McDonalds Reviews

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Mcdonald's employee went off

My family and I will no longer be customer's at the Groveport Oh. Mcdonald's. We placed an order which was wrong should have been no big deal.The employee went off when I told her it was not correct. I have never seen such nasty, rude behavior towards a customer before. I was pretty sure she made a threat which one of the employees heard. Had I heard it this would be a legal matter and still could be. She was angry because one of the employees was leaving. BOO HOO!The manager did not take control of the situation [not that she could if she wanted too] she was just as bad. Everyone was looking at her I have worked customer service for many years and never have I seen since behavior towards a customer. My family and I will NEVER go to that Mcdonald's again. We do know some of the employees they have always been very nice. I did file a complaint with the corporate office. And in this case 1 BAD APPLE DOES SPOIL THE WHOLE BUNCH !!!! SHAME ON MCDONALD'S.
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ID
#359172 Review #359172 is a subjective opinion of poster.
Location
Reynoldsburg, Ohio
Service
Mcdonalds Manager

Wrong food 3 times and cold

November 15, 2012 I went in the McDonald's drive thru and ordered a bacon, egg, and cheese mcmuffin and a diet coke. Drove up and they said they were waiting. I did not mind and told them ok. After waiting almost 10 minutes at the window they brought me the wrong order. This happened 3 times. First a drink, then a different kind of sandwich. This is after asking me 2 more times what I ordered. When I finally got my sandwich it was not even warm. As I am driving off I can hear one of the employee saying that they are very confused.
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ID
#359055 Review #359055 is a subjective opinion of poster.
Location
Mandeville, Louisiana
Product
Mcdonalds Sandwich
Loss
$5
New Reviewer

MCdonalds sucks *** now days!

So i went through a drive thru at Mcdonalds and ordered a Spicy MCchiken i am pregnant so i am craving pickles i order my Spicy Mcchiken with 6 pickles "SIX" i put my hand in the bag to take out my hamburger and im like EEWWWW my Spicy MCchiken had ssssssssssoooooooo much sour cream and 25 PICKLES TWENTY FIVE *** PICKLES it was dripping i swear i counted the pickles because i kept pulling out pickle by pickle that was so nasty ii will never buy MCdonalds again I SWEAR and worst they had me waiting for a very long time. MCdonalds= WASTE OF MONEY AND TIME. AMEN
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3 comments
#589258

you aren't alone check out McDonald Sucks

#566839

I feel bad for your child. Drowning in corn syrup. Must suck to be born addicted to fast food!

#566680

They gave you so many pickles because you probably sounded like a major diva when you asked for some and they were afraid you would cause a scene if they didn't give you enough. Next time, try not sounding like a hormonal moo-cow when ordering so as not to frighten the pimply-faced 14 year olds who are working minimum wage to help you poison your unborn child with nasty, greasy fast food.

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ID
#357667 Review #357667 is a subjective opinion of poster.
Location
Kennewick, Washington
Product
Mcdonalds Hamburger
Loss
$5
New Reviewer

McDonalds in Modesto

Recently went here. They messed up the order (not the first time). My son called them and he was told to give his name and they would give the correct order. I went through drive through and James the Manager proceeded to call me a lier and did not want to correct issue. Worst customer service. We have had numerous problems with this particular McDonalds on 801 Oakdale rd in Modesto CA. I called the corporate number after this at which point they said the franchise owner would be in contact. McDonalds called me today to see if I was satisfied. I told them I was never contacted. She had nothing to say.
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3 comments
#567816

When McDonald's supposedly contacted you to know how satisfied you were, it was not McDonald's, it was an independent research company calling on behalf of McDonald's. But then again what *** listens to a survey introduction. You just here and assume making an *** out of yourself.

#566617

If you keep having problems with that store, why do you keep going back?

#566841
@PissedConsumer566617

He is addicted to corn syrup and hormone rich processed animals.

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ID
#357534 Review #357534 is a subjective opinion of poster.
Location
West Sacramento, California
Service
Mcdonalds Manager
Loss
$5

Somerset,pa mcdonalds poor service

It never fails i go to micy d's drive thru and order more than 2 meals they mess it up.They obviously dont check my order to match receipt before giving it to me. This has been going on for years. Or they hand me my drink all wet with overflow. Gross. So they cant count. They dont double check orders. They hand u sticky drinks. Come again soon. Ya right im going to kfc for now on. They were nice. They took a little long giving me my order no big deal but they gave me a free desert. They messed up my order too. But they fixed it and gave me a desert free. I know people abuse that for freebies but i would rather take the chance and make it right for repeat biz.Mcdonalds did give me a voucher for a shake but it
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3 comments
#666333

Drive thru is for small orders, IT IS RUDE to go through ordering huge meals. Don't be surprised when your large orders are messed up

#593254

Sorry to tell you but I don't think lazy has anything to do with it ! I went in and they still didn't get it right.

Drove home and had to drive back missed half my order.

Went back and got it . Went home and had to eat cold food!

#566243

Just because you are too lazy to go inside and get a correct order is not their problem. :cry :cry :cry :cry :cry

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ID
#357339 Review #357339 is a subjective opinion of poster.
Location
Allentown, Pennsylvania

McDonalds 365Black Website

If that's your attitude McDonalds, you can have it. You cannot however get another penney from me. Unless you want to be equally *** and have a 365White website. Of course it's all the same. You deserve to go out of business you racist *** company. You really should consider that your service sucks, your food is so so at best. Why you would alienate white people is beyond me. So keep your food, keep your happy meals, keep your *** service, keep your long wait when three people are in line at the drive through, and keep your racist 365 Black website. I will be spreading this to everyone I know. I will be laughing when you begin closing locations.
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ID
#356873 Review #356873 is a subjective opinion of poster.
Location
Kansas City, Missouri
Product
Mcdonalds Website

Not my fault

This morning I decided to get some mcmuffins and there was quite a long line. Most drive- thrus have 2 windows: one you pay at and the other you collect your order. Well I pulled up to the first window and an overweight woman was leaning against the glass with her *** facing the customers. Like I said the line was long so I must have sat there for like 4 or 5 minutes. I received no acknowledgment so I assumed I would pull up to the second window and perhaps someone will take my money there. Instead the fatty hangs out the window screaming " hello excuse me!" over and over....I thought not only is this completely unprofessional but it's just unkind. When I arrive at the second window the manager approached me with attitude exclaiming I should have waited cuz she was going to take my money. I explained how I was ignored and then suddenly shouted at. The manager defended her employee and tried her best to make me feel responsible. I said ITS NOT MY FAULT y'all are incompetent and prioritizing petty *** before your customers. She just interrupted me cuz she knew I was right. I can't believe people like them are even employed. I do not plan on giving them any service ever again!
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2 comments
#942677

103rd Street McDonalds has to be one of the poorest management fast food restaurant I've been to

#566840

What do you expect at a McDonalds? You're heart will thank you for never eating there again!

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ID
#355609 Review #355609 is a subjective opinion of poster.
Location
Jacksonville, Florida
Service
Mcdonalds Manager

"Parked" me to wait for a Mcdouble!I still had to go in and get it!

Went thru drive-thru at McDonald's in Cameron, NC at hwy 87 and ordered a Mcdouble (one simple sandwich!). Mind you, I have already paid for it and when I get to the pick-up winow I am told to "park" in the waiting zone outside. After about 7-10 minutes, I went inside and they had forgotten that they parked me! When I get inside, there's all this playing and laughing going on with the employees where the food is bagged to put out the window and at the same time I was in to get my mcdouble, a lady comes in with two bags saying she was just at the drive-thru, and she got the wrong food order! That means someone else did too and all this food has to be thrown out! My opinion for McDonald's Corporation is tell your employees to focus on their paying customers or clean house and hire people that would appreciate having a job, and getting paid to get it right! No wonder their sales are down! The service is horrible and the food is cold by the time you finally get THE CORRECT ORDER!!!!!
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1 comment
#566838

You should expect worse for a food order that is worth $1. Hopefully your morbid obesity kicks in before you have the chance to breed.

ID
#354211 Review #354211 is a subjective opinion of poster.
Location
Ashtabula, Ohio
Product
Mcdonalds Sandwich
New Reviewer

Employees are very rude and do not prepare food properly

We live pretty close to the McDonalds on MacArthur Road and are there at least once a week. The employees are very rude and often mess up your order. Fries and mcnuggets are always stale and when you ask for the appropriate dressing that you ordered you get attitude and a window slammed in your face. The last several times I was there the food was cold and missing half of the condiments which I would just end up putting on at home. The quality of food has definatley changed. Each time I go back I'm hoping things have improved but am always let down. Sandwiches are put together extremely sloppy and like I said often missing multiple toppings. Will def stop wasting my money on this food. You definatley need to talk to your employees about being courteous because they are EXTREMELY rude!!
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1 comment
#566843

"The quality of food has definatley changed"

You would be surprised how poor the quality is at the better locations... Save yourself from serious issues and stop eating fast food.

ID
#353177 Review #353177 is a subjective opinion of poster.
Location
Whitehall, Pennsylvania
Loss
$7

Taste of food

I have visited the McDonald's at 1406 s 71st in tulsa two times in 2months. My visit on 10/22/12 will be my last. Each visit the food has come out like it was either double fried or it had been sitting for awhile. You could tell thr oil it was fried in was old also. My salad was good but the nuggets were for a 3 year old boy who would not eat them after the first taste. Now you know thats bad. I wii say that I am a regular customer of the Mcdonalds in sand springs okla and have never had problems there. Love the employees. One employee named Christine is always helpful and Julio a manager I think has always been polite and my grandchildren love that resturant
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2 comments
#566844

save yourself from a few heart attacks and just don't eat there again.

#558532

Most fast food places use their oil for a certain amount of time. As far as some of the food tasting like it had been sitting awhile, that happens at fast food places.

They also go through and sort out what has been sitting for too long and get rid of it. They don't even let employees eat it.

I have never heard of food being double fried. It could be that the oil should have been changed, but it isn't always convenient to get it done exactly at the time it might should be done.

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ID
#353168 Review #353168 is a subjective opinion of poster.
Location
Mexico, Missouri
Service
Mcdonalds Manager
New Reviewer

I am a employee

I am an employee at mcdonalds on beck road and pontiac trail in novi michigan . On october 13,2012 I called in and spoke with amy ,one of the managers. I asked her if she needed anyone to work that night because on October 14, 2012 I would be a few hours late. She responded by say she did not need me to come in that night but what time would I be in the following. I told amy that I would be in around 6:30, she said ok and that was the end of our conversation. The following day , October 14th ,amy had told noone that I was going to be late or noted anything and went as far as to pretend that she didnt know why I Wasnt there at work after me and her had just spoken the previous day . This is not professional at all and I complete because I called in and told her the day before I was going to b late and amy lied to everyone and pretended she did not know why I wasnt there. Something really needs to be done about this, thankyou have a blessed day.
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1 comment
#566847

Don't expect much employee satisfaction from McDonalds.

ID
#351914 Review #351914 is a subjective opinion of poster.
Location
Dearborn, Michigan
Service
Mcdonalds Manager
New Reviewer
On the way to the airport to drop me off to visit my mom who had a stroke this past week, we stopped at McDonalds for breakfast and hot chocolate for the kids. As we left McDonalds, the hot chocolate spilled on my 6 year old daughter's lap causing severe burns...
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8 comments
#947832

It's not their fault hot chocolate spilled. It was an accident- simple as that.

It was no one's fault, although you should have let the drink cool off a bit before giving it to her. Better yet, you should have given her juice or milk.

Maybe even plain old chocolate milk.

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ID
#351788 Review #351788 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Loss
$9999
New Reviewer

They Rude and serve old food

I visited McDonalds @3636 Mendenhall Memphis,Tn the CHILDREN that work in this restaurant are very unprofessional and extra rude no greeting just can i take your order dam what happen to welcome hello some go to school and get an education and you won't have to work at a drive thru window get a career.BTW having an attitude just makes you an ugly person. I've worked fast food before and it's tiresome but if that's your job do it and be good at talk about it when your off the clock but when your on the clock take care of the customers with a smile not a frown and to top it all off the only thing I got fresh was fries dats sad my tea tasted like it was made 2days ago the burger was not at all freshly made and my nuggets where hard SMH DO BETTER dis restaurant is ridiculous
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9 comments
#747799

Even if they are children working at the restaurant I am sure these children can spell better than you can.

Before bashing anyone's education you may want to take a look at your own spelling and grammar.

#651917

Do your health a favor and stop eating at these places. No matter how fresh the fold it is all a heart attack waiting to happen *** by ***.

#650979

"welcome hello some go to school and get an education and you won't have to work at a drive thru window get a career"

Good gosh! You shouldn't assume a person doesn't have an education!

I work at McDonalds and I have a collage education! I work there because i don't have the experience in order to get into the career that I was trained for.

#652001
@PissedConsumer650979

Actually I wasn't saying they didn't have an education sorry you took it that way I said they should go to school and get a career and they wouldn't be so sadly working a drive thru job you say you educated you shouldve been able to comprehend that

#566850

Really, what do you expect? You are complaining about a $1 burger...you are pathetic

#652013
@beanbean n

Smart *** *** you probably the clean up guy you couldve kept your comment and the point was if this a job you work you should be happy working some people can't get a job they should smile every day they open their eyes and be thankful to have a job POW....

#559363

You're right, a lot of the employees are teenage girls fresh out of or still in high school, and a lot of them don't make an effort to do a good job. That's partly because they're not trained to do a /quality/ job; they're trained to just do a job.

Most are thrown into the open and expected to automatically know what to do. Most of the kids in there are on their first real jobs. Do you think they're working at McD's because they WANT to? Heck no, they're working there because that's one of the only places that will take them nowadays.

It's an unstimulated, low-paying dead-end job where people yell at you all day and the employer doesn't respect its workers. The newbie kids and the kids that want to do a good job and care about their work go crazy because of it, and most quit within a month (150% turnover rate).

#554882

Considering your grammar and spelling you are a fine one to talk about these teenagers working at McDonalds. Another thing McDonald's as well as other fast food places don't make their sandwiches when they are ordered.

They make them ahead of time and put them under a warming light. Any fast food place that I have been in doesn't make their tea, it is in the same dispensing machine as the pop, only it doesn't have the carbonation tank added to it. I have worked in fast food too, and most of the time all we did was ask how we could help the customer.

As far as fast food places go, you can't expect to be treated like royalty there. It isn't a fine dining place.

#747603
@PissedConsumer554882

MCdonalds ALWAYS makes their burgurs as they are ordered never before hand. Its called quality insurance. Mcdonalds likes to have it set up to were customers can see their sandwhiches being made fresh.

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ID
#351364 Review #351364 is a subjective opinion of poster.
Location
Livingston, New Jersey
Product
Mcdonalds Burger
Loss
$12

Wrong order

I was given the wrong food. There is nothing more *** wrong then getting the wrong food. I will never going that that mcdonalds again. I always have a problems there...make sure to always check what they hand you. Instead of the people double checking when they hand you the food they just grab a bag and give it to you...I asked for a number 12 which is a bacon egg and cheese bagel and I got some steak *** with nasty onions on it. I can not even pick off the onions. That is just wrong. Trying to push people thru the line and giving them something that they did not order...need to check the way people are getting there orders......!!!!!!!
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2 comments
#566851

I'm sure they are going to miss you.

#562849

The steak'n egg bagel sounds a lot like the bacon 'n egg bagel over the drive-thru speakers… sounds like an innocent mistake to me.

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ID
#351148 Review #351148 is a subjective opinion of poster.
Location
Seattle, Washington
Loss
$5
New Reviewer

McDonalds's Completely Forgot My Order

I walked into McDonald's in Portland,OR and ordered a simple McDouble at 2:00 pm. I waited 23 minutes and my order still wasn't called. So I walked up to the cashier and politely asked if they called up my order while I wasn't paying attention and they waisted even more of my time by pretending like they already handed me what I paid for. I thought of just leaving and letting that small amount of money go to waist, but that would only give them an excuse to try this atrocious act on other customers. I eventually got my money back but I'm still pretty pissed off.
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ID
#351017 Review #351017 is a subjective opinion of poster.
Location
Custer, Washington
Service
Mcdonalds Cashier