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Poor Service Review

Terrible service took 20 minutes to get a sweet tea.
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Review
#547610 Review #547610 is a subjective opinion of poster.

Bad Coffee Taste Review

Coffee taste is never consistent. When its good it's great when it's not it's terrible.
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Review
#547018 Review #547018 is a subjective opinion of poster.

Breakfast Menu Review

Went to canonsbrg, pa one at 1030 am for a breakfast sandwich. Was told breakfast is over what. Ya want for lunch. I stated u do not serve breakfast at 1030 am, she goes i said breakfast is over what u want for lunch rudely, well I said never mind went to the taco bell go breakfast that was very good btw. I will never go back to that McDonals again..friendly clerks are at taco bell in canonsburg
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Review
#546675 Review #546675 is a subjective opinion of poster.

Mcdonalds - Bad Customer Service Review from Colton, California

I contacted the McDonald's's on university in san bernardino. Ca. To ask a question and the phone was answered by a rude young, lady that before I could day a thing said, " I'm on break round and I don't know where the person is that answers the phone and I'm not about to go find her and then...click'. She Hung up. I feel this is VERY bad customer service that may need to be reviewed as I'm sure you do not want to be represented by people such as her. She was very disappointing. Thank you. I would like to be contacted via email regarding this. sian_braun@yahoo.com. thank you
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1 comment
Anonymous
#883874

I think you are leaving parts of the story out, such as how you acted like a two year old. I doubt she would answer the phone when she is on break just to tell you she is on break and she will not have someone else talk with you.

Review
#545621 Review #545621 is a subjective opinion of poster.

McDonalds review in Keysborough, Victoria County: Poor service missing purchases

2.5
Details
Keysborough mcdonalds 3173, by far had the worse experience this evening. First, Through the drive through with missing chips, come to realize later that they are stale and non-fresh and soggy. Including the fact they forgot the chips as part of the order to begin with! Second, The 2 large cokes that we ordered were not even coca cola, but water with the faded brown colour full of ice. Thirdly specifically, The Asian chicken noodle Salad did not contain any noodles at all. Also have tried to contact their franchise 10 times via telephone right after but with no answers, I am absolutely aphold with this service, it is not exceptable. All I wanted was a decent acceptable meal with my family.
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2 comments
Anonymous
#883608

first you might want to try spelling better and an "acceptable" meal from McDonald's? you're not serious are you?

everyone and I mean EVERYONE knows you go there for a quick *** to eat not an acceptable meal. that being said I do have to ask a couple questions by "chips missing" do you mean French fries? I know in some places they call them chips is why I ask. second you say they were missing but then "come to realize later they were stale and non-fresh soggy" so you went back I take it to report the missing "chips" ?

also you complain about the cokes not being coca cola but faded brown colour full of ice? most fountain drinks are watered down and there's always lots of ice they cost pennies on the dollar to make and they make even more money when you get another one. the mix itself may have been off due to low/empty syrup box however.

and lastly why would you complain on here about the service without contacting them first?

if their franchise owners weren't returning the calls that's when you call McDonald's coporate office. the franchise owners believe it or not do have to answer to them as they are representatives of their company. I know from experience as I worked for a fast food company, several in fact, almost all were franchise owned.

I even worked for a McDonald's that had gotten so many complaints that McDonald's corporate had to revoke their franchise licenese and take their store over until another franchisee could be found.

so while my reply might sound harsh I apologize it's just how I am. I would keep contacting them until they rectify this.

First B
#885348
@notgivingit

If you are talking about how she spelled colour that is the British/Canadian spelling.

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Review
#545451 Review #545451 is a subjective opinion of poster.
Cons
  • Time
  • Chips
  • Employees
Reason of review
Poor customer service
Loss
$26
Preferred solution
Let the company propose a solution

Other Product Review

Took over 15 minutes and had more people just standing there at McDonald's
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Review
#545413 Review #545413 is a subjective opinion of poster.

Employee Review

The lady that gave us the food was very rude and messing with her phone. Didn't talk to us. Just gave us the food and that was it. And we didn't get straws.
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Review
#545233 Review #545233 is a subjective opinion of poster.

McDonalds review in Austintown, Ohio: No free condiments

I got hungry at 3AM at work and snuck out to Mcdonalds to order a sandwich and some fries. Was told that unless I ordered nuggets the only free condiment I was allowed was ketchup. Well I don't like ketchup and I don't like my fries without condiments and I'm not paying 15 cents for my FIRST condiment. I had to get a refund for my fries and my bacon buffalo sandwich had no bacon on it when I got back to work. This happened at the Austintown, Ohio location in the drive thru of the Mcdonalds in the Pilot. Do not eat here!! Disgruntled middle aged night shift worker could easily have thrown in some sauces, that's what I would have done, but she refused and I will quit getting my morning breakfast from here when I get off work in the mornings.
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1 comment
Anonymous
#883238

McDonald's isn't the only restaurant that charges for extra condiments. This has been going on since at least the late 90s.

If you haven't encountered this any place else you are lucky. Some employees might not charge for extra condiments, but a lot will depend on if there is a manager in the general area.

Review
#545106 Review #545106 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$5
Preferred solution
I will take a $10 Mcdonalds certificate. Seems reasonable enough seeing that I spend tons of money at this location when I get breakfast at the end of my shift in the AM 3 days a week.

Drive Thru Service Review

Today I was at McDonald's and I was going through the drive through and when I was pulling up to the window to get my order they told me to pull up into
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Review
#544676 Review #544676 is a subjective opinion of poster.

McDonalds review: Jobs interview

well i am a senior citizen and i apply for a job in early sept i had put my application online and call them and they always put claim to get back never and i call and call still no nothing i am in terre haute ind and i had did this to two location one on 46 and another on wabash no nothing either they don't like hiring seniors are diff colors i had even call the main company they did not want to talk. so i am just letting the public know if you need a job DO NOT GO MACDONALDS they will *** to the cows come home
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3 comments
Anonymous
#882444

I'd much rather have a senior citizen take my order, than some 16 year old tw@t.

Anonymous
#882427

Quit playing the race/age card. Did it ever occur to you that at the current time they don't need more employees?

A lot of businesses advertise for employees when they don't need them, so that they have applicants available. There is always something in fast food places that seniors can do. I do know if you keep calling that will go against you because you are being a pest, and interrupting the current employees from doing their jobs.

It also might help if you improved your capitalization and grammar. I'm sure there are other places in your town to apply for jobs.

Anonymous
#882440
@anonymous

Yes, because clearly proper grammar and capitalization is a strict requirement to work at McDonald's. If that is the case, please tell, how is your own McJob coming along?

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Review
#544404 Review #544404 is a subjective opinion of poster.