McDonalds - Bad food - Image 2
I got McDonalds for my family. When I got home and opened one of the 10 pieces of nuggets it looks like it was chewed and spit out. The food smells like cigarettes. If I didnt live far away I would have went right back.
View full review

User's recommendation: Don’t go to Niagara Falls McDonald’s

Emanuel R Tea

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Bad service,talk to me in a bad way

McDonalds - Bad service,talk to me in a bad way
The worst experience from a manager I could even get her name talk to me in a bad way in from of people mistreatment Store #20206 no name tags had me waiting for over 10min just to place a order I ask her for her name she said she didn't had one I would like to report her please today is( Mar/23/2024)
View full review

Preferred solution: Apology

Alyssa D Hmq
map-marker Lockport, Illinois

Horrible experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I went to McDonalds on 9th street in Lockport on Friday march 15 and I order the 2 chz burger meal and 2 orders of nuggets I told them I only wanted onion on my burgers and it was messed up so I called up there and the manger manny told me I could come back and get my order re made he was putting it in his book and I would just have to say his name and get my order. Well I went there tonight march 19th and first off got attitude from the lady working headset and then a manger comes to the window and starts talking to me and gives me attitude right away.

Told me it wasnt put in the book and he couldnt just give away free food and that I needed a receipt manny never told me I needed a receipt, and then when I asked for a higher ups name he told me I was looking at him and it came off with straight attuned and then he closed the window in my face. This is the worst experience Ive ever had at McDonalds.

I understand how frustrating it can be but I work in fast food too and one thing you dont do is take it out on the customers no matter how much you want to. I would like a call back (708)762-****

View full review

Preferred solution: Apology

User's recommendation: Horrible

Keith J Oqg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Lithia Springs, Georgia

Missing Food multiple times from my orders

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
McDonalds - Missing Food multiple times from my orders
McDonalds - Missing Food multiple times from my orders - Image 2
I paid $27.35 for a number 1, a number 2, and 2 2for3's... Im missing 2 sandwiches. I paid entirely too much money for the amount and quality of my food.!
View full review
Loss:
$27
Pros:
  • Good fries
Cons:
  • Service and accuracy bad

Preferred solution: Full refund

User's recommendation: Dont go to Lee Rd. Mcdonald in Douglasville, GA

Dan F Sxt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tacoma, Washington

Being disrespected and treated rudely by staff and manager. Order not right and food was way below standard

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I've already reported this to pissed customer and shouldn't have to say it again. I will never go to that store again and maybe never go to McDonald's again this incident took place 3/16/24 and nothing has yet to be done not to mention I don't like how pissed customer is handling this incident. I've never been treated so rudely at a restaurant or fast food establishment in my life and I'm 65 years old. This process is slow time consuming and I still have no results we spent over 36 dollars and the food and service is unacceptable.
View full review

User's recommendation: Don't ever go to store #618 and McDonald's has went down hill.

James P Fzg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cleanliness of a restaurant and employees

McDonalds - Cleanliness of a restaurant and employees
McDonalds - Cleanliness of a restaurant and employees - Image 2
McDonalds - Cleanliness of a restaurant and employees - Image 3
McDonalds - Cleanliness of a restaurant and employees - Image 4
McDonalds - Cleanliness of a restaurant and employees - Image 5
Dirty restaurant people without hair Nets working in the back eating ice cream not taking care of the customers losing my order I can go on and on. McDonalds is one of my favorite places to go and you ruined it for me. This restaurant is so dirty.
View full review

Preferred solution: Apply with the Florida State health code, and make people with a long hair down to their butt. Where hairnets

User's recommendation: No hair nets dirty restaurant in violation of the health code state of Florida

Steven V Pcs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dirty store food was not cooked all the way

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered food and it wasnt done meat also the floor was greasy and you almost slipped and fell there was trash all over and the tables was nasty the manager that day was on her phone wasnt even doing her job you had people in the back not wearing hair nets now I moved to Ashland about 1 year ago and that store has went down hill since I first got here but this day it was really bad and they werent that busy at all
View full review
Loss:
$20
Pros:
  • There food is good but people make it hard to wanna eat there

Preferred solution: Full refund

User's recommendation: Don’t go to that store go to 250 store

Miguel D Ukj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Sully, Virginia

Rude manager

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
McDonalds - Rude manager
McDonalds - Rude manager - Image 2
It not about being able to receive my food, it about how you proceed to tell The client instead of saying, order again and walk away.
View full review
Loss:
$6
Pros:
  • Reliable and satisfaction

Preferred solution: Apology

User's recommendation: It okay, just don’t hire unhappy people, if you can’t work in the service industry

Roxanne R Tbz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unsatisfied and discusted

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Only let paying customers in,and not to confort homeless disrespectful individuals I encountered a verbal and physical outburt by a homeless lady that hangs out in the McDonald's on gunhill and webster..The management and police were involeded,The management has common knowledge of the incident that occured January 22,2024 at
View full review
Pros:
  • I go here every morning for breakfast close to my job

Preferred solution: I would like not to encounter disrespectful homeless people hanging out in McDonald's

Neil A Ngv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stroud, England

Absolutely shocking

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
McDonalds - Absolutely shocking
Absolutely shocking I go inside macdoalds in Stroud order my food £30.26 worth wait like 25 minutes for it half the order was wrong all four lots of chips were half filled the food was cold I put in the machine to take out Ive got five drinks no cup holder was given and theres never ever any paper in the machines to give a receipt one of the workers was obviously Ill coughing ever ware absolutely disgusted the only proof Ive got is the my banking app saying o spent that much in macdoalds management dont even care absolutely joke
View full review
Loss:
$30

Preferred solution: Full refund

User's recommendation: Don’t go stroud

Keenna M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Kansas City, Missouri

*** customer

McDonalds - *** customer
McDonalds - *** customer - Image 2
McDonalds - *** customer - Image 3
Went to McDonalds on Main Street off rabb road I order a Mac chicken and a large fry fresh to order and a McDouble and a medium fry fresh to order and the food was old tasting and cold fries and sandwiches very *** off
View full review
  • 1
  • ...
  • 22
  • 23
  • 24
  • 25
  • 26
  • ...
  • 989