McDonalds Reviews and Complaints
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McDonalds in Columbia, South Carolina - Horrific employee training by terrible shift managers
I watched as the girl took my order then picked up the broom & dustpan and started sweeping around the front counter area. After 3 minutes or so the fires were ready and she put the broom & dustpan to the side and went to the fry station were she then picked up the fry box from the inside and continued to put fries in the boxes. As I watched my mind said NO. When she handed me my order (2-McDoubles & 2 small fries)....I said "sweetie I need to see the manager". She said" what's wrong?" I then went on to tell her that she was wrong to seep then without washing her hands handle food. she never went to get the manager but another employee heard the discussion and the manager came to the counter asking what happened. I then told her and she made the comment that it's a result of bad home training. I said "not only bad home training but you're standing here while she's still scooping up fries and handling the food." Sound like everyone needs training. I got my money back and have not been back to that McDonald's location since. It' only a 5 minute walk from my residence but I will drive to 2 other locations where the customer service is at least 50% better. McDonald's is not the way it use to be say back in the 80's & 90's. The employees act like we owe them something. What happened to great customer service & good hygiene around food?
McDonalds in Bethel, Ohio - Did not get what I paid for
Went to McDonalds in bethel ohio, ordered a veggie wrap no meat, when I got to work 1 hr away I went to eat my lunch it was a very thin wrap with hardly anything in it didn't have anything else to eat so I ate it. I called the McDonalds back asked for the manager she said they rang it up wrong that was why it was not stuffed she also said the owners were in that day and said they were not allowed to refund nor replace food without getting the food back. So I called corporate who took info and passed it on to a owners group, then a local area manager called me back played phone tag for awhile, then they said it was mcdonalds policy to not refund without the food, said would send me a coupon, I guess I was suppose to totally starve at work instead of partly. Meanwhile I probably wasted an hour of my time trying to get this corrected. Will never go to another McDonalds again. Obviously my time is not valuable to them only to me..
McDonalds in Springfield, Missouri - Bad food small portions and bad service
I went to mcdonalds tonight and they were very rude they didnt give me the sandwiches i paid for they only gave me meat on my sandwiches they were not what i asked for the sandwiches had been smashed and i didnt eat any of it the fries were cold and soggy and old. The drinks werent mixed right they tasted old and like it had mold in it and the iced coffee i got was old coffee. Im a coffee drinker and can tell the differance. It was the worst experiance there was no food safety and they touched my food with dirty hands. I will never go back to that mcdonalds i paid for a deluxe sandwich and they gave me meat and bread. The mcdonalds on battlefield and 65 in springfield will never get my service again they screwed me over on 3 sandwiches 3 medium fries and 3 mediam drinks and an iced coffee. I will drive an extra 15 minutes to get to a better mcdonalds. I hope the mcdonalds gets closed nobody deserves that service ans that terrible unsanitary food.
mcdonalds almost ALWAYS has bad service these days...what is wrong with the freaks that work there? I went to the mcdonalds on 12201 e colonial drive near woodbury rd and alafaya colonial...everytime I go there the service is bad... I ordered like two things...the...
Mcdonalds - Garlic Paste Review
I am a loyal customer to Macdonald. today one of your staff. her name is edyline in Abu Dhabi airport branch terminal-1. she delivered a bad service to me, and lied when I asked her for garlic paste. I took two meals one for me and one for my friend she said I cant give you two garlic paste. she was very rude. suddenly another staff interfered to serve me properly. I have never expected such a behavior from my favorite restaurant. honestly, I dont want other customers to be treated the same way Edyline treated me today.
McDonalds - Horrible experience
I am writing to complain about the unacceptable treatment that I received in your restaurant today ... After a long duty in hospital i went to Jabriya branch in Kuwait to bring food for my sons at 00:45 AM .. I went directly by my car to Car service row ... Then the man came to me and i ordered 1 big tasty meal (medium) with orange juice as a drink 1 chicken deluxe sandwitch. i gave him 10 KD and waited fir change .. he came back after a while giving me change for 5 KD .. i told him i gave you ten not five ... he said ok ok .. sorry Then when i came home i didn't find the big tasty sandwitch ... i called them back and the lady in charge said i will investigate and i will call you back ... after a few minutes she called me and said tomorrow we will give you ... i told her this is for my sons ... how can i give one of them and told the other tomorrow .. it is not my fault at all miss .. then she said i will call you back ... then she called again saying carelessly i can't do anything for you ... She was nervous like it is my fault .. I never face this situation before in any fast food restaurants or with my sons who are Mcdonalds addicts ... but it is time for them to change their minds .. We felt the whole ambiance was very unprofessional with no traditional care and attention. very disappointing indeed. Thank you for taking time to read this. I hope you pass it onto your employees, so that they know what a bad impression they have made. I trust that you will seriously consider our complaint and give us a reasonable explanation.
McDonalds - Review from Lindenhurst, New York
Myself and my fiancé went to mcdonalds for the first time since the last time our order had a mishap about 6 months ago. This was The location in lindenhurst/west babylon. Not only did we receive the wrong order but it was packaged incorrectly. I apologize because I usually am not the type to complain but it was 100% wrong. The employees honestly had 100% respect and proper manors. My order was incorrect and this is a constant problem. I apologize for my review usually it is positive but there is no way I can say much positive about this visit. Thank you.
I recently went to the McDonald's by Kings Island on August 6 at 17:39... We just came from Kings Island and yes NY daughter just had her bikini top on. But the manager was a *** *** about it .. The person taking our order was very rude and then had to stand there for...
Mcdonalds Chicken Nuggets
McDonalds in Aurora, Nebraska - This is a restroom?
Vomit on the floor. One stall. Corroded sink faucet that would not turn off. The manager, before going in to clean up after my outraged complaint, said that "no one had told him" that there was anything wrong with the restroom. But a manager should know his restaurant to the last corner. I also blame McDonald's-- a faulty sink faucet does not get that way over night. Where are the company inspectors? And who is training them? And who is training this staff? And where is Aurora's health department? In this day and age, cleanliness is ABSOLUTELY FIRST. Never again, McDonald's!
McDonalds in Roselle, Illinois - They always screw up
About two thirds of the time the McDonald in Roselle Illinois screws p my order. When I ask for a plain Cheeseburger, that DOESN'T I want a hamburger. and an egg and cheese biscuit does NOT mean i want an egg McMuffin. on the other hand, they almost always get it right when i eat in the restaurant. This makes me angry that they put the "rookies" on the drive through on their first day.Also, This morning, Tuesday i arrived at 10:30 and they said that breakfast ended thirty seconds ago... Who was the dumb-tard at the loudspeaker? Try Harder. Please. D:(
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