McDonalds Reviews and Complaints
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11
ISSUES RESOLVED
4.1K
TOTAL REVIEWS
$1001.7M
CLAIMED LOSSES
$1.7M
AVG LOSS
340K
PAGE VIEWS
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Cons
- Customer service
- Service
- I did not like the customer service
Pros
- Proximity to my house
- Usually the food
- Most unprofessional
Latest review first
- Latest review first
- Most helpful reviews first
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Mcdonalds Food Review from Rockford, Illinois
The only real issue was the fact that the food was stale, and cold. As if it had been sitting out for quite a while. Though we were sitting in the drive through for around 15 minutes the food was still cold and stale. The drive through was busy so one would expect they are busy due to the fact that food needs to finish being made, instead of assuming it is just the employees "dicking" around in the kitchen. This time I feel like it wasn't the food needing to be finished, since it had obviously been sitting out for at least a half hour. 1441 kishwaulkee street rockford illinois. My name is john cesarek, I can be contacted by email at johncesarek@gmail.com Or by phone at 18152183146 if any further details are needed.
Review
Reason of review
Bad quality
Mcdonalds Hamburger Review
Three times I went at 10:15am I could not order a hamburger. so I went across the street to Jack in the Box. just seems like if you can Order what you want you would make more money. No brainer.
Review
Product
Mcdonalds Hamburger
Reason of review
Poor customer service
Done with McDonalds Woodstock VA
I am done going to our local McDonalds. I cannot even list the number of times that the drive thru has botched up simple orders from just drinks to sandwiches. I live less than a mile away and have frequented a number of times. Not anymore. Latest a mocha latte which i am sure had no sugar and possibly no mocha. Out of chicken before lunch on a Saturday and plain Mcmuffin with just sausage where the clerk actually asks if you want the cheese. No I said PLAIN. Cold fries i have sent back practically every time. Oh yeah and the last time I went inside. The cashier was too busy with her cellphone to bag my order to go. She tried to hide the phone behind the register but not good at that either. RANT DONE.
Review
Service
Mcdonalds Cashier
Reason of review
Bad quality
Mcdonalds Staff Review
Went the GM was very mean.if her boss knew how she was,he would of done fired her.i mean she is mean.do not want to listen to customers.just want them out of her store
Review
Reason of review
Poor customer service
Mcdonalds Sanitary Conditions Review
I wish the people at your location would wear gloves.i used to go to pick up something for lunch now i dont.we as the public dont know were there hands have been makes me sick to think about it.i dont care how many times they wash there hands.tim horton is not as big as mcdonalds they were gloves all the time.that,s what mcdonald should be doing to.
Review
Service
Mcdonalds Sanitary Conditions
Reason of review
Bad quality
Mcdonalds - French Fries Review from Sauk Centre, Minnesota
This were my fries n burger...nasty ...sloppy ....n dont they believe in filling fries
1 comment
Review
Product
Mcdonalds French Fries
Reason of review
Bad quality
McDonalds 1700 N.Access Rd., Clyde, Texas 79510
I have been on hard times recently and have been using the FREE WIFI at McDonald's to do jobs searches and use the internet from my car. I did not buy anything this morning, but I do eat at this store on a fairly regular basis. I was surprised as I was approached by the store manager this morning and told to leave the premises as the Wifi was for paying customers only. This is not specified in the advertising of the free wifi at McDonald's and as far as I am concerned could be considered FALSE ADVERTISING. I parked out of the way of paying customers and was not bothering anyone. I can assure you that I will not be eating at this or any other McDonald's ever again, and I intend to share my experience with anyone and everyone I can regarding the rudeness of your employees at this store.
1 comment
Review
Service
Mcdonalds Manager
Cons
- Employee rudeness
Reason of review
false advertising
Preferred solution
Let the company propose a solution
Mcdonalds Staff Review from Alma, Michigan
I was at the McDonalds in Battle Creek Michigan on North East Capitol Avenue the menu was not right and every time I had a question she was slick about her talk and disrespectful and rude even after all that I have everything I wanted I said thank you she did not saying your welcome so when I pull to the window I said usually when people say thank you you say you're welcome she said you don't deserve a welcome and shut the window by me never once did she say I'm sorry my menu doesn't tell you everything you can order this time of night all she was was rude and disrespectful and that's the third time that I've been to that McDonalds that they've been rude and disrespectful to me I do not like complaining I know their job is hard but I think this is very very very rude and disrespectful so my question is what do you do when you feel like crying everytime you're disrespectful to you I hope you give me a call back my number is 269-967-9193. Thank you and have a blessed night
Review
Reason of review
Poor customer service
Mcdonalds Chicken Nuggets Review
The Mcdonalds in Winnemucca Nv. Not very busy. Waiting un the drive thru for 30 minutes. Ordered 20 piece chicken nuggets and the where cold and yasted old and bitter.
Review
Product
Mcdonalds Chicken Nuggets
Reason of review
Bad quality
Mcdonalds Sandwich Review
Two weeks ago had chicken sandwich found hair on tomato. They replace my order...this morning went got a egg mc muffin I pulled a long grey hair outta my mouth threw my order away was aready home st Augustine. McDonald's on us1 is the worse !!!! No gloves either on alot of the employees. I recommend. Not eating there
Review
Product
Mcdonalds Sandwich
Reason of review
Poor customer service
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And these idiots think they DESERVE $15/hr.