McDonalds Reviews and Complaints
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10
ISSUES RESOLVED
4.1K
TOTAL REVIEWS
$1001.7M
CLAIMED LOSSES
$1.7M
AVG LOSS
340K
PAGE VIEWS
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Cons
- Customer service
- Service
- I did not like the customer service
Pros
- Proximity to my house
- Usually the food
- Most unprofessional
Latest review first
- Latest review first
- Most helpful reviews first
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Food Review
Go to mcdonalds in the morning the food is somewhat fresh but don't go after 3 there food is stale and disgusting
Review
Nasty Eating Area Review
DO NOT eat at University Dr location in Burlington NC!!! Horrible service, NASTY eating area, terrible mgmt!!!
Review
Drive Thru Review
Rode up on a bicycle to the drive thru and was told that they couldn't serve me due to the bike. In Florida cyclists are considered motorists by statute. They have a policy that allows for discrimination.
Review
Mcdonalds Burger Review
15 mins gone by for a 20 piece nugget east 3rd street location ridiculous !!!!!!!!! Had to leave a burger would have been quicker also the staff all looked confused.
Review
Product
Mcdonalds Burger
Reason of review
Poor customer service
Mcdonalds - Burger Review from Woodlawn, Maryland
I went to McDonal's on 10-22-2014. I had the worse experience with the mgr. I asked for a burger straight from the grill and fries w/o salt.I rcvd a dry burger and stale cold fries. When I complained to the so called mgr. She was very indignant. She said " I can't please everyone If you don't want the food I can give you your money back you can go to the McDonald's down the street." I didn't appreciate the way she handled the situation.if she doesn't know how to respond to a complaint in the proper manor she sure shouldn't be a mgr.W/ the attitude she had I'm sure she rcv's plenty of complaints and I'm sure her nasty attitude carries over to the employees.I won't return to that McDonalds again because of her.
Review
Product
Mcdonalds Burger
McDonalds in Appleton, Wisconsin - Discrimination and police
I often find myself at McDonalds to buy a dipped cone. I like to go through the drive through to acquire my comes. But often I desire to get more than one. So I will get one, eat it, then go get another. Because cones are best freshly made. But I have been told to *** off, I've been flipped off, and threats of the police have been made to me. I sometimes use these oppritunites to rid useless coins. However annoying, nothing I have done is illegal. However, I am always treated with hostility. I spend a lot of money there and I feel I should be able to get what I want in whatever way I choose. The only way I affect them is through their timed response. But I get verbally assulted. But they are the only McDonalds that serve dipped cones.
2 comments
Review
Pros
- Dipped cones
Cons
- Service
Reason of review
Poor customer service
Preferred solution
Stop being threatened
Mcdonalds Sandwich Review
If you plan on ordering breakfast from Mcdonalds, DON'T! I asked for extra cheese on a McMuffin only to find it melted on top of sandwich and egg was not even closed to cooked. As soon as I picked it up it ran out the end like snot!!!! $3.49 and 5min of mt life wasted!
Review
Product
Mcdonalds Sandwich
Mcdonalds Coffee Review
I went to mcd on tusc in perry township had to wait 5 min for breakfast come to find out the person before me just order coffee seriously I left my coffee said hope that speeds things up
Review
Product
Mcdonalds Coffee
Mcdonalds - Cashier Review from Reno, Nevada
Update by user Oct 20, 2014
Within 90 minutes of my complaint, I received a phone call from the local franchisee, happy to resolve the issue.
That's good service!
Original review posted by user Oct 20, 2014
I've recently gone on a diet and am working to become a healthier person, and was pleased to see that McDonald's was offering a 'Delite' version of their egg mcmuffin with half the calories of the original. I had a promotional receipt offering a buy one egg mcmuffin get one free, and wanted to use it for this lighter version of the egg mcmuffin, as the price is identical. The cashier asked if we could substitute and the manager said 'no, it has to be an egg mcmuffin'. I ended up not buying anything, as this seemed bizarre. Did call the customer service line and was insanely annoyed. Hopefully the Franchisee owners association will actually contact me, as she said that they would.
3 comments
The number one thing wrong with your complaint is that you are allegedly on a diet, but still you wanted two light egg mcmuffins. That just plain doesn't make any sense.
Review
Service
Mcdonalds Cashier
Mcdonalds - Burger Review from Prescott, Arkansas
For starters your employees and your manager at the Alliance Gateway restaurant in Fort Worth Tx. Should be emiediately terminated for their ability to serve the people thier service was less than addicted. I will never eat at another McDonald's for the rest of my life and I will make sure I tell my son's and all of their friends that WATAUGA BURGER IS 100% BETTER THAN MCDONALD'S AND WINDESE IS ALSO 100TP. A
1 comment
Review
Product
Mcdonalds Burger
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I hear in Appleton, Wisconsin you can get your cone dipped at one of the many *** bars :)
Next time take your parents with you and you might receive adult type treatment. Why on earth would anybody want two cones, one right after the other?
That sounds like something only a little kid would do., plus not being very healthy.