McDonalds Reviews and Complaints
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12
ISSUES RESOLVED
4.1K
TOTAL REVIEWS
$1001.7M
CLAIMED LOSSES
$1.7M
AVG LOSS
350K
PAGE VIEWS
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Cons
- Customer service
- Service
- I did not like the customer service
Pros
- Proximity to my house
- Usually the food
- Most unprofessional
Latest review first
- Latest review first
- Most helpful reviews first
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Dairy Milk Mcflurry Review
Dear Ronald McDonald today I purchesed a dairy milk mcflurry with extra dairy milk yet when I took the lid off there was yellow *** in it. You can be sure as *** I'll go to Burger King now
Review
Reason of review
Bad quality
Positive Experience Review
McDonald's is awesome, if you don't like it don't go.
Review
Reason of review
Good quality
Mcdonalds Sanitary Conditions Review
first of all there wasn't enough workers At the register 4 people running the whole place... second of all when I went into the bathroom an the toilet paper roll was on the floor with dirty toilet paper next to the toilet itself and third of all the play Area wasn't clean ridiculous!
Review
Service
Mcdonalds Sanitary Conditions
Reason of review
Not as described/ advertised
My daughter's chicken nugget was bitten off of at the Collins Ms store when I received hear 10 piece meal hears a picture I will not go back there anymore
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9 comments
It is here not hear. Learn how to spell!!! SMH!!!
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Review
Reason of review
Damaged or defective
Other Product Review
The service here sucks and if they're gounv to work here they need to atleast be able to read and be polite and listen. #nothappy
Review
Reason of review
Poor customer service
Mcdonalds - Drive Thru Review from Lake Elsinore, California
Drive thru food was good except where are the napkins? I mean do they expect me to wipe my greasy hands all over my clothes? Do I have to ask for napkins? Plus where's my ketchup since I ordered a hash brown? No ketchup I understand I could have asked but no napkins? C'mon ? And it hate the times when they make you wait around the corner like your waiting for a drug deal? Not like I ever order a lot of things usually a couple of items. And why are their chicken nugget meals so expensive. Almost 8 bucks for some tiny little nuggets and cold fries? Ripoff
2 comments
Review
Reason of review
Pricing issue
Fries Review
The ran out of sauce!! I can not eat fries an nuggets without sauce! And they didn't tell me till after I payed
Review
Reason of review
Not as described/ advertised
Today I stopped by this McDonald to pickup a quick dinner for the kids. Order contain 1 20 McNuggets, 2 Bacon Club combo Meals, 2 McChicken for a party of five. When I got home 2 Mcchickens and 1 Bacon Club combo weren't in the bag. Call the change and spoke with the...
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2 comments
I can tell you I worked fast food and this type of thing does happen. people are sometimes in too much of a rush to make sure the order is complete and just assume it is and try to push people out of the way for the next customer to keep their times down.
now while when I was a manager we always did our best, it happened and we would correct it.
it starts when ordering though. if the person behind the counter doesn't repeat the order, POLITELY ask them to, so as to ensure it's being entered correctly as that's where many mistakes start.
once it's done take a minute to check what they give you versus what you ordered it doesn't take all that much time to do so, if something is missing/wrong have them fix it THERE. don't wait till you get home to then call & complain it makes your complaint less valid, though many will still fix it.
in closing, people need to take responsibility for themselves, yes it's the restaurants job to do the order properly but if the customer is not checking it how will they know there's something wrong?
oh yeah that guy that came in 20 minutes ago was missing a couple things in his bag.
which one? there were hundreds of people in that amount of time.
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Review
Service
Mcdonalds Manager
Cons
- How the manager solve the issues
- Service
Reason of review
Poor customer service
Loss
$20
Preferred solution
Let the company propose a solution
Tags
Mcdonalds - Free Coffee Review from Concord, Ontario
McDonalds currently has a promotion for one free coffee, per customer, per visit. So when I walked into th McDonald's yesterday and grabbed a coffee in the morning, I went again later in the evening around 3 and the employee first made a scene that I had already received my free coffee in the morning. I was completely caught off guard and didn't appreciate his tone of voice with me and though he had given me the coffee, he was extremely rude for coffee that is FREE! So I decided to look into the promotion and even called McDonald's and I was told that if I chose to visit multiple times throughout the day, that should not cause a problem. I went back to the McDonald's the next day and asked the employee and he originally said no and then later verified that he did. Once again he was extremely rude and said that it was one free coffee per day even though I clearly pointed out that it was one free coffee, per customer, PER VISIT. He raised his voice with me infront of a store full of customers and I wqs extremely upset. I will definitely be telling my co-workers about this incident to make sure that they don't have the same bad experience. I believe this employee is racist and cannot believe McDonald's would hire employees that would make a huge commotion over something as small as free coffee
2 comments
Review
Reason of review
Poor customer service
Mcdonalds Burger Review
Got a new grand burger the other night in Galashiels Scotland and just been watching tv now and ut is ment to have 2 burgers in it both mine and my husbands did not very disapointed
Review
Product
Mcdonalds Burger
Reason of review
Order processing issue
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Yes, we expect you to wipe your fat greasy face with your thick swollen fingers. You could have been wiping instead of posting your ridiculous comments you fat fuq.
For heaven's sake grow up. No matter where a person orders take out, you should check to make sure you have everything you need before leaving the site.
The Lord did give you a mouth for a reason, it is your fault that you didn't make sure you had everything you needed and then if you didn't ask for it. When you have to pull into another area to wait for your order, there is a legitimate reason you are asked to do it, but if doing that makes you feel like you are waiting for a drug deal, you must have guilty conscience.
Could you find a couple more things to complain about, while you are at it.