McDonalds Reviews and Complaints
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11
ISSUES RESOLVED
4.1K
TOTAL REVIEWS
$1001.7M
CLAIMED LOSSES
$1.7M
AVG LOSS
340K
PAGE VIEWS
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Cons
- Customer service
- Service
- I did not like the customer service
Pros
- Proximity to my house
- Usually the food
- Most unprofessional
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- Latest review first
- Most helpful reviews first
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McDonalds in Fairbanks, Alaska - Refund not received by VERY RUDE manager
AFTER A MALE MANAGER LET MY ORDER SIT ON THE COUNTER FOR 11 MINUTES AND GET COLD, I ASKED FOR A REFUND. HE ARGUED WITH ME ABOUT HOW LONG IT HAD BEEN SITTING THERE AND I CALMLY AND POLITELY POINTED OUT THE TIMESTAMP ON THE RECEIPT. HE HAD A MAJOR ATTITUDE AND ISSUED A REFUND AND THREW THE RECEIPT AT ME AND WALKED AWAY FROM THE REGISTER WITHOUT SAYING A WORD. IT'S BEEN FIVE DAYS AND THE REFUND HAS STILL NOT SHOWN UP ON MY DEBIT CARD. STAY AWAY FROM THE FAIRBANKS MCDONALDS ON HAROLD BENTLY WAY IN FAIRBANKS, AK UNLESS YOU WANT COLD FOOD WITH A MAJOR ATTITUDE!!!
1 comment
Review
Product
Mcdonalds Burger
Cons
- Refund not issued by rude manager when served cold food
Reason of review
Poor customer service
Loss
$9
Preferred solution
FULL REFUND, APOLOGY AND FIRE THE *** THAT STOLE MY MONEY AND THREW THE RECEIPT AT ME.
Tags
Mcdonalds Happy Meal Review
Springville Alabama,got 2 kids meals no fries in either one,we were told they were out of hi c punch,my children didnt get drinks either! Slow service,3 workers outside smoking
Review
Reason of review
Poor customer service
Mcdonalds Manager Review
A employee was waiting on me at store 12321 was playing on her phone while working up front the manager didn't say stop texting, and I sat down another person came in the store and she was texting again, I thought at jobs you can't text in front of the restaurant, and when I was getting waiting on this other employee was rolling her eyes because I was taking to long to order.
Review
Service
Mcdonalds Manager
Reason of review
Poor customer service
Mcdonalds Staff Review from Garland, Texas
3:00 A.M. Memorial /51st St. Tulsa OK. ... I was at the drive through looking at the menu, talking to a friend in my vehicle and from nowhere, with no provocation, the employee said over the speaker " YOU'RE TALKING *** SO MOVE THE *** DOWN THE ROAD" , I said "excuse me?", and the employee said "YOU'RE TALKING SH1T SO I'M NOT SERVING YOU MOVE DOWN THE FU€KING ROAD", so I did just just that. I DO NOT BELIEVE THAT MY AMERICAN RITES OF FREEDOM OF SPEECH WITHIN MY OWN VEHICLE GIVES SOME PUNK KID THE CHOICE, RITE NOR OPTION TO DENY ME SERVICE. I said nothing to him nor about him to provoke him to that decision. It seems more and more these days that the fast food industry is being managed by young kids or people who pretend to not speak English. I happen to know people in the local media and I will be telling people about this every chance I get. This incident will not go unheard. I have now crossed my threshold of paying for lousy food and worse service. Gone are the days of "THE CUSTOMER IS ALWAYS RIGHT." STAND UP AMERICA!! THIS IS "AMERICA, FOR THE PEOPLE BY THE PEOPLE".
1 comment
Review
Reason of review
Poor customer service
Mcdonalds Promotion Review from Saginaw, Michigan
I decided to not to eat at McDonald's anymore! I ate there to get the receipts for the buy one get one free. But as I was ready to enter the information a notice came on saying I have already put my limit in. There is nothing on the receipt about this. I have been entering them all the time and now this!! I guess this is another one of McDonald's tricks. Well we are done, all I can say is no wonder your loosing your business. Burger King is right next door and don't limit their receipt coupons!! jbt513@yahoo.com
Review
Reason of review
Pricing issue
Mcdonalds Sanitary Conditions Review
Moon Township restaurant - wall hanging sitting on floor, peeling wallpaper, restaurant has odd smell, no CO2 for soft drink dispenser when it's 92 degrees outside, cavalier attitude by counter person, off duty worker napping at a table . . .
Review
Service
Mcdonalds Sanitary Conditions
Reason of review
Bad quality
Ordered 2 Frappes around 1pm for lunch. I wasn't able to understand which window to pay at. No one at the first window when I pulled up, so I pulled up to second window. 2 people at second window, one with a headset. One employee said, "you were supposed to pay at the...
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Review
Pros
- Leaving
Reason of review
Poor customer service
Loss
$6
Preferred solution
Let the company propose a solution
Tags
Mcdonalds Food Review
In newry store n ireland kept waiting in carpark because they were busy for nearly half hour food was cold and portions v sparse
Review
Reason of review
Poor customer service
Mcdonalds Staff Review
The store at kentucky ave. And highschool rd..Employees are working with underware showing.sagging pants, i will not be taking my granddaughters back to this store. Do you guys have a dress code?Why do i have to explain to my grandaughters the reason your employees are letting they're underware been seen instead of pants...and they had belts on..
Review
Reason of review
Poor customer service
McDonalds in Senatobia, Mississippi - Pricing and sanitation
I really would like to speak with someone in corperate about your policies regarding what your franchisers can charge extra.....ex: like .50 for piece of lettuce on a quarter-pounder. This franchise is located in Senatobia, Miss. If you price your products as plain, then you should advertise the price as a price without the sandwiches dressed. How ridiculous is it to pay extra to have your sandwich dressed! I know of no other company who does this! Frankly, I'm shocked! I can see charging for cheese. Also, one can not eat inside this McDonalds because of the flies. this location has been under several different owners, but it's always been very unsanitary to eat there.
Review
Product
Mcdonalds Sandwich
Cons
- Over-pricing
- Sanitation lots of flies
Reason of review
extra charges and sanitation and the extra charges have been going on a long time, as well as the flies.
Loss
$20
Preferred solution
Let the company propose a solution
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Honestly just threaten a law suit that will get his attention.