Tameka E Bdr

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My interview that was scheduled automatically through online service was turned away in person

Hi, I submitted an application online and I was prompted to pick a time and date to interview. When I show up to interview the manager had no knowledge of my interview and stated that the website just keeps scheduling interviews for people and that the app isnt working correctly.. I really excited and hoping to get this opportunity.
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Preferred solution: A interview

Nancy B Hco

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Verified Reviewer

Oak Grove Mo Employee

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As I placed my order at the speaker, it kept getting my order wrong by adding multi chicken sandwiches. Finally a real person came on the speaker and I told him my order and he said give him a second to remove the chicken sandwiches except the 1 I wanted.

Minutes passed and I mumbled to myself how long does it take to remove the extra sandwiches? A girls voice came oner the speaker telling me to be patient in a hateful voice. When I got to the pay window she leaned out and again hatefully telling me I need to learn to be patient and I told her her job was to take the $ and not jump me about what I mumbled to myself. This was on Sunday May 21 at about 1:15 PM.

I complained at the pickup window and those workers could of cared less.

Never got me the manager. The Oak Grove residents Facebook pagepeople are constantly complaining about the restaurant.

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Cons:
  • Hateful girl at the pay window

Preferred solution: Apology

User's recommendation: GOOD LUCK on getting your order correctly without being hatefully spoke to by employees.

William M Scc

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Verified Reviewer
| map-marker Shelbyville, Kentucky

This is not the first occurrence of this happening.

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McDonalds - This is not the first occurrence of this happening.

I went through your drive-thru this afternoon. I placed my order and emphasized that I was a diabetic to make sure I received a Diet Coke.

I do that because its not the first time your employees disregarded my instructions. I assume they just dont give a crap. I then drove forward and again emphasized that I requested a Diet Coke. Noting that the little dimple wasnt pushed in.

The server said yeah its a diet.

I took her word for it. I was in a rush because Im a road engineer and have no time to stop to go inside and I usually have to eat between calls.

People like me depend on the integrity of the servers to be honest and concerned for the well being of a customers special needs. Especially when you emphasize the importance.

Most of the time I go inside and prepare my own drink. But I was in a hurry and the drive thru was empty.

So I rolled the dice and decided to depend on the server to be honest and diligent. That appears to be a losing cause. I didnt even get to eat or consume the drink until later this afternoon. After a few swigs of the drink I started to feel lightheaded and began to see spots, which happens when my blood sugar gets too high.

I was forced to pull over and call my wife to pick me up.

You think Im pissed. She had to leave her work at home office to pick me up.

I have no other choice but to never trust your employees in the future.

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User's recommendation: Don’t go to McDonald’s

Marietta D Rpv

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Complaint

McDonalds - Complaint

So I ordered food from the McDonalds on 18489 Pines Blvd Fl 33029 the staff was not very nice at all they didnt give me my receipt and packed everything in one bag and when I went to make sure everything was in the bag I realized I was missing a few of my items I told her she replied o you didnt pay for it so I told her if I didnt pay for I will she refuse to give me my things and told me she would called the police on me to be removed out of the line when I asked her for her name she didnt tell me at all just sitting looking in my face refusing not to give me what I ordered or payed for she also didnt have her name tag on so I took a picture of her and clearly she was very unprofessional to be a manager all she wanted to do was argue with me.

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Loss:
$20

Preferred solution: Full refund

User's recommendation: Do not go to the McDonald’s the staff is not professional and don’t care about there customers at all

Alan F Skb

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Verified Buyer

Complain on my food in service

McDonalds - Complain on my food in service
McDonalds - Complain on my food in service - Image 2
I ordered two sausage McMuffins no cheese, because Im allergic to cheese and a half-and-half, iced tea no ice, when I picked up the food at the window I noticed the receipt was totally different. What I said, so I took the food inside to talk to the manager and no manager or anybody help me at the counter, then when I got to work, the food that was in the sack was nothing what was on my receipt that I paid for I got somebody elses meal and its happened several times
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Loss:
$700

Preferred solution: Full refund

Sahil P Npj

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Verified Reviewer

Don't any answer for my order

I'm waiting for my order 45 mintues but not given any answers.

I am writing to express my dissatisfaction with the service I recently received at one of your branches. I visited the (Nikol , Ahemdabad) restaurant on 31-12-2023 and encountered several issues that left me disappointed.

The order accuracy was poor; I received the wrong items.

The food was cold upon arrival, indicating a lack of proper temperature management.

The staff exhibited a lack of courtesy and failed to address my concerns adequately.

The restroom facilities were unclean and in need of immediate attention.

The overall wait time for my order was excessively long, leading to frustration.

The drive-thru experience was inefficient, causing further delays.

The dining area lacked proper cleanliness and maintenance.

The beverage machine was out of order, limiting drink choices.

The promotional offer I intended to redeem was not honored.

The overall experience did not align with the standard I expect from McDonald's.

I hope you take this feedback seriously and address these issues promptly. I appreciate your attention to this matter and look forward to improvements in the future.

Sincerely,

SAHIL PATEL

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Preferred solution: Full refund

Dee A Xpn

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Verified Reviewer
| map-marker The Woodlands, Texas

Lawsuit

Yes, I was emmited to the mental hospital and was fired.and its wild to believe that McDonald's calls its team family...
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Loss:
$30
Cons:
  • Unhealthy
  • Terrible customer service
  • Takes forever

Preferred solution: Full refund

Jeno Jqy
map-marker Albuquerque, New Mexico

*** service

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Ordered a big breakfast meal and 2 breakfast sandwiches, I only received one sandwich and the big breakfast but no utensils or syrup and everything looks like it was thrown around the sandwich was unwrapped I am disgusted with the service and this company for holding such low standards!
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User's recommendation: Do better

Kai P Fvt
map-marker Burney, California

Most horrific McDonald's in the entire world. Ran by all tweakers in this place.

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They NEVER get the order right. Rotten food. They NEVER listen and half the time the employees are drunk or on drugs.
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Loss:
$10
Cons:
  • Worst place

Preferred solution: This McDonald’s needs to be removed.

User's recommendation: Don’t come to the McDonald’s in Burney CA

Anonymous
map-marker Charlotte, North Carolina

No one has contacted me on anything of my experience with your restaurant I had some bad experience with your restaurant

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Do NOT go on the south side to the Verizon store that are so rude their was five people ahead of me and that were taken everyone else I wanted for five minutes and I was still not helped at all so I walked out of the store. I will not be back to the one on the side side of Aiken ...

And I will call the head corporate office and I will tell them how I was treated .

I think it was so wrong to take other people of head of me .I am making a promise I will not sep back into that store of that how that are going to treat their costumes.please some Needs to take a look at that store and see how that are treated your company and customer.i tried to get service No wouldn't a knowledge me but take everybody ahead of me thankfully I just Left mad Angry . Thank you so much for hearing me

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Anonymous
map-marker Hayward, California

Theft Complaint

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People's change. Coin change. He dosent give reciept. Then gives the wrong coinage back. After I notfied the manager a year ago. Still doing it. It adds up You do it for 8 hrs.nothing has changed in a year!
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User's recommendation: Count your change

Zakayla Pzx

Disrespectful Drive-thru Operator

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The order took and unreal amount of time. I simply asked for a BBQ sauce and was told I was supply to order it with the meal and I would be given one and charged in the future. There were no thank yous or sorry you had to wait so long, just disrespect in response to my request for a condiment. I havent been to McDonalds in years and I certainly will not return after this experience. This was the Airport Road location in Asheville, NC. I do not want a coupon other compensation, I just wanted to you know about my experience with your employee.
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Preferred solution: N/A

Shimon S Bbh

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Verified Reviewer

Bad costumer service

on Monday 5/22/23

At around 4/05 AM, I made an order at the drive thru at the MacDonald by Victory Blvd, and Kester in Van Nuys.

My order was very small and simple, one oat meal, and one blue berry muffin. Unfortunately the lady that took the order, didn't give me the price for my order,

So I asked her, how much is it ?

The UN acceptable answer I got from her was,

I have to put it in,

I was waiting by the speaker I can hear that she is pretending she is calculating the price, finally after

30 40 seconds she gave me the price of $4.80.

when I got to the window,

To pay her, in a very nice way, I asked her, how come when you taking the order you don't put it immediately in the system ? And I even told her I'm a regular customer at this drive thru, everyday almost, for the last 2 3 months I am ordering the same thing almost, and almost at the same time.

She had a very hard time to answer me, she was all confused,

Surprised, with my questions, and didn't know what to answer, my question is why did she answer me the way she did ?

Something is very wrong if true that she didn't put the price in to the Sistema, the time that I made the order.

My other question is if everything was in the system why did she lied to Me, I'm sure MacDonald can find the answer to this question very soon.

I WANT TO Be VERY CLEAR,

I am NOT after suing MacDonald,

I'm not after money.

I am after one thing only THE TRUTH

I hope MacDonald will go to the bottom of all of this. If MacDonald

Have any questions I will be more than happy to answer, any you questions you may have, I have one simple request, I don't want to talk to anyone at that location, I will be more than happy, to talk or even to meet at the location, the district manager, at any day, at any time it works for the district manager.

Thanks very much

Shimon Silberfenig

818 512 ****

s7016****@***.com

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Preferred solution: THE TRUTH

User's recommendation: Never ever to rush to conclusion, always to do what I'm doing now

Carol M Kiz

Service is dropping very badly, staff keep lying the Kandivli west branch, no professionalism very disappointing

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McDonalds - Service is dropping very badly, staff keep lying the Kandivli west branch, no...
Placed an order this morning at the Kandivli west - Sai baba outlet via the Mc Donalds app & amount has got debited & order is not placed? Your staff have no training how to deal with the customers at all , they lie last time my order was placed at 8.08 am & delivered at 10.30. You have to keep checking your orders item are missing, staff talk like customer has eaten & askin for an extra burger please check how often we order & to get such poor service is highly disapppointing.
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Preferred solution: Full refund

Resolved
Rahul Y Epf

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Resolved: Pizza order not delivered

McDonalds - Pizza order not delivered
McDonalds - Pizza order not delivered - Image 2
Updated by user Jul 25, 2023

Company fixed the issue and I have been provided with full refund.

Original review Jul 25, 2023
Very long time any help me how I am first order pizza. Pizza order not delivered order no.77 today 11.48 am
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Preferred solution: Full refund

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