McDonalds Reviews and Complaints
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11
ISSUES RESOLVED
4.1K
TOTAL REVIEWS
$1001.7M
CLAIMED LOSSES
$1.7M
AVG LOSS
340K
PAGE VIEWS
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Cons
- Customer service
- Service
- I did not like the customer service
Pros
- Proximity to my house
- Usually the food
- Most unprofessional
Latest review first
- Latest review first
- Most helpful reviews first
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Employee Review
The lady that gave us the food was very rude and messing with her phone. Didn't talk to us. Just gave us the food and that was it. And we didn't get straws.
Review
McDonalds in Austintown, Ohio - No free condiments
I got hungry at 3AM at work and snuck out to Mcdonalds to order a sandwich and some fries. Was told that unless I ordered nuggets the only free condiment I was allowed was ketchup. Well I don't like ketchup and I don't like my fries without condiments and I'm not paying 15 cents for my FIRST condiment. I had to get a refund for my fries and my bacon buffalo sandwich had no bacon on it when I got back to work. This happened at the Austintown, Ohio location in the drive thru of the Mcdonalds in the Pilot. Do not eat here!! Disgruntled middle aged night shift worker could easily have thrown in some sauces, that's what I would have done, but she refused and I will quit getting my morning breakfast from here when I get off work in the mornings.
1 comment
Review
Reason of review
Poor customer service
Loss
$5
Preferred solution
I will take a $10 Mcdonalds certificate. Seems reasonable enough seeing that I spend tons of money at this location when I get breakfast at the end of my shift in the AM 3 days a week.
Drive Thru Service Review
Today I was at McDonald's and I was going through the drive through and when I was pulling up to the window to get my order they told me to pull up into
Review
McDonalds - Jobs interview
well i am a senior citizen and i apply for a job in early sept i had put my application online and call them and they always put claim to get back never and i call and call still no nothing i am in terre haute ind and i had did this to two location one on 46 and another on wabash no nothing either they don't like hiring seniors are diff colors i had even call the main company they did not want to talk. so i am just letting the public know if you need a job DO NOT GO MACDONALDS they will *** to the cows come home
3 comments
Review
LaGrange, GA McDonalds or LaGreed McDonalds
LaGrange, Georgia is a town approximately midway between Atlanta, GA and Columbus, GA. The radio stations constantly offer McDonalds advertisements, i.e., free coffee, 2 Chicken Biscuits and a coffee for $3.00, during Lent 2 fish sandwiches for the price of one, etc. You pull into a LaGrange, GA McDonalds (there are 4 McDonalds Restaurants in the thriving, progressive town of LaGrange or LaGreed, and ask for one of the specials, and they look at you like you just dropped in from Mars. I realize thse restaurants are franchised, however if you hear something on the radio, in the vicinity, it looks like all McDonalds should be honoring the advertised specials. I am removing McDonalds from my fast food options. Wake up -- McDonalds National Headquarters. Give the consumer's in LaGrange or LaGreed a break.
Review
Reason of review
Not as described/ advertised
Preferred solution
Price reduction
Tags
Food Review
Today I had a terrace experience with mc donalds first it took forever too get my food and then it wasn't even right then when I ate it it was horrible and now it has upset my stomach mc Donald's sucks
Review
Reason of review
Bad quality
My last McDonalds restaurant experience… I’m Not Loving it!!! McDonalds normally excels in my opinion in food consistency. However, they obviously don’t have the same consistency in their customer service and management training. On Sunday, October 5, 2014 at...
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4 comments
Wow... I like to look up reviews on places I eat before I go there.
Even fast food places. I was in the drive through line when I read this. I had ordered and everything... Luckily, I saw this before paying....
Lol... I just drove off! Decided to go to Arby's instead!
This Smokehouse Brisket is **** Good! And the girl at the drive through was friendly and fast!
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Review
Reason of review
Poor customer service
Preferred solution
At the very least I deserve an apology for how I was treated in your store... totally uncalled for!
Tags
Work Condition Review
The hours posted on the door says open 5am to 12pm on Friday and Saturday. The door were locked at 11 35pm. Store # 15365 in Houston ms
Review
Mcdonalds - Poor Quality Food Review
After today, I plan to never ever set food in McDonald's again. Let's not even begin to address the terrible customer svcs, but focus on the poor quality of the food. Cheese burgers are now the size of quarters, patty so thin they seem to be infused into the bun. Fries are now shoe strings as opposed to regular fries. If they are going to cut back that much on quality they should make their customers r aware or reduce their prices. I'm so disappointed in McDonald's &; plan to encourage family & friends to stay away as well until positive changes come about.
1 comment
Review
Bad Food Review
Order#536856 store located off germania and gravios in stl mo....this wait was over 15mins in the drive thru, ordered 2 chilli macs one with extra cheese....got home and there were more noodles than chili and very salty....this has turned me completely off to steak and shake going forward
Review
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McDonald's isn't the only restaurant that charges for extra condiments. This has been going on since at least the late 90s.
If you haven't encountered this any place else you are lucky. Some employees might not charge for extra condiments, but a lot will depend on if there is a manager in the general area.