Zsantel A
map-marker Dade City, Florida

Complaint.

I was told someone would give me a call back in regards to being reimbursed for my meal that was received incorrectly. When I contacted the restaurant. I spoke to Sierra who stated she was the manager... she wanted me to bring back the food back to dade city. I was unable to bring the food back since I was in Tampa. What an inconvenience
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Loss:
$7

Preferred solution: Full refund

Dany Iut

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Verified Reviewer
| map-marker Statesville, North Carolina

My daughter had old twice fried nuggets

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Called them, went there and gave them a nugget and they started talking *** I just want my money back from a 20 pc nugget meal. They had attitude before I even said anything about the nuggets being old my kid is 10 and paid with her own money.
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User's recommendation: Don’t buy anything chicken from here I guess

1 comment
Guest

You want "your" money back but you made a 10 year old pay ? Why would you feed a developing child such garbage ?

You're the one with the attitude that you carry around with you ; you had everything figured as you entered.

Of course you then provided a poor example of behavior for the child. You have to buy a license for a dog or a car, but anyone can have children.

Brooke P Wlc

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Verified Buyer
| map-marker Cape Fear, North Carolina

Dissatisfied with food

McDonalds - Dissatisfied with food
I recently went through my local McDonalds drive thru about an hour ago and ordered a mcrispy sandwich meal. The chicken was severely overcooked and I could not finish it. The fries and drink were ok and so was the service but it was not worth my money for the main part of my meal to be messed up. I would like a refund if possible.
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Pros:
  • Mcdonalds has some good drinks and a lot of good menu items
Cons:
  • Inconsistency with tastes
  • Textures
  • And service

Preferred solution: Full refund

User's recommendation: Not likely

Jamesha F

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Verified Buyer
|

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Verified Reviewer
| map-marker Moreno Valley, California

A lot of stuff uncooked and

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McDonalds - A lot of stuff uncooked and
McDonalds - A lot of stuff uncooked and - Image 2
McDonalds - A lot of stuff uncooked and - Image 3
The food I order online the lady didnt want to replace orders because food was undercooked and fries was stalled. These where the days I order and had an issues with the manger who was rude and disrespectful and told me idont have to order from there an if ihave an issue go sone where else to eat . I order online
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Loss:
$45
Pros:
  • Better mangement
  • Nicer employees
Cons:
  • Being disrespectful and rude
  • Better delivery
  • Need improvement

User's recommendation: Iwant a free compensation for a replacements

1 comment
Guest

Why would you want more of something so icky ?

Dale S Jdr

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Verified Buyer
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Verified Reviewer

Experience

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McDonalds - Experience
I was at your location 1720 palm beach lakes blvd and sat in the like for over 1 hour to pick up an Uber order every time I go to this location they always take to long and I used to be a manager at mc Donalds this i unacceptable breach of NCB policy and I think this whole store needs to be re trained and I will be calling corporate tomorrow morning and everyday till something is done
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Loss:
$8
Cons:
  • Rude employees
  • Bad service
  • Bad lines

Preferred solution: Re training

User's recommendation: Don’t go here save your time and money

Roxanne R Nam
map-marker Brook Park, Ohio

Milkshake machine always broke

Every time we go the milkshake machine is broke or the comment we dont have milkshakes right now! Well I guess I will go to another place and stop using McDonalds
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Preferred solution: Fix the machine or get the lazy people who work there to make milkshakes

User's recommendation: Go to there competitors

Theresa G Vwt

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Verified Reviewer
| map-marker Fort Wayne, Indiana

Complaints

McDonald's downtown ft Wayne the worst I've ever seen complete worker overhaul needed went there second in line person n front of me had to wait ten mins before McDonald's was ready to take order then we pulled up and same thing kept telling us it will be a min workers not motivated thought it was funny it was 10 at night no reason to b that slow or incompetent very disrespectful to boot
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Preferred solution: Better workers faster service shake machine always down they are rude McDonald's downtown ft Wayne is the worst one in the town

Anonymous
map-marker Philadelphia, Pennsylvania

NO lemons AGAIN….for iced tea at McDonald’s location in Lehighton. This has happened on SEVERAL ICCASIONS!!!!

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No lemons for iced tea AGAIN!!! This is NOT THE FIRST TIME. This has happened SEVERAL TIMES BEFORE!!! Get on the ball!!! Buy some extras!!! They dont spoil!
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Mirtha C Crw

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Verified Reviewer

My points on my McDonald's app

I ordered a fish sandwich with my points but something went wrong with the app and I couldn't get my fish sandwich. My 4500 points disappeared. I didn't get my fish sandwich. I try to get back on the app and it's telling me I don't have enough points. Where did my points go?
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Preferred solution: My points back so I can use them.

Anonymous
map-marker Charlotte, North Carolina

Got threttend by you manager for

I ordered from the app and wanted to add to it the boy messed up with the order and got the manager he cane up rudly messing with the Cash register and said *** it I'll make it myself and the boy said here it is to him and they tossed it to me I looked in thto see if all was there and it wasn't. Was hhort the fries that was with what I ordered from the app and the big Mac.

I asked if I could get them and the boy looked *** I asked and he went to get it he brought it and I asked where the fries was and the boy said I didn't order it but it comes with fries then the manager cane and said your getting it free why ask for more which I was standing there with my card to pay and he said it picked the right one today. So I tossed the stuff to the manager and said I dint need this I was going to pay and showed Jim me card and he said it again.so I said you found the right one too and turned ti walk out. He followed acting like he was going to kick my *** so I turned around and said you need to get in there and teach of find out how to do *** around here and that I was going to call corpret and he pointed to the camera and said go ahead and I SAS I was and turned and he followed again acting the same so t turned again and said go do your job following him back threw the door and told him he really doesn't know what he is doing that's why the boy doesn't know what he's doing and left whitck it's not counting what happend before that with the boy taking my order.

There usually are dirty there there coke tests funny like they don't clean and the smell about bade me turn around. So I'm over mcb.domt go to the newcircle branch in Lexington ky

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Anonymous
map-marker Edmond, Oklahoma

Well, I didn’t feel like there was any satisfaction with this call

I was greatly insulted talked down to, and totally disrespected. All due to asking for the phone number to corporate. I still would like to talk to someone regarding this. when I called she said someone would be getting in touch with me. She also asked if I would like for the owner of that particular store to call me and I said yes. As of this date, I have not heard from anyone.
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User's recommendation: Don’t go to the store.

Damon S Vzz

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Verified Reviewer
| map-marker Luverne, Minnesota

They messed up my order

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Two double cheeseburger meal orders 1 diet coke one chocolate shake . What do you get coke chocolate shake two cheese burgers and mice crap and hand full of napkinsdo not
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Loss:
$18
Pros:
  • Used to like it
Cons:
  • Mice crap inn bag with food

Preferred solution: Full refund

User's recommendation: Do not go here mice *** in bag

Lee Ann B

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

Awful service

I've called McDonald's and sent numerous e mails with no results!!!
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User's recommendation: Use another store

Anonymous
map-marker Cerritos, California

Poor Service

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Request a refund and to inform Management about rats in parking lot. 4848 Woodruff Lakewood, California.
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User's recommendation: Don’t go to this McDonald’s.

Maryana Ava

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Verified Reviewer
| map-marker Atlanta, Georgia

There was never anything done to fix my problem

There was never anything done to fix my problem Every time I go to crisfeild Maryland McDonalds I get the wrong order I called because my boy forgot his food but I didnt get mine the last time I went and I never heard anything back
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