McDonalds Reviews and Complaints
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11
ISSUES RESOLVED
4.1K
TOTAL REVIEWS
$1001.7M
CLAIMED LOSSES
$1.7M
AVG LOSS
340K
PAGE VIEWS
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Cons
- Customer service
- Service
- I did not like the customer service
Pros
- Proximity to my house
- Usually the food
- Most unprofessional
Latest review first
- Latest review first
- Most helpful reviews first
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Mcdonalds - Drinks Review from Saint James, Missouri
St. James Missouri. Incompetent people who can not realize if a person has an order that contains more than one drink they might need a carrier. I have to ask every time and I order for my family. A family of six. I have to wipe down the outside of every drink because they each are dropping of liquid. I have to make sure that there are napkins because 7 out of 10 times I don't have any. God forbid they don't forget the straws, but they do. Then when I talk to a manager over the phone, that's because I get home and find these mistakes, the answer I get is "we're training new people". How bad is the employment turn over rate in McDonalds that it seems they are ALWAYS training new people?!
Review
Reason of review
Poor customer service
McDonalds in Madisonville, Kentucky - McDonald's Nasty Food
McDonald's 1400 N Main St Madisonville, KY 42431 The Fish Sandwiches Are Nasty It Had A Odd Taste .I Had Almost Went Back In And Trow It Over The Counter. It The Worse Fish I Had. One Of Us Got Very Sick From Eating It. A Day Later I Got Sick.Great GOD .The Food At McDonald In Madisonville KY . Is Not Good. I Do Not Know Who Or What The Worker Do But They Must Set Around And Serve Rotten Food To People .Is It Spelled Wright Right Or Rong Wrong .I Wii Not Goback To This McDonadls Ever
Review
Pros
- Nice place
Cons
- Rotten food
Reason of review
Bad quality
Mclobster Review
People don't buy New Lobster roll from McDonald's, CHEAP COLD TRASH.
Review
Reason of review
Not as described/ advertised
Mccafe Iced Coffee Review
OK I WENT TO MCDONALDS AND ASKED FOR A MEDIUM ICE COFFEE AND GAVE ME A SMALL LIKE EXCUSE YOU I DID NAWT WANT A SMALL ICE COFFEE!!!!!!!! WTFFF AND MADE ME PAY 2$ AND IT WAS SUPPOSED TP COST 1$ !!!!!! AND FORGOT TO GIVE ME A STRAW IN THE BAG WHEN I BOUGHT A CHEESE BURGER!!! WHY DO I NEED TO PAY THIS STUFFED STUFF!!!! JEEZ LOUISE
Review
Reason of review
Order processing issue
Mcdonalds Staff Review from Mcdonough, Georgia
I brought my granddaughters to McDonalds on Hwy 81 in McDonough, GA. There were at least 8 people working, but one waiting on customers as well as getting the food. Rest appeared not to be working. 2 people came in from drive thru that did not receive right orders. We finally got our food. Then ALL tables were dirty and needed whiped off. I did take pictures. We cleaned off our own table as did everyone else that came in. After being there 30 minutes, still no tables cleaned off. I saw a car in drive thru thst was asked to pull up for food and it took 15 min for them to bring out. I heard one lady behind counter say she didnt know how to use cash register when a customer had a card for free sandwich from waiting in line one day so long. You may need to check into management at this location as it is in sad shape. We will not be going back. A fun day with granddaughters was such a disappointment!!! Oh and both containers of sweet tea were empty!!!! McDonalds wake up. Where is customer service??????? Lucybell6@aol.com
3 comments
Review
Reason of review
Poor customer service
Mcdonalds Chicken Mcnuggets Review from Riverdale, Georgia
Bought a 10 piece chicken Mcnuggets for my 3 year old son and myself. I ate 2 with no problem, and he ate 1 without incident. The 2nd nugget, he bit in half and started chewing harder and the spit it out in his hand and gave it to me, and said..."it hard chicken, Mommy." IT WAS A BONE! This bone was sharp enough that it could have caused internal damage to my baby, had he ate it. Still havent been called back by manager. This isnt a small matter. KIDS eat these nuggets all the time. This bone could have choken him or perforated his intestine. Im going to have to get a legal team involved at this point.
1 comment
Review
Reason of review
Bad quality
Burger Review
Im always getting salad in my burgers always ask for plain ive been usiñ u for ages nd im seriously thinkin of stoppin now ive wasted so much money nd had to throw it away ) miss carter 3 morris close barrington ilminster som ta19 0nj
Review
Reason of review
Order processing issue
Staff Review
McDonalds is seriously THE WORST place to get food.. They are SO SLOW and the people are rude.. I'm about to call the owner of the store so somebody can do something about the management!!
Review
Reason of review
Poor customer service
Mcdonalds Breakfast Menu Review from Lafayette, Colorado
On three different occasions I've tried to order a breakfast sandwich after midnight--it states in the store and online they offer a limited breakfast menu after midnight till 4am. That's a lie, each time a female managers tells me they didn't have time and or staff to prepare the grill. I wrote a complaint twice only get a very generic response and last time got 2 value meal coupons. If you aren't going to serve breakfast at those hours don't keep advertising they you do!!!
1 comment
Review
Reason of review
Not as described/ advertised
Mcdonalds Customer Satisfaction Survey Review
I'm having a hard time getting to the mcdvioce survey.
Review
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That is what training is for. Everyone that is new does know how to run front counter. Stop belittling workers.
This comment is made up :/ they stayed at McDonald's for 45 min. I'm sure all the tables weren't dirty and if they were she never once mentioned that the tables were dirty
Granny, this isn't the web site for McDonald's. You are on a general complaint site.
Your day with your grandaughters might have been more fun if you had been paying attention to them, instead of what was going on all over the place. It seems like you had your nose all over, but not on your own face.