Filter by rating
filters
State:
Show
City:
Show
Product:
Show
2 comments
I guess the McDonald's at Military and Summit has gotten too big and fancy for the little people since undergoing its recent renovation. I wonder when they will start taking reservations and serving caviar. Today I was asked to leave because I didn't order...
View full review
bbixler
#604253

Sounds to me anonymous like you have drunk some McDonald's Kool-Aid. By defiant, I meant I was going to order on my own time, not the manager's. But when the sheriff was calle...

Author
Review #381836 is a subjective opinion of poster.
1 comment
Went through drive through at 6:30am. Saw the girl putting on the lid. Look back at mme. Adjust the lid. Then place it in the bag. To my understanding it looked like a hassle for her; but hey if it gets in the bag than im on my way and outa her hair. When i got to work...
View full review
Anonymous
#605919

Hahahahaha that's hilarious!!

Author
Review #381594 is a subjective opinion of poster.
0 comments

Mcdonalds in Kaiserslautern, Rheinland-Pfalz - Ordered the Steakhouse classic combo for 7Euro, it was utter trash and the manager refused to refund my money

Do not spend your hard earned money on this garbage. The Steakhouse Classic shouldn't even qualify as a hamburger. McDonalds should be ashamed of this overpriced product. Never again will I eat at McDonalds. They continue to charge more money while giving you less and less. On top of that, they will not admit to the low quality of their product and provide a refund when asked. Here's the deal: It was late and I needed something to eat before I took care of some work I had to do. I hadn't eaten dinner, so I needed something satisfying. I ordered the Steakhouse Classic through the drive through, but realized the eating area was still open. Instead of eating in my car I decided to pull around park and go eat inside. I sat down ate some fries, and realized they were pretty bland and not fresh. I switched to the burger so it would still be warm when I ate it. I looked at the burger and noticed the "burger" patties were extremely thin. I was hungry and decided to give it a chance. One bit...hmm, can't really taste the burger. Second ***, I can see bacon, but haven't gotten to it yet. Third ***, I realize that I can barely taste the actual meat. The "burger" tastes like sauce, warm vegetables and bread. Disgusting. Also, I knew it wouldn't fill me up and would probably make me feel gassy and gross. I stopped right there and decided that this trash was not worth the 7 Euro I had just paid. I immediately bagged up what was left and stood in line to ask for a refund. The manager looked at the receipt and said it had been 20 minutes since I purchased the burger. So, it's not her fault that it's cold. Which was not my complaint. My complaint was that the burger was simply not enough to eat. I told her, the patties are paper thin - it doesn't even qualify as a burger. I asked for her district manager or regional manager's number, because I would be getting my refund one way or another. She seemed unconcerned. I was pissed. I was hungry and had just lost 7 Euros that I could have used to buy real food. No, she is not holding my money for this garbage. As I walked out upset, I realized I had another option. I decided to go through the drive through and ask again. When I pulled through she still refused to provide a refund. She wanted to give me another one of these sad excuses for a burger. The other agent working the line asked me to pull forward. I said no, because I knew they would just refuse my refund again. I sat in my car holding up the line until the customer behind me complained. Sorry whoever you are. But it worked. It took 15 minutes of my time, but they finally gave me my money back so I could go by something that would actually fill me up. I can't believe how bad McDonalds has gotten. I understand that fastfood isn't expected to be a gourmet meal. But what they are selling should be classified as thievery. There couldn't have been any more than 5oz. of meat, which probably cost them less than $.25. And they expect 7Euro of my hard earned money for this garbage, then want to give me a hard time when I ask for a refund. Never again McDonalds. You have lost a customer for life because of shoddy service and a terrible product.
View full review
Author
Location
Kaiserslautern, Rheinland-Pfalz
Loss
$7
Review #381575 is a subjective opinion of poster.
1 comment
I went to order thru drive thru.and ths woman took forever to take my order. I was like "hello" and she rudely answered. Wait a minute. So I drove up to the window.and just in general had a bad attitude. Personally work in customer service. And trust for a fact, that...
View full review
Anonymous
#603705

I'm always amazed at the number of people that complain about businesses, basically implying that they are experts, because they are or have been in "customer service" or "man...

Author
Review #381550 is a subjective opinion of poster.
3 comments
Today every fast food joint has shrunken the size of their "famous" burgers, McDonald's BIG MAC should now be titled as the MINI wanna be big mac, the WHOPPER has been THINNED down to 1/2 the size of the bottom piece of the bun, all i taste is BREAD & TOPPINGS:...
View full review
Anonymous
#603637

Just don't eat there. Make a burger at home, or pack a lunch.

Author
Loss
$100
Review #381281 is a subjective opinion of poster.
0 comments

Mcdonalds - Poor Employee attitude

I was waiting in the drive thru and they decided to make me wait while taking somebody from the other lane. I was getting mad because I was waiting before he even pulled up. After I got to the window both drive thru employees were very rude not one word was said to me all I got was nasty looks. I work in customer service and know for a fact that is not the way to treat a customer. I called but, nobody answered the phone. I would think that if you are hire people they should not be rude ti anybody.
View full review
Author
Review #380717 is a subjective opinion of poster.
1 comment

Mcdonalds in Fort Smith, Arkansas - Customer Service

My Name is Natosha Willcutt , My boyfriend Timothy Sellers, and I went through the drive thru. Everything was fine untill we got to the second window to recieve our food. So, we pull up to the second window and the lady basically threw our food at us and slammed the window closed. We had to honk the horn on my car just to get her to open the window again. My boyfriend said to her" Well that was kind of rude, Can we get some condiments?" She did not reply she just gave us the condiments again very rudly. So then he proceeded to try to ask another question and she slams the window in his face and goes about her business. So he honked the horn once more. He asked her if she had a manager he could speak to because she was very rude and she proceeded to argue with my boyfriend that she did not think she was rude and eventually slammed the window after rolling her eyes. so the manager came to the window and gave us the store number and told us that his managers name was Donna.The store number is 646-7006 and it is located in Fort Smith Arkansas. Thank you
View full review
Author
Location
Fort Smith, Arkansas
Loss
$11
Review #380583 is a subjective opinion of poster.
12 comments
I was floored when I was charged $0.30 for mayo on my burger! (it showed as chicken sauce on my bill) I called head office and they said independent franchises can charge what they want. Its a condiment not anything special. Are they going to start charging for ketchup...
View full review
Anonymous
#1335553

I got a fish sandwich and told them I wanted mayo instead of tartar sauce on it and I got charged 18 cents! I mean, mayonnaise is not more expensive than tartar sauce so why a...

Author
Review #380026 is a subjective opinion of poster.
2 comments
I am a regular member of McDonald @ lokhandwala complex n fun republic branch-its always delivery n to my horror i found out yesterday while placing my order that the bill McDonald give which is updated in their system in the call centre my name is as susan bhikari roy...
View full review
Anonymous
#600482

What the f-uck did I just read? Hey Idian woman, learn English.

Author
Loss
$292
Review #378890 is a subjective opinion of poster.
1 comment
In my neighborhood the district managers are specifically redesigning buildings to only allow certain groups of people. Someone really should file a lawsuit. Since when does McDonald's belong to other private businesses like universities or racial/ethnic groups? I...
View full review
Anonymous
#1131220

Dot buy their food any more. They dont need your money apparently

Author
Location
Moorhead, Minnesota
Review #378850 is a subjective opinion of poster.