McDonalds
Reviews and Complaints
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Verified Reviewer | Mifflinburg, PennsylvaniaSomeone from Corporate HQ needs to listen.
The app has serious flaws. When you order a Big Mac with no secret sauce, no onions, no pickles the print out attached to my special order says lettuce only so they leave the cheese off.
Flawed.
Customize a Double cheese with extra ketchup, they leave the mustard off. Flawed.
By the way, How come the calories in the customizable section rarely matches the calories of the food. Try Big Mac, take a look at customizable sections for double and cheese burgers.
The local stores are getting blamed for errors leading to What you see on pages like this.
I have tried to affect change by talking to somebody at corporate. The operator can't put me through to anyone that can help.
I have tried asking for a local owner but the just have the local manager contact me. They have no power outside of their store.
The stores near me show no pride anymore and I think this is a direct reflection of the people working at the corporate offices.
User's recommendation: Call corporate, not the manager.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Springfield, PennsylvaniaBone in chicken nugget
Preferred solution: Would like a costumer rep to contact me
User's recommendation: Would like costumer service to contact me
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Verified Reviewer | Rowlett, TexasBad service. Bad management
- Unreliable staff and hours
Preferred solution: Be open during hours listed
User's recommendation: Avoid between 2am and 5am
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Verified ReviewerOrder was never prepared.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Niagara Falls, New YorkBad food
User's recommendation: Don’t go to Niagara Falls McDonald’s
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerBad service,talk to me in a bad way
Preferred solution: Apology
Horrible experience
I went to McDonalds on 9th street in Lockport on Friday march 15 and I order the 2 chz burger meal and 2 orders of nuggets I told them I only wanted onion on my burgers and it was messed up so I called up there and the manger manny told me I could come back and get my order re made he was putting it in his book and I would just have to say his name and get my order. Well I went there tonight march 19th and first off got attitude from the lady working headset and then a manger comes to the window and starts talking to me and gives me attitude right away.
Told me it wasnt put in the book and he couldnt just give away free food and that I needed a receipt manny never told me I needed a receipt, and then when I asked for a higher ups name he told me I was looking at him and it came off with straight attuned and then he closed the window in my face. This is the worst experience Ive ever had at McDonalds.
I understand how frustrating it can be but I work in fast food too and one thing you dont do is take it out on the customers no matter how much you want to. I would like a call back (708)762-****
Preferred solution: Apology
User's recommendation: Horrible
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Verified Buyer | Lithia Springs, GeorgiaMissing Food multiple times from my orders
- Good fries
- Service and accuracy bad
Preferred solution: Full refund
User's recommendation: Dont go to Lee Rd. Mcdonald in Douglasville, GA
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tacoma, WashingtonBeing disrespected and treated rudely by staff and manager. Order not right and food was way below standard
User's recommendation: Don't ever go to store #618 and McDonald's has went down hill.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCleanliness of a restaurant and employees
Preferred solution: Apply with the Florida State health code, and make people with a long hair down to their butt. Where hairnets
User's recommendation: No hair nets dirty restaurant in violation of the health code state of Florida
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Verified ReviewerDirty store food was not cooked all the way
- There food is good but people make it hard to wanna eat there
Preferred solution: Full refund
User's recommendation: Don’t go to that store go to 250 store
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Verified Buyer | Sully, VirginiaRude manager
- Reliable and satisfaction
Preferred solution: Apology
User's recommendation: It okay, just don’t hire unhappy people, if you can’t work in the service industry
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Verified ReviewerUnsatisfied and discusted
- I go here every morning for breakfast close to my job
Preferred solution: I would like not to encounter disrespectful homeless people hanging out in McDonald's
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Stroud, EnglandAbsolutely shocking
Preferred solution: Full refund
User's recommendation: Don’t go stroud
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Kansas City, Missouri*** customer
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I have a bad reputation, for kicking your ***
I need a Bad Spanking, are you down?
Nothing good happens after midnight.
Except if they eat after midnight they’ll turn into Gremlins
I did your Mom after midnight, but your right, it was no good