McDonalds Reviews and Complaints
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10
ISSUES RESOLVED
4.1K
TOTAL REVIEWS
$1001.7M
CLAIMED LOSSES
$1.7M
AVG LOSS
340K
PAGE VIEWS
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Cons
- Customer service
- Service
- I did not like the customer service
Pros
- Proximity to my house
- Usually the food
- Most unprofessional
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- Latest review first
- Most helpful reviews first
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Mcdonalds - Coffee Review from Montreal, Quebec
My father baught a coffee at your walker rd Windsor location today, took a drink! it was filled with there coffee machine cleaner which is "delimer" and immediately felt it burn his mouth and throat! he went inside to explain the situation and was brushed off like it was nothing, we contacted poison control, they said go to the ER at once! they notified the health and safety board, because there is absolutely no reason for a chemical of any kind to enter a coffee cup! McDonalds have been no help what so ever in getting to the bottom of this!
Review
Product
Mcdonalds Coffee
Reason of review
Bad quality
Update by user Feb 14, 2015
THIS WAS NOT IN CHICAGO THIS WAS IS MEMPHIS, TENNESSEE
Original review posted by user Feb 11, 2015
McDonald's on Shelby drive and Getwell is by far the worst Mcdonald's that I have ever been to! The lobby is suppose to open at 5AM and it is NEVER open! The drive thru is EXTREMELY long and it literally takes...
3 comments
Don't stop for food on the way to work if you are on a time limit.
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Review
Reason of review
Bad quality
McDonalds in Millsboro, Delaware - WAS REFUSED SANDWICH REQUEST BY CASHIER IN DRIVE THRU
My husband has been eating at the McDonalds in Millsboro for over 3 years almost every night because of his work schedule. He orders 3-4 DCB plain sub mac sauce. We were told by two different employees that they could no longer "SUB" mac sauce?? Funny we were both told by three different managers that the "SUB" button was put into place exactly for the reason that customers may only choose to have one condiment as opposed to 4 that is standard per sandwhich. Seems pretty *** ignorant that you would not accommodate something so simple to keep a customer happy that spends between $7-$10 6 out of 7 days a week almost every week for 3+ years!!!!!!!!!!!!!! ***!!!!! I would like to speak to the General Manager of this Location regarding this matter. Sincerely, Alicia Hamons 302-858-6609
3 comments
Review
Product
Mcdonalds Sandwich
Reason of review
Poor customer service
Preferred solution
Provide good customer service...oh yeah forgot to mention that 4 out of 6 days that we order from your establishment that the order is WRONG and thn i have to go inside for them to fix it correctly and it is usually cold and nasty by the time we get home
Other Product Review
The McD's on Parker Rd at Main Street in Parker, Colorado is the slowest location I have ever been too!
Review
Reason of review
Poor customer service
Frappe Machine Review
I feel like the McDonald's that I live closest too should be closed down, due to that fact they are always out of something, or their favorite the frappe machine is always down I don't care what time of day I go by there something is not working or they don't have it so I figure why even bother opening the doors
Review
Reason of review
Not as described/ advertised
Frappe Caramel Review
Ordered a caramel frappe from Mcdonalds they didnt even blend the frappe and my cup is just full of ice. I wouldnt normally complain, but this ruined the drink, and it isnt one of the cheaper ones. Awful.
Review
Reason of review
Bad quality
Overcharging for area/ mcdonalds
mcdonald's location at 753 st george ave in woodbridge nj charges more for the same menu items as the other store in the same township, that is a mile away. employee excuse is "different owners". these owners have lost my family's business. if both locations are so close to each other, why does this one store, for example, charge 89 cents for an apple pie, when at least 2 other stores in the area charge 69 cents. how special do these owners think they are? they only have business anymore, that i can see, because of a school across the street. i have since spoken to several people who had tried this location out when new, but do not go back. i will not either, anymore
2 comments
Review
Cons
- Over-pricing
Reason of review
Pricing issue
McDonalds in Lake Havasu City, Arizona - Same customer(s) at location everyday for hours and hours.
The McDonalds located in Kingman's WalMart is "HOME" to a group (mainly one) of men that sit in the same table everyday for hours and hours. When it is crowded or busy this group (primarily one man) uses the same table which disallows other patrons from sitting down at the table. Simply send in an undercover person and you will find a short fat guy at the south table every day for hours and hours. We must assume that this group have no other chores and/or aspects of their lives other than taking up space and spending minimal dollars. The 100 word requirement is not needed and to re-emphasize, please send in a company person everyday for a week and this complaint will be substantiated! I shop at WalMart periodically; however, when I travel and return to the McDonalds WalMart low and behold the same guy and/or guys are sitting at the south table. Amazing and seemingly quite detrimental to business!
2 comments
Review
Pros
- Employees and service
Reason of review
Cafe Space
Nak makan pun geli la..ini ayam bila korang jual bg customer makan nie..agak2 la ..nk bagi orang mati ke apa..kebersihan kena la jaga..jgn tahu nk bsnes je..ayam ada bau.isi pulak da macam tu.kalau jadi pape kat aku macam mana.aku akan ambil tindakan sewajarnya..tutup...
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2 comments
Mapo tico mido babba fatt toa feedu lala dada mama. Janni bravo brady buncho. Lonmi zappa veerto.
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Review
Reason of review
Poor customer service
Breakfast Menu Review
I ordered breakfast meal and it was cold when it delivered. I complained bt the delivery boy said it used to be like this only. This is for the second time that it is happening.
Review
Reason of review
Bad quality
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You posted your phone number?
Talk to your phone company. Tell them it has been compromised, ask for a change.
If you haven't done that already.
That's Verizon of course. There's a couple locations in town, in case you didn't know.
Best to talk to a real person. I'd try the one in the Walmart lot on West Market and Dupont first.
You've got to watch that movie supersize me and start cooking at home. Seriously.
Even health benefits aside, you are throwing a crazy amount of money away each year. You could retire years early if you cut out the McDonald's.