Brodey Wct
map-marker Saint Louis, Missouri

Complaining about employees

None of the employees was wearing gloves one had fake nails on and was messing with her hair. Another one almost puked in front of the customers and kept on working.

I am a door dAsher I stood there 30 damn minutes without them asking me what my number was. When I starting complaining the guy that almost puked started yelling at me and this is the third time in 3 days is that I had to be there for more than 30 minutes for picking up food for customers not for myself as I do not eat at McDonald's anymore because your food is disgusting especially with your employees that you have as they do not follow any Serve laws

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User's recommendation: Don't eat at McDonald's cause you will get sick

Anonymous
map-marker Orlando, Florida

Cookie was hard and stale

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Stale hard cookievhevk ordercch2ck your order before you leave.the tables were dirty and the floor was litter with napkins. I purchased the chocolate chip cookie for my grandson it was too hard for him to chew it and I didn't want to force him to eat a stale hard cookie . He was very disappointed because he really enjoys eating 4he chocolate chips cookies from McDonald's
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User's recommendation: Check your order before you leave my cookie was hard and stale.

Maile A

Oreo Frappe needs to come back.

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I would like to complain about how McDonalds got rid of the Oreo Frappe. It never mentioned that it was limited time on the order board. It was McDonalds best frappe McDonalds had to offer. I would very appreciate if they brought it back and made it a permanent frappe on the menu.
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Pros:
  • Oreo frappe
Cons:
  • Taking the oreo frappe away

Preferred solution: To bring back the Oreo Frappe

Lorie I
map-marker Wintersville, Ohio

Complaint

Employee in Toyota van is taking up the delivery parking. Shes usually on afternoon shift and is smoking constantly in her van. Im a doordash driver and had to park 2 parking lots away the other day to get my order.
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Preferred solution: I would like to be able to park in delivery parking when I have a delivery

Lynn S Kfc
map-marker Panorama City, California

*** up service & online too

Answers *** phone *** your service and your phone duck you nedobalds hide behind *** computer no complaint ever gets heard you *** over priced *** with no *** service cant ever get an order right equipment doesnt work & charge for the *** anyway
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User's recommendation: Go somewhere else

Pj H Jva

I NEVER get my food!!!!

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DI ordered through Uber eats and paid double and guess what for the 15th time in a row didnt get my food! I mean seriously what is the problem
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Loss:
$53
Cons:
  • Never bring my food

Preferred solution: Full refund

User's recommendation: Do not eat here

Greg W Tcx

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Verified Reviewer

Lost points

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How is that McDonald's using the kiosk use my points for a free ice cream cone accidentally backed out on the kiosk so I canceled the order but it still took my points away and I didn't get an ice cream cone
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Preferred solution: Full refund

Randy B Rlx

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Verified Reviewer
| map-marker Washington, District Of Columbia

Lied to about my order

The manager on duty has been lieung to customers about there service they refuse to make orders in the night shift and has been going on a long time and I have had enough of it there pure lazy I work at fast food been a manager for years and I had the number 1 sonic in Palmer tx for 6 years I worked 18 hour days plenty of times because I chose too theres no excuse that you cant make a simple coffee when there nobody else in the building is crazy other than its just pure lazy how can someone work here if they refuse to make orders
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Lewis P Mgy
map-marker Sale Creek, Tennessee

Your service manager is the worst I’ve ever come across in my life

My wife order on her phone and send me the number and service manager wouldnt give me my food made me late for work then hat to go back to work with out my lunch I will never go to the McDonalds on airport in Fairbanks against never have coke always out ice machine never working they are the worst
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Loss:
$2798

Preferred solution: Apology

User's recommendation: Not to go there

Anonymous
map-marker Rapid City, South Dakota

To complain

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Greedy corporation that used to be affordable now charging 3 times the amount for just as *** service all because these people want to make a career out of a high school or collage job and get paid like 18 an hour or whatever it is for a *** service... and can't even give out a damn ranch packet with a paid order without having to pay for that too.. that's like going to a restaurant and having to pay extra for ketchup and mustard... absolutely nuts...
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User's recommendation: Do not buy McDonald's and make them suffer

Manjit J Avm

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Verified Buyer
|

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Verified Reviewer
| map-marker Chicago, Illinois

Not happy about their service

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McDonalds - Not happy about their service
The lady refused to give the drink with the meal and she wanted me to pay extra for the drink as she have adjusted the shake. I was not happy as she didn't explain when I first ordered.
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Pros:
  • Customer service

Preferred solution: All this was over the drink with the meal.

User's recommendation: Not happy with service and wrong order.

Kevin J Kog

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

False advertisement

You have pictured meals with orange juice but there is an upcharge on a meal with it. Make up your *** mind.
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User's recommendation: Cancel all mcdonalds

Anonymous
map-marker Kansas City, Missouri

Complaint.urgent

I don't believe that my complaint was handled correctly because I have not received anything back regarding this matter. Where I was promised some type of response as to how this matter would be resolved. Clark Burnham 816 772 ****
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Ahisha S

I was treated real rudely and wrong for just asking a question

The manager refused me of service because I asked a question about the kiosk that wasnt giving out receipts and I asked can I be wrung up on the register he yelled at me telling they were short he said his name is Tory
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Preferred solution: The manager demoted because he doesn’t have an once of customer service

User's recommendation: Would never eat there again

Anonymous
map-marker Keene, New Hampshire

Complaint.

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I waited 20min for my food at a fast food restaurant and that was before I came inside. Then he continued to offer me a bag that had been sitting there with cold fries. And was offered nothing for my trouble. Just cold Fries and sandwhich.
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