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On 8/22/2014 at around 8:15 pm I walked into Mcdonalds at Tega Cay, South Carolina. It wasn't busy. The service for the walk in customers was even chatting with a colleague of hers, I noticed this but was like, well thats odd. Anyway, the customers that were before me...
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5 comments
Anonymous
#946250

She was rude? YOU were rude!

"Can I do something for you?" is another way of asking "Can I help you?" I don't blame her at all for asking her manager to take your order. I wouldn't want to deal with a customer like you, either. Unless she was actually nasty when addressing you, you have no reason to be complaining. The only rude person here is you.

If I were that employee, I would have lost my temper and quit right on the spot because I wouldn't have the patience to deal with folks like you. Besides, if she was so "rude," why would you insist that she be the one to take your order?

Wouldn't you want to deal with someone more polite? I don't buy your story.

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Review
#524954 Review #524954 is a subjective opinion of poster.
Reason of review
Poor customer service

McDonalds in Doylestown, Pennsylvania - Never get order correct

Did not have any smoothies. Then, subsequently got my order wrong. She told me that I could not get the things She said that everything was going to be ok. She would not give me any discount off of my food. She was not going to make things easy. The store was extremely dirty and no one tried to help me. Man, why does this thing require one hundred words. Does not make sense. Am I ever going to get to one hundred words with this thing. I will keep writing until I get to hundred words so that I can submit
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Review
#524792 Review #524792 is a subjective opinion of poster.

McDonalds - 1 of the worst MacDonalds I have ever been at!! Delft Centrum

Hi Mc Donalds, I came, made my order. After that 2 girls and guy came to buy, al it was (until the custmers got their food) from then was shouting foul words and playing forth and back (between the customers and your workers) with those filthy words... Sorry but I will not accept that kind of behavior in a restraurant. Even iff its just the mac... Ok your workers stayed nice buth they still ment the same. Ik know how they talk at that age... Add to that that I came to your restaurant to buy a Bigg Tasty and a Quarter pounder.... Saddest thing is, is that both of them are not sold there.... WTF.... You got a big MD in a big tourist city as Delft and you don't sell your biggest Dutch sellers... I'm a bit confused! WTF is going on here... Can you explain it to me? Greetings W.M. van den Bosch
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1 comment
Anonymous
#860113

Oh for ***'s sake, it is only a few *** words.

Review
#524476 Review #524476 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$10
Preferred solution
Get your service up at The Netherlands, Delft!! Its to poor to be a Mac!

McDonalds in Westfield, Massachusetts - The worse food ever !!!

Ordered Today around 5:20 pm 8/21/2014 Westfield Ma East Main Street 01085 the Bacon Burgers with extra burger . Got home and the roll was so hard and looked like it was a week old. They SUCK Big time. , the Burger was so sloppy put together I be ashamed to serve it . The Hamburger looked and tasted old. Threw the two burgers out in the garbage !! That is it no more food from Mac Donald's . I was the only one there and it took two people to take may order and they didn't even give me my receipt. SUCK SUCK SUCK SUCK SUCK SUCK
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1 comment
Anonymous
#861084

Recent reports show human meat that of small children found in McDonald's meat. After reading this report I will never eat here again since it was found in 90% of locations

Review
#524438 Review #524438 is a subjective opinion of poster.
Product
Mcdonalds Hamburger
Loss
$8
Preferred solution
Full refund

Sanitary Norms Review

At the McDonald's in Tylertown,MS an employee was observed exiting a bathroom stall & not washing her hands. Then she restocked the napkins in the dining area & cleaning dirty tables. She immediately went to the fry station. I will NEVER return
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Review
#524291 Review #524291 is a subjective opinion of poster.

Mcdonalds - Manager Review from Chicago, Illinois

I wrote you a while back about a remote control that a employee took that my special need son left at one of your restaurant and later found out by the manager that it was thrown in the trash so she tried to call my tv service to get them to replaced the remote but they would not take her stayement because she was not on my account,so she called me and told me they say for me to call them and I did so they went ahead and replaced the remote,but to make a long story short she the manager lied to me and my family about sending us some coupons for some free meals in which I never received but in my opinion I think the manager is just as worst than the employee,the employee lied about the remote and the manager lied about the coupons,but thanks anyway we will never patronize that mcdonald again I mean never.Liz Henderson 986 Whitehaven park circle s. Memphis,Tenn.38116 901-289-8034
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1 comment
Anonymous
#859713

Instead of blaming them for your son forgetting the remote why not blame him, and if he is too young or disabled to remember himself why not blame yourself? You should be lucky they replaced the remote when it was your fault it got lost in the first place.

You are not entitled to free meals. Why not get a job, get off food stamps and earn your meals instead of begging for free food you are not entitled to. Why should you get free food for your mistake? It is bad enough they gave a free remote.

They throw things left behind in the trash, don't blame them because you were careless. In other words grow up. I bet the reason your special needs son has special needs is because you were drinking and using drugs while pregnant with him.

That would also explain your terrible spelling, grammar and the fact that you feel you are entitled to a free meal for your carelessness. You are still using now.

Review
#524191 Review #524191 is a subjective opinion of poster.
Service
Mcdonalds Manager

Mcdonalds - Manager Review

First, do the new employees get any training what so ever? If they do, they need more than just one day of training and they should be trained by an experienced manager. Second, do the fryers ever get cleaned and oil changed on a regular daily basis? Because the fries don't taste good at all. If the fries don't taste good, this makes me question how dirty the kitchen and whole store. In my opinion, the owners of the franchises or CEO's should reevaluate all the stores or do a undercover boss show to find out what goes on in their businesses in order to correct the problems that are damaging the business.
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1 comment
Anonymous
#858928

Are you aware that any business that handles any kind of food is routinely inspected by a health inspector and if they don't make a certain score, they are given a deadline to correct the problem? Also nobody knows what goes on the the plants where all the different foods/products that any restaurant sells.

You can bet your bottom dollar that everything shipped to McDonalds isn't handled the way you would want it to be. Do you honestly think a reality TV show like Undercover Boss is real?

Review
#523630 Review #523630 is a subjective opinion of poster.
Service
Mcdonalds Manager

Mcdonalds - Manager Review

First off we don't eat here often...so I don't know pricing off hand. Ordered a happy meal and a big mac meal.upon looking the the reciept I saw I was charged for each item. I asked why and was told must be a new employee that did it. Asked what tje price difference was and got told only about 5 cents. I gt home and called a manager to ask her only to be offered a refund if I return to the store. Terrible service if they couldn't fix the error while I was still at the store....never stopping again at this place!
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Review
#523508 Review #523508 is a subjective opinion of poster.
Service
Mcdonalds Manager

Cold Food Review

Our mcDonalds is 1/2 mile from our home and, no matter what time of day, the nuggets and fries are always cold and rubbery by the time we get home! We go straight home! Our mcdonalds is in white hall wv. They also often forget to put requested condiments in the bag.
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Review
#523504 Review #523504 is a subjective opinion of poster.

McDonalds in Columbia, South Carolina - Horrific employee training by terrible shift managers

I watched as the girl took my order then picked up the broom & dustpan and started sweeping around the front counter area. After 3 minutes or so the fires were ready and she put the broom & dustpan to the side and went to the fry station were she then picked up the fry box from the inside and continued to put fries in the boxes. As I watched my mind said NO. When she handed me my order (2-McDoubles & 2 small fries)....I said "sweetie I need to see the manager". She said" what's wrong?" I then went on to tell her that she was wrong to seep then without washing her hands handle food. she never went to get the manager but another employee heard the discussion and the manager came to the counter asking what happened. I then told her and she made the comment that it's a result of bad home training. I said "not only bad home training but you're standing here while she's still scooping up fries and handling the food." Sound like everyone needs training. I got my money back and have not been back to that McDonald's location since. It' only a 5 minute walk from my residence but I will drive to 2 other locations where the customer service is at least 50% better. McDonald's is not the way it use to be say back in the 80's & 90's. The employees act like we owe them something. What happened to great customer service & good hygiene around food?
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2 comments
Anonymous
#858679

Before you go around calling someone old enough to work a "girl" aka a child, learn how to spell. It is spelled fries not fires, it is spelled sweep, not "seep".

I would think that if you were alive in the 80's and 90's you would know how to spell "sweep" and "fries".

Eight year olds know hot to spell those simple words. Before you refer to anyone as a child learn how to spell.

Anonymous
#858669

Did she actually touch the fries, or did she just touch the container and the scoop that she used to put the fries into the container. I'm sure the sandwiches were wrapped previously.

Good heavens!

back in the day people didn't wear gloves when they actually touched the food, and we never heard of people becoming ill or even dying from that.

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Review
#523340 Review #523340 is a subjective opinion of poster.
Tags
  • badly trained employees
  • terrible shift managers