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Mcdonalds - Commercial Review from Atlanta, Georgia

2.3
Details
This comment isn't about food or service, but your commercial. I just saw the new one about chicken fries. It has a scene showing a father chicken with his daughter and a box of french fries she is saying she is pregnant and they are going to have chicken fries. Ready but I'm sorry this is unacceptable. This is making fun of teen pregnancy. This is not something to make fun of. Since McDonalds is supposed to be a family place I really find this offensive. If this is the best your agency can do they should think a little harder next time.
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1 comment
Anonymous
#994010

I have seen that commercial and its for Burger King, not McDonald's.

Review
#627604 Review #627604 is a subjective opinion of poster.
Reason of review
Bad quality

McDonalds review: Missing Meat

Every now and then, I get a craving for McDonald's, most especially their french fries. And now that I am a grown woman, I can handle a Big Mac. So this is what I always order. My family members are homebodies so we prefer to use the drive thru and eat at home. It's not a far drive and the service is pretty good, can't really complain there. What I am tired of is the last three times we used the drive thru, we came home to find at least one burger was missing meat. Twice, we got Big Macs with no meat in it and once a cheeseburger with no meat. Three times in a row! That is ridiculous and made me upset enough to never go there again. I am pretty sure that McDonald's makes their burgers ahead of time so there is no way of knowing if they are made properly after they are packaged. They should change this. I have taken my business to Wendy's. Their meat is fresh, you can order your burger the way you want and the burger is made when you order it. I've never come home to find anything missing from their burgers, especially not a meat patty or two. I should note that I did not go back through the drive thru to get this corrected because that is just a huge hassle. Would have to drive all the way back there while my food sits at home and gets cold. I think taking everything back and getting a completely "fresh" order isn't going to help because I am sure I'd still be missing meat in one of the burgers. I mean, do I really have to park and unwrap everything just to make sure? Nobody should have to do that. I won't ever go back there. Missing ketchup or pickles is one thing, I can just add that on if I need it that badly at home. Not having any meat whatsoever on a Big Mac is just ridiculous. I was just lucky that another member of my family had ordered a Big Mac and gave me one of the patties just so I had half of a proper burger. And I gave one of my Big Mac patties to my sister who had a cheeseburger with no meat on it. So yea, I haven't had a real Big Mac in several months. Guess I never will as I refuse to eat there. Anyone looking for awesome burgers should definitely check out Wendy's. We used to have a Burger King, but they never seem to last in this city. (Edmonton, Alberta, Canada) Missing things in burgers (esp. meat) can be avoided with a small change like not making burgers ahead of time, hiring more sandwich makers and making the burgers as the order comes in. It's not rocket science. Use your head, McDonald's. I have gone back to calling you Rotten Ronnie's and that is really, really sad.
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2 comments
Anonymous
#977285

I used to work at Wendy's so I know for a fact that their meat is not frozen. They don't go on the grill looking like hockey pucks.

I did not know that McDonald's had started making the burgers as they are ordered.

I'm glad they do though so perhaps the missing meat was just a result of a worker being a *** or not paying attention. Possibly just really tired or having a horrible day just like any other human being.

I was certainly not trying to get free food. I just didn't understand why this happened 3 times in a row over the course of maybe one or two months. I am sure I am not the only one this has happened to.

Laziness is not the issue.

Plain and simple, customers should be satisfied 99% of the time and not have to feel that they need to make the trip back there to get missing food, the proper order or whatever other screw ups they come across.

But you have said that they now make burgers and whatever as they are ordered so it is certainly worth giving them another chance. Thank you.

Anonymous
#977076

From what I have been hearing McDonalds has started making the food as it is ordered too. I would be willing to bet the hamburger at Wendy's comes pre-shaped and frozen just like at other burger places.

Being it is your word against theirs, being you were too lazy to take the food back so they could see what was wrong with it, what did you expect? To me it sounds more like you were trying to get free food.

If any fast food place hires more workers the price of the product will have to be raised and then you would be whining about that. It sounds like you should do some growing up.

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Review
#627577 Review #627577 is a subjective opinion of poster.
Reason of review
Bad quality

Operation Hours Review

There is a McDonald's on 8th Ave in Greeley. Claims they are a 24 hour store. However at least twice they closed early due to not having enough employees. Plus one of the managers told my fiancée that the kids had a "family emergency". Kinda suspicious to me.
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Review
#624873 Review #624873 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Mcdonalds - Sandwich Review from Brooklyn, New York
Mcdonalds - Sandwich Review from Brooklyn, New York
Just wanted something light,went through McDonald's drive thru and ordered a Mcchicken sandwich light with the mayo.Pulled over to eat about 5 minutes later and bit into a burned dry sandwiched that I almost choked on.was so disgusted had to take a picture and...
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10 comments
Anonymous
#1305901

Since when is a fried chicken sandwich with mayo "light?"

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Featured
Review
#624488 Review #624488 is a subjective opinion of poster.
Reason of review
Bad quality

Drive Thru Review

Went through drive through. Ordered a large big mac meal. Was served with no monopoly stickers what so ever. I had original fries packet and drink with no promo on.
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Review
#624262 Review #624262 is a subjective opinion of poster.
Reason of review
Poor customer service

Cheeseburger Review

2.3
Details
In Burlington iowa, at the McDonald's, I ordered a chicken sandwich, 2 cheeseburgers with only ketchup for my son, and ten chicken nuggets for my daughter, and they messed it all up. We got a crispy chicken wrap, two cheeseburgers with NO ketchup, and eight nuggets. Dissatisfaction is McDonald's specialty.
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Review
#624171 Review #624171 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Mcdonalds - Food Review from Buckeye, Arizona

Every time I go into a McDonalds I have to deal with the same thing every time. I'll order my food then about four minutes later I will get what McDonalds calls food. Which in summary not only tastes horrible but you can tell that it has been sitting and waiting for me for probably the past couple of months. Then I'll proceed to take the "food" to the counter to deal with either a *** that doesn't get "paid" enough, or a dumb founded "assistant manager". Why do you hire homeless crackheads off the side of the road and promise them the world in order to make your business operate just enough to make your pennies and dimes? Please for the love of god hire people for more than the fact that they woke up and came into work. This is why I would rather go to any other fast food restaurant. I hope and pray for the poor cats and dogs that raid your trashcans, because they will probably die seconds later.
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2 comments
Anonymous
#975431

If you think McDonalds is so horrible, why do you keep going back?

Anonymous
#973087

"Every time I go into a McDonalds I have to deal with the same thing every time.I'll order my food then about four minutes later I will get what McDonalds calls food."

My momma always said - *** is as *** does.

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Review
#623322 Review #623322 is a subjective opinion of poster.
Reason of review
All of the above
Preferred solution
Let the company propose a solution

Drive Thru Review

Very rude while taking order at window forno reason was in a wonderful mood till I left drive throw wont come here in morning
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Review
#622310 Review #622310 is a subjective opinion of poster.
Reason of review
Poor customer service

Mcdonalds - Sanitary Conditions Review from London, London

Hi I visited your macdonalds restraint in Kingston upon Thames today . before I ordered .I went to the toilet with my two children aged 4 an 6.an was horrified at the hygiene there was no toilet paper an both cubicles where blocked with poo an poo marks on the seat.on the door before you go in theres a sign saying toilets are inspected regular this is clearly not true .I spoke to a member of staff an he said he would clean the mess up an 15min later it was still the same .I spoke with the manager an told him an walk out with out ordering food as my children ended up desperate for the toilet .ive never seen this at a macdonalds before an my kids call it that smelly macdonalds of Kingston. I hope this review is helpful on makeing this a nicer macdonalds dgarner549@gmail.com
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1 comment
Anonymous
#971139

Hey listen to some advice. In America the homeland of Mcdonalds, only the lowest grade of people eat there. We here need to stop being corrupted by this purveyor of bad food and poor service.

Review
#621074 Review #621074 is a subjective opinion of poster.
Reason of review
Bad quality

Mcdonalds - Hot Mustard Review from Iuka, Mississippi

1.4
Details
The turning point was when Mc Donald's got rid of Hot Mustard. Now I don't get the Chicken nuggets because the rest of their dipping sauces SUCK!!! From there I have just lost interest in the restaurant altogether. What was wrong with having the very popular Hot Mustard sauce anyway? *** move Mc Donald's!!!
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Review
#620857 Review #620857 is a subjective opinion of poster.
Reason of review
Problem with delivery