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McDonalds - Bad food, bad service,bad store #20099 suwanee ga

Update by user May 31, 2015

store number20099 Suwanee ga

Original review posted by user May 31, 2015

Rude, unprofessional when presented breakfast sandwich which had sand or grit in item. Manger, Irene, was put out because I was returning sandwich which she abruptly threw out in the trash rather than investigate the food item. Woman was belligerent and upset that I had the gall to return something. Didn't care and was very upset, I am disabled and drove all the way back to the store and got that type of attitude from an employee. Very loud with broken English to the point where I could not understand what on earth she was saying. McDonald's-no more from me. Stay away from this store - customer no service and no appreciation for who is paying her salary. Disgraceful. should be fired and reported to MGT and Corporate. Bob
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Review
#643149 Review #643149 is a subjective opinion of poster.
Product
Mcdonalds Sandwich
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$6
Preferred solution
Let the company propose a solution

Egg Mcmuffin Review

2nd time getting wrong order at McDonalds in Bellingham. Asked for sausage EGG mcmuffin and both times got NO egg. How hard is it to get something right
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Review
#643136 Review #643136 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Staff Review

1.8
Details
Kuluin. Sunshine coast. This bloke yelling at staff half his age on mimimum wages, like dogs. Was not impressed at all i did not go in to dine to listen to abuse from behind the counter. These young people are on cheaper rates as it is but this pig expects them to work like slaves. Definately would not loke my kids working there. They deserve so much more.
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Review
#643051 Review #643051 is a subjective opinion of poster.
Reason of review
Poor customer service

This Mcdonalds Consumer Service is Horrible

1.0
Details
I work right down the street from the Mcdonalds so i would go there most of the time for my lunch break and early in the morning sometimes for breakfast. Everytime i go to this Mcdonald the long wait time for my food is very very long and the employees act like they do not care. Well this morning i pulled up too the drive-thru at 7:06 this morning and i pulled out of the drive-thur at 7:27 juzt for 1 bagel WOW!!! The employee didnt give me a reason why a freakin bagel took that long. Then even after i waited that long they didnt even put my cream-chesse in my bag and part of my bagel was br. 4926 old dixie hwy forest park ga 30297
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Review
#641678 Review #641678 is a subjective opinion of poster.
Reason of review
Poor customer service

Mcdonalds - Happy Meal Toy Review from Hallandale Beach, Florida

1.2
Details
My family went to McDonald's in Ocala (store number 7231) at 12:30am on 5/28, the manager Shayla was rude and wouldn't serve what my family asked for, "we have a menu after midnight is here response". So we placed our order and then asked for my 4 year old niece who is a picky eater to get fries and a happy meal toy, she had attitude and said "happy meals is not on the menu" we simply said if you would listen. We just want a small fry and just the toy (my little pony) and that's it. We specially asked for that toy as she's into ponies. They handed the food after having this look on there face like she can't for us to leave and when got in the car and handed the kids there food, (a plain hamburger for my nephew, and the fries for my niece,) the hamburger felt like it almost ice cold cold like they barley placed it on the grill or stove oven and my niece ended up with some other toy that isn't even for a little girl (after the employee assured me he would get the my little pony for her since she was standing right there....) so I called to complain and ask for the manager and who picks up is Shayla who claims to be the manager and was rude on the phone with me yet again. I will be calling their district manager to file a formal complaint against this ungodly service I wouldn't even feed this to stray animals as they might get sick from half cooked food. I would like the managers to act like a manager and have some sort of courtesy towards people cause that is not how you give customer service. Feel free to Calle 305-998-8304.
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1 comment
Anonymous
#988764

Fast food joints that stay open 24/7 or very late, do serve a limited menu after a certain time of the night. Limited menu and limited staff.

It is a bad idea sharing your phone number on such a public website, but perhaps Social Services will see your letter and investigate as to why there was a 4 year old out at 12:30 at night, eating at McDonalds. I do agree the food they serve should be hot and fresh, whatever time it is.

Review
#641581 Review #641581 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Mcdonalds - Smoothie Review from Elgin, Illinois

The McDonalds in Elgin, IL on Larkin Ave needs to crack the whip on its employees. They are slow and do things on their time. On the drive thru I ordered a small smoothie. At the next window to pick up the girl was talking to another coworker while she held my smoothie. Completely ignoring me they chatted and laughed for a few min then she decided to hand me my smoothie. Like really? Horrible customer service! This is why the new Dunkin Donuts built right next this McDonalds will get my money! Seems like they have more customers there anyways.
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Review
#641255 Review #641255 is a subjective opinion of poster.
Reason of review
Poor customer service

Chicken Fingers Review

2.5
Details
Chicken tenders no match for chikfila. At $1 per tender mostly fried breading. Lacks quality compared to others
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Review
#641181 Review #641181 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

McDonalds in San Francisco, California - Over charged for purchase

I stop at the McDonalds, store # 7788, 3-4 days a week to purchase a muffin & medium coffee in the early am. the price I'm USUALLY charged is $2.72 ( including tax ). This is the muffin & small coffee meal charge with a $0.19 up-grade for the medium coffee, which is great. On three (3) different occasions I have been charged $3.26 ( including tax ) which is $1.29 for a medium coffee, $1.69 for the muffin + $.0.28 tax total $3.26......That's $0.54 more than what I am usually charged. The customer service provider didn't answer my question as to why I was being charged more than usual, he shut the pick up window & walked away..........after holding up the line of cars & honking for a couple of minutes the manager showed up, SHE was no help either. She told me the prices went up at midnight 5/27/2015 by $/0.10 & still charged me $3.26. This was at you #7788 store at 5:40am on 5/27/2015. *** service at this location. McDonalds needs to train their employees manners & how to work the register, at this location store #7788
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Review
#641044 Review #641044 is a subjective opinion of poster.
Product
Mcdonalds Coffee
Cons
  • How the manager solve the issues
Reason of review
Problems with payment
Loss
$2
Preferred solution
Let the company propose a solution

McDonalds in Oviedo, Florida - Rude service *** workers as usual

1.0
Details
i went to the mcdonalds located on aloma and mitchell hammock rd in oviedo, fl near home depot. this is a horrible mcdonalds- the workers are horrid. i went to get a refill for a tea, and there wasa tall white male with brown hair. he didnt get me a refill and stood there making me wait. he was really weird and rude...the workers there are always horrible and bad. mcdonalds sucks esp this one, full of low class scummy weird trashy rude idiots i went to the mcdonalds located on aloma and mitchell hammock rd in oviedo, fl near home depot. this is a horrible mcdonalds- the workers are horrid. i went to get a refill for a tea, and there wasa tall white male with brown hair. he didnt get me a refill and stood there making me wait. he was really weird and rude...the workers there are always horrible and bad. mcdonalds sucks esp this one, full of low class scummy weird trashy rude idiots i went to the mcdonalds located on aloma and mitchell hammock rd in oviedo, fl near home depot. this is a horrible mcdonalds- the workers are horrid. i went to get a refill for a tea, and there wasa tall white male with brown hair. he didnt get me a refill and stood there making me wait. he was really weird and rude...the workers there are always horrible and bad. mcdonalds sucks esp this one, full of low class scummy weird trashy rude idiots
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Review
#640735 Review #640735 is a subjective opinion of poster.
Reason of review
Poor customer service

Mcdonalds - Drive Thru Review from Bellevue, Nebraska

Just spent 35 min in the drive thru just a little annoyed
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1 comment
Anonymous
#987812

There is no way I am going to spend $5.00 for there new burger plus tax at McDonalds NO WAY !!!!!!!!!!!!!!! . You can get a more quality burger at many other locations with better quality and better service from adults that know what they are doing for the samr price.

Review
#640086 Review #640086 is a subjective opinion of poster.
Reason of review
Poor customer service