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1.0
Details
I am a spouse of a McDonald's worker. She texted me tonight and told me she went in at 8:30am and was supposed to get off at close. The manager there would not give her a break and would not answer her when she asked to go to bathroom 3 times when I had to show up to...
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1 comment
h.kitchener
#1203947

It's "stutter" not studder. If your wife doesn't like working a menial job at McDonald's, then tell her to quit and find another. I am sure she is well-qualified for----what, exactly?

Review
#907321 Review #907321 is a subjective opinion of poster.
Service
Mcdonalds Manager
Reason of review
Poor customer service

Mcdonalds Filet-O-Fish Burger Review

3.2
Details
What a rip off! They only give you half a slice of cheese now in filet of fish. Crooks 41st and Victoria drive vancouver bc
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Review
#906731 Review #906731 is a subjective opinion of poster.
Product
Mcdonalds Filet-o-fish Burger
Reason of review
Bad quality

McDonalds in Franklin, Ohio - Missing food and bad service from the mgrs. on several occations but yesterday was the latest,

my daughter and I took the drive through yesterday 08-23-2016 abt. 4:30 p.m. ordered a happy meal with hamburger ketchup only, with coke and 2 French fries,a plain sundae, a regular hamburger and that was it. Got to window and asked for extra napkins server said they are some in the bag. I looked, I said no just a hamburger, she did not want to give any, but we got them and thought we got everything. But we drove around to entrance, my daughter said where is my sundae? I said well honey they forgot it, so we enter the building and asked for our sundae. We got that, and it was not filed up, but we said nothing about that, I told my daughter they are just busy that's all that's okay! We get to the car my daughter opened up her happy meal and no extra French fries that comes with the meal, my daughter said that's okay and the weather was very hot out. I said lets go back from drive through, ok. there was a long wait with just use at the helm. Server said just drive through and we will fix whatever was missed, I asked for a sundae with strawberries and got no answer. We get to the second window, I said! I would like to see the Mgr.? He came to the window, I explained to him what the problem was. He left the window before I was finished. He brought a happy meal French fry back and said nothing, turned around and walked off. I had to get server attention back, I politely said, can I see the mgr. again? he left to quick, I said. I asked him to give us a sundae with strawberries for our trouble, He NO I can not give out FREE FOOD. But I did not want to get free food. Which he was not wearing a name tag. Which I thought was odd, But I said nothing about this. If you are indeed a mgr. I said! you could, and he was looking inside my car more than wanting to take care of business, if you was indeed a mgr. NO! I CAN NOT GIVE YOU FREE FOOD!!! I asked him first for company's customer care service number, he said get on the internet and pull it up. Then I asked him to write down his name for me and he said I can not do that either.; So! I said okay! we will see about this. After I seen that I got no help from him, Just NO! on everything. I am adding this, Before my daughter and I went in the first time I noticed a sign up got out front, a big one, saying something like, ( I am happy to be here for you ) We'll I am sorry but, that service was one of the worst ever, they didn't say Thank You come back again, no smiles, etc..... house needs to be cleaned because that one stuck. And I Preach at a local Church.my daughter and I also sing together there. But what kind of satisfaction can we get from store or your family? could not read terms of service, we can be reached at ( 937-367-8658) Please leave a message. The mgr. needs terminated.
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Review
#906462 Review #906462 is a subjective opinion of poster.
Product
Mcdonalds Happy Meal Combo Meal
Reason of review
Order processing issue

McDonalds in Gibraltar, Gibraltar - Tabasco smuggling at la Linea macdonalds

2.0
Details
Yesterday while having coffee with family at macdonalds la Linea We were disrupted by a number of female Tabbaco smugglers partially disrobing to un pack contraband cigarettes brought through the border We were shocked and annoyed that this is being done every day on Mac Donald's premises in front of young children and family's We were subject to shouting and screaming by these women which frightened the children we had with us Whilst being in a prime location how is it that this is not stopped as they are not even customers This is not the first time we have seen this but will be the last as we will no longer use Mac Donald's
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Review
#906396 Review #906396 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Cons
  • All family members and customers present
Reason of review
Poor customer service
Preferred solution
Clean up this sort of behaviour

Mcdonalds Customer Care Review

Stopped at mcdonalds at Sr-16@I-95 in St Augustine, Fla about 15 minutes ago after work today and the lobby doors were locked. Could not even place an order. I even tried two (2) different set of doors. I could tell you i am one pissed off customer. I won't be going back ever.
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Review
#905362 Review #905362 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Reason of review
Poor customer service

Mcdonalds - Customer Care Review from Brampton, Ontario

4.4
Details
Me and my boyfriend were just at the McDonald's in new Hamburg Ontario. Someone took some of our order then stopped and we said hello? Are you there? Waited another minute. On our screen she erased the order and never said anything back. Found this very rude. If ur busy or stuck on something at least say one second we drove around and didn't buy anything from the lack of service and communication.
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Review
#904502 Review #904502 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Reason of review
Order processing issue

McDonalds - Price bait and switch

4.1
Details
I went to store number 25329 on July 30, 2016. my order number is 62 and I ordered 2 Filet-O-Fish meals as the price on the electronic board read $4.90 for the meal and $4.19 for the sandwich; however, when the cashier rang up the order I notched the price came up $6.69. The cashier called the manager over who said she had no control over what the board read and could only press the button on the register to correspond with what was ordered, the price that came up was the price regardless of what the board read. She didn't care what the board read. I tried to explain to her the unfairness of the posted price being less than the charged price, she said there was nothing she could do, end of discussion.
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Review
#904216 Review #904216 is a subjective opinion of poster.
Service
Mcdonalds Cashier
Pros
  • Quality of the food
Cons
  • Advertised price versus the delivered price
Reason of review
Pricing issue
Loss
$4
Preferred solution
Let the company propose a solution
1.1
Details
Mcdonalds - Big Breakfast Combo Meal Review from Hollywood, Florida
I went to the MC Donalds located at 5995 W 24 Ave, Hialeah, FL. 33016, and ordered (3) big breakfast with (1) medium latte. I was surprised when my total rang up to be $18.05. Simply because I can order a REAL breakfast with coffee included at my nearby bakery. I went...
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Review
#903560 Review #903560 is a subjective opinion of poster.
Product
Mcdonalds Big Breakfast Combo Meal
Reason of review
Bad quality

McDonalds in Plaquemine, Louisiana - Poor inapproiate service

2.5
Details
I was attempting to get breakfast at your 4615 Perkins Road location, store# 1298, at about 9:30 AM this morning. There was about 15 to 20 people in line at the counter, one register open and four employees behind the counter with their backs turn to the customers, all with their cell phones in their hands discussing to qualities of their phones. After waiting 10 minuets with only three customers being served I along with six other customers walked out. I had other engagements to attend too and it was obvious the employees had no interest in servicing the customers.
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Review
#903064 Review #903064 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Cons
  • Very cold and not friendly at all
  • Behaviour of people
  • Quality of service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.6
Details
I ordered a Bagel with Cream Cheese along with a #2 (Egg Mac.). When I got home there was no cream cheese in my bag. This has happened numerous times since I have been using this location. So, I often share my frustration by filing a formal complaint. Following, I...
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2 comments
Anonymous
#1199592

You're crazy. Check your bag before leaving.

This is YOUR responsibility. They aren't going to slow down drive through to check orders. Corporate office has them on a computerized timer that clocks how fast people are served.

If you go over that time by too much you get written up or fired. Also you could consider taking your LAZY probably FAT *** in the store instead of going to drive through.

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Review
#900802 Review #900802 is a subjective opinion of poster.
Product
Mcdonalds Bacon Egg And Cheese Bagel Hamburger
Cons
  • Screwed up orders
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution