McDonalds Reviews and Complaints

Female DT order taker had us wait a minute then came back on the mic and said, "What do you want?" I said, "That's not how you great the customer," and my son said, "you're rude," but neither of us got a response from her. As we ordered she continually said, "What else?" or, "Is that all?" When we got to the window she gave her headset to a guy and said, "Take this, I don't have any people skills tonight, I'm too hot (or high or tired, we each heard something different) for this ***." The guy laughed and said, "At least you're honest," like swearing in front of the customer is not only okay but it's something that's normal during their shift. He at least wished us a good night. I didn't ask for any names but tried calling as we drove away but no one answered the phone or I would have let the manager have it.

McDonalds has financial problems and alienating their customers with these sneaky upcharges is going to backfire on them. I'd love to organize a boycott at my local store and fill the parking lot and restaurant with people holding signs that say "upcharges will lead to your bankruptcy". No one would be able to get in to eat their food or pay their upcharges......sweet!!!!!! I am so incensed about these upcharges I should boycott them myself, but I guess I'm addicted to some of the food. Always eat off the dollar menu and there won't be upcharges. We should have a national movement against this and get them some really bad publicity - Volkswagen style!!!

This evening 17th October 2015, I was hoping to just get a couple of pairs of socks for my grand daughters, as one had a special crazy sock day at school coming up, anyway I thought I'd have a coffee while I was there, but that's when I thought about the day and those sick kids so I ordered a Big Mac, after receiving my order I went to look for a place to sit down, the only table clean enough to sit down at had two of those flip make your own burger clip menus on them, they were so greasy from finger prints I moved them to the end of the table. Two other tables around me I think there are only four, were all dirty, food under the tables as well as on them, and a fly as well. I could not believe it. This time of night was not busy, at 8.42pm. Apart from being served by a gum chewing attendant, whose name will stick with me for quite some time, dark hair and glasses, I couldn't believe she didnt do anything while she wasn't serving customers, I saw there were only two other staff members in the store, one poor young man in the back doing the preparation or heating up of burgers by himself and one other young girl serving the drive through. I couldn't tell if a senior manager was there or not. I was there for about 40 minutes when a woman came looking for a table to sit at while she waited for her order, and very hesitatingly sat at the dirty table next to me, as I was finished my coffee I offered her my table as I had felt sorry for her. She accepted without a second thought and even thanked me, we both commented on the appearance of the tables, and I left. I was quite shocked at the lazy attitude of the girls, if anything they looked bored. In thinking while it was quiet they would sweep the floor or more importantly clean the tables! I shan't be going back to this store again. The staff could take a lesson from the Springfield store, they have so much staff every time I am there, I see always someone sweeping the floor, and cleaning tables, staff seem to be happier and friendlier. Tonight I think they were fortunate that I wasn't a Health & Safety Officer I can guarantee they would have got a good talking to! Clean up your act Rocklea! I only regret not taking photos to prove what I have told you.

I applied at a mcdonalds for a job before getting a call from them i accepted another job opportunity but was willing to check out what they had to offer anyways so i took time out of my day and paid a babysitter while i went to my interview just to find out the manager who was suppose to do my interview went home sick and no one bothered to call me to resechdule very poor management , then i called back to reschedule my interview and the manager on duty that i talked to before told them i never showed up for my interview !!!! Very poor managent after this im boycptting mcdonalds for sure that company has gotten horrible with their customer service and management and unless they do i major turn around i wont be upset to see them fail.

Today went to McDonald's, food was cold, mcflurry was almost empty, they took about 15 min. To get to next window, Tryed to give them money and said we were supposed to pay at the last window, the lady just was standing back stacking things! I'm mean we were standing write in front of that window for over 15 min. She could of taken our money then! Tryed to explain to the guy she did not take the money and they basically called us liers, also some stickers were already taken off the sticker sheet of paper from happy meal! I would not mind that but with all of the other things! Also many other problems!

I will never eat McDonalds again. Has the most ignorant disrespectful employees ever.

Mcdonalds where are your snack raps they are good there not selling em anymore?