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Mcdonalds Mcflurry Review from Moreno Valley, California

3.4
Details
Today went to McDonald's, food was cold, mcflurry was almost empty, they took about 15 min. To get to next window, Tryed to give them money and said we were supposed to pay at the last window, the lady just was standing back stacking things! I'm mean we were standing write in front of that window for over 15 min. She could of taken our money then! Tryed to explain to the guy she did not take the money and they basically called us liers, also some stickers were already taken off the sticker sheet of paper from happy meal! I would not mind that but with all of the other things! Also many other problems!
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Review
#718563 Review #718563 is a subjective opinion of poster.
Reason of review
Bad quality
1.8
Details
I want an answer as to why the "cleaning" process supposedly takes so long on the frappe machines. And why it happens multiple times a day and ALWAYS during peak business times like NOW at 7:30 a.m. Its ridiculous. Also the same thing with the Ice cream machine. It's...
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1 comment
Anonymous
#1069279

The frappe machine takes around 30-45 minutes to clean. I know at our store the maintenance man does it when he gets a chance and usually that is in the early morning when there isn't much of a demand for frappes or smoothies.

The ice cream machine goes through a heat cycle every night automatically to pasteurize the mix, it takes several

hours to cool down enough to form ice cream. If they are doing the weekly cleaning of the ice cream machine, that takes a couple hours because they have to drain it, totally disassemble and clean all the parts, then put it back together and fill it and then it takes time to get back to the correct temperature.

It sucks, but these cleanings need to take place or else either machine gets really gross, really fast. Your morning cravings for frappes and ice cream unfortunately do not coincide with the majority of the customer's appetites.

Review
#717918 Review #717918 is a subjective opinion of poster.
Reason of review
Poor customer service

Mcdonalds Staff Review

I will never eat McDonalds again. Has the most ignorant disrespectful employees ever.
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Review
#717885 Review #717885 is a subjective opinion of poster.

Other Product Review

3.0
Details
Mcdonalds where are your snack raps they are good there not selling em anymore?
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Review
#716922 Review #716922 is a subjective opinion of poster.
Reason of review
Order processing issue
3.0
Details
Iâm a little embarrassed for your employee, Lisa, at Store #4943. Let me tell you why: I had a simple order: #1 with a large coke, a kids meal hamburger, 4 pc chicken nuggets, a mcdouble, and a large diet coke. When I went to pay at the first window, everything was...
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Review
#716699 Review #716699 is a subjective opinion of poster.
Pros
  • Employees
Cons
  • Management
Reason of review
Poor customer service
Loss
$16
Preferred solution
Let the company propose a solution

Mcdonalds Food Review

1.8
Details
Wouldn't serve my 18 year old son because he was a minor? He tried to get his license out to prove it and told him he had to leave. My son is a very polite mature boy but has long hair. He was discriminated because of his looks!
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Review
#715092 Review #715092 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details

Update by user Nov 08, 2015

I never heard back from Mickie D"s. They don't care about customer relations.

I do have a choice, not buying their product will in no way hurt their bottom line. I'm just one ticked customer.

I will take my hard earned money elsewhere. Thank goodness we have...

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3 comments
Anonymous
#1045696

Exactly how was he "rude". I hate to say it but not changing his mind does not make a person rude.

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Review
#713763 Review #713763 is a subjective opinion of poster.
Product
Mcdonalds Cheeseburger
Reason of review
Pricing issue

Mcdonalds Egg Mcmuffin Review from Warren, Michigan

1.0
Details
Went to the MacDonalds located at 13 Mile Rd & Scheonherr in the city of Warren twice this week. Both times they screwed up the order. The first time we ordered food with a hamburger happy meal & got a cheeseburger. Didn't go back to correct. Today went there for breakfast. Ordered 4 egg McMuffins 2 with Canadian bacon, 1 with regular bacon, & 1 with sausage. They also forgot the hash browns but we caught that before walking out. When we got to work the 2 muffins didn't have any Canadian bacon. Sent someone back to get corrected. Called corporate offices & they apologized & said owner would call. Instead a manager called & said I should have watched cash register screen. Also said I didn't need to say Canadian bacon. He was trying to blame me for their error. I hung up & called corporate again only to get a ride young lady. Had to ask for her supervisor. Well they wonder why they are losing revenue. Just take a look at the incompetent people you hire. They have no clue about how to give exceptional customer service. So you won't get my business or recommendation. Good ridence!
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Review
#713458 Review #713458 is a subjective opinion of poster.
Reason of review
Order processing issue

Mcdonalds Work Experience Review from Albuquerque, New Mexico

I have been working at Mcdonalds since 2010 and it is the first time for me to meet such an *** whole store manger tani. .. he's so route and understandable. He always fight with the employee and never listen to anyone . he have been in our store for two months or less but no one wants him to be please I'd you can corporate remove him from our busy,likely, nice and people favorite restaurant. Thank you the store is on 37037 mound road Sterling heights MI 48310
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Review
#713319 Review #713319 is a subjective opinion of poster.

No more Newman's Coffee at McDonalds. No more customers.

4.0
Details
October 9th, 2015 McDonalds, Why would you mess with success? Newman's was quality and robust flavor. The ice coffee was better than Dunkin Donuts and of course, a much better price. When consumers buy coffee they usually buy food. Well, now then new inferior coffee is watery, and of very poor quality. I mean instant would be better. I could not drink it and actually threw it all away. My husband and I now only go to Dunkin Donuts for coffee and for food. Dunkin- score 2, McDonalds 0. I am sure many consumers will follow suite. Wake up America but not with McDonald's coffee! Former McDonald's customers, The St.Laurents Gloucester, MA
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Review
#713314 Review #713314 is a subjective opinion of poster.
Pros
  • Food
Cons
  • Coffee
Reason of review
Bad quality