McDonalds
Reviews and Complaints
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Verified Reviewer | Richmond, IllinoisHorrible service
I placed my order on the app. The drive through receipt was unreadable so I asked for another receipt I could use for the survey.
I was given 2 more receipts the same way and was told they couldnt print a receipt because thy were out of ink. I ordered 2 small fries and was handed 1 large fry??? Was told its the same amount of fries. I told them I needed 2 orders for 2 kids.
The window person handed me another empty container for ME to split them. 2 small orders of fries is $3.98 and 1 large order is $2.99. Now I was overcharged a dollar. When I asked for the two ordered I ordered again I was told the two ordered were combined in the one container.
They were not going to do anything about my order. This is the worse location Ive ever been at.
There quarter pounders ars dry and taste like theyve been in a heat tray. Not fresh made either.
- Location
- Poor service terrible food
Preferred solution: Full refund
User's recommendation: Don’t go to Richmond McDonalds!!
Messed up my whole order
User's recommendation: Stay away from this McDonald's if you actually wanna eat and enjoy your food
Payroll issues
Preferred solution: My paycheck I'm an employee
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pittsburgh, PennsylvaniaNo resolution
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Verified Reviewer | Smyrna, TennesseeThis wasn’t taken care of
I have emailed and called. I wasn’t responded back to on email and I wasn’t taken care of with the phone call. She hung up on me, customer service hung up on me
- To many to list
Preferred solution: She shouldn’t be allowed to work there
User's recommendation: Don’t go
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New Hartford, New YorkComplaint employee
Around 10:00 this morning I stopped at McDonald's in Washington Mills to get something to eat after having blood work. I walked in and an employee said to me.
WHAT DO YOU WANT? Very rudely. I looked at him and I said excuse me, how about welcome to McDonald's? How can I help you?
He just stared at me and said nothing H then proceeded to have another employee wait on me and she proceeded to say that they had a new employee call in. They were short staffed and they're running around like a chicken with her head cut off and I said that it's no excuse to treat your customers with disrespect.
It's not my fault that they're short staffed. I work in healthcare and I know what it's like to be short staffed and you still are not rude to your customers
- Convient location
- Rude employees
Preferred solution: Apology
User's recommendation: Do let the staff treat you with disrespect
Stolen purse
User's recommendation: Watch your things!
The food was terrible
Where do they sell birthday cakes in NW Georgia?
Preferred solution: I want to know what location sells the birthday cake
Need refund or order to be completed
User's recommendation: McDonalds staff claim they are having trouble with their online ordering system and to contact your office for a refund or for the unfilled order to be completed
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Verified Buyer | Wenatchee, WashingtonCharged but no food
User's recommendation: Do not use the app or this particular McDonalds in Leavenworth Washington. There is ALWAYS some kind of problem every single time we go there.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Naugatuck, ConnecticutMessed up my order and when I call the McDonald's to talk to someone no answer
- I paid for food i order
- Answer the phone
Preferred solution: Replaced said money or free sandwich such steak, egg,cheese because I definitely didn’t get steak I got a small dryed piece of bacon.
User's recommendation: I guess listen better to the customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, OhioRaw quarter pounder was served today
I was at work and my daughter brought me a quarter pounder cheese meal to work and I took two bites of it only to discover it was raw. Where I went to 3005 Livingston Ave 43209 McDonald's just to show them the picture of the sandwich I spoke to a manager who was immediately defensive along for the sandwich that was bought at 2:30 or 2:45 earlier and I didn't get off work until 6 pm.
She just kept saying that if I wanted to complain she needed the sandwich and I kept saying I didn't want to complain I just wanted them to be aware. She continued getting smart with me so I walked away and said black people and she proceeded to talk about my hair. She got personal. (Yes I'm black).
But when people want to point out how they need to pay fast food workers $15 or more an hour but they know nothing about true customer service, it practically makes me laugh. I'm very upset and disappointed at how I was tested and talked about.
But life goes on right. Yes I was wrong in saying black people but I never got personal with her.
- Food is very good when properly cooked and served
- Need to hire better help
User's recommendation: Just check your food before you leave to make sure your burger isn't raw.
Miserable fat cashier
User's recommendation: Don’t go here it’s stank
Order not correct and not answering the phone
User's recommendation: Check all your order before pulling away from drive thru window!!!
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DON'T trust this website your reviews! They ERASED ALL the ones prior to December 15 and NOW there are ONLY those dating from the earliest of FOUR DAYS ago when there should be consumer reviews on this pissed-me-off site dating back BEFORE THIS DECADE when I STARTED posting!
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