Vanessa G Ioo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ventura, California

Horrible customer service!! Ventura #3425

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review Apr 09, 2023

I had to deal with your cashier manager Sidel which is the name on the receipt. Restaurant number 3425 time of the order 3:26 AM order 55.

My complaint is the cashier explained to me that the ice cream machine was not working so she refunded me but I asked her to add two cokes for some reason or another that extremely bothered her! She charged me for three large fries two big Macs one sweet tea one Diet Coke and one medium Coke and I only received two drinks! At this moment she was very frustrated for I dont know what reason! She denied me my third drink and I had to wait in line and hold the line for 20 minutes for her to give me my third drink which she did not ever give me!

She also made the rest of her staff believe that she gave me a third drink and they would also not give me my third drink, there is no way in *** that I would wait 20 minutes in line if I didnt think there was a reason for it! This staff member has a horrible attitude and makes your company look very bad!! The fact that she made myself and other customers wait in line for 20 minutes for $1.69 drink is besides me!

If you do not contact me about this issue I will definitely be calling back you will hear for me again! I had other customers yelling and cursing at me because I was holding up the line because she wouldnt give me my third drink!

View full review
Loss:
$2
Pros:
  • Staff is great before 10pm
Cons:
  • Staff sucks after 10pm

Preferred solution: Full refund

User's recommendation: Don’t go here after 10! I know it’s the only McDonald’s open but holy *** The staff is horrid after 10

Tambi Twe

The manger got smart he was really rude

Came to get my food he got so smart in then he was rude to his crew I dont respect that need new manager now
View full review

Preferred solution: Them to have better management

User's recommendation: Don’t go they are rude

Clent Lwg
map-marker Lavigne, Ontario

Food was nasty and horrible

Well I went to McDonald's yesterday waiting in the drive through window for about 15 minutes the food was nasty they just poured so much ketchup on the hamburger it was awful the food was cold I was very upset Can you help me out and get me something else because it was bad
View full review

Preferred solution: I want all the same meals back that's all I want I don't want no money I just want

Rambunctious M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Quality check

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review May 06, 2023
This particular me Donalds I frequent often I had bad experience with the employee at the drive thru. He was in a bad mood, kept me waiting and waiting until I asked for the manager, manager then said to pull forward, only, to come to the window with the employee with the bad attitude. End the end, I asked for ketchup he threw the ketchup in the bag unorthodox. I then left. To boot, the food was ice cold. I wasnt given a receipt.
View full review

User's recommendation: Discipline them

Adam S Kxo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I have had numerous bad experiences with this store and it is the closest one to my house.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
McDonalds - I have had numerous bad experiences with this store and it is the closest one to my...
To get a refund on points from store which did not have their machine working and a refund on the money i spent on extra addons. I have yet to get a call back
View full review
Loss:
$2
Pros:
  • Quick fast and delicious
Cons:
  • Ice cream and frappe machines always down

Preferred solution: Full refund

David M. S.

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stanwood, Washington

Medical

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
McDonalds - Medical
Updated by user Mar 26, 2023

The fact that the company of McDonalds could give 2 sh!ts about their customers makes me not want to buy from them ever again, and I encourage my peers NOT to go to McDonalds for this exact reason

Original review Feb 24, 2023
I have made a $22 purchase for 3 sandwiches, one of which my fiancé is puking her guts out to in the bathroom right now. The employees always have an attitude when I make an order, starting with yesterday when I was asked by an employee who to no surprise was mentally a teenage girl.

I'm sure everyone likes to be greeted when you walk into a place that is supposed to make you smile and the employee starts the greeting with "what do you want?" instead of "hi, how can I help you?" I understand that working in a kitchen is stressful. I've been there and done that, HOWEVER that's no excuse to hand me food that has been wiped with some retards' *** If you continue to treat your customers this way, it will have its drawbacks. To my understanding, this message may be looked over and not read fully. Please know that I love McDonald's!

(Just not this one) they never have icecream either it seems, even under full hours of the day, and the Stanwood Washington location employees act like they're "too cool" to give a fuq about quality control. The last burger we ate tasted better coming up then it did on the way down.
View full review
Loss:
$22
Pros:
  • Usually always nice
Cons:
  • This particular one is off the walls negitive

Preferred solution: Apology

User's recommendation: (If i has a megaphone if i could) STAY AWAY FROM STANWOODS MCDONALDS UNLESS YOU WANT TO GET SICK!!!!

Bryan S Azv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ridgecrest, California

Paper still on burger I *** choked on it

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
McDonalds - Paper still on burger I *** choked on it
McDonalds - Paper still on burger I *** choked on it - Image 2
Took bite whole piece of burger not pulled off meat and I choked on it my brother had to help me spit it out
View full review
Loss:
$15
Cons:
  • Alot

Preferred solution: Full refund

User's recommendation: Check your food they’re idiots

Taylor M Jlc
map-marker Midland, Texas

Allergy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
McDonalds - Allergy
McDonalds - Allergy - Image 2
NI have a child whos allergic to mayo. I ordered a Mcchicken no mayo no lettuce add ketchup and cheese. They gave me Sandwhiches with mayo all over them! What am I supposed to do with that?? Your store is not accommodating and I am not driving 20min back out of my way to get it corrected! This is absolutely unacceptable! What would have happened if I had not checked his food!?!?
View full review
2 comments
Guest

Pat yourself on the back ; at least you checked the food before consuming. The fool posting above yours did not and had a problem.

One thing I've found effective has been to boycott McDonald's for decades. I remember clearly 1961 ; one of the ladies in our apartment complex tried out the new McDonald's, first one in town.

As we all waited in suspense, she returned announcing "that was the worst lunch I've ever had". Seems there's been little if any improvement since...

Guest
reply icon Replying to comment of Guest-2300587

Oh yeah the boycotts have clearly helped lol

View more comments (1)
Andrew G Ejk
map-marker Denver, Colorado

Rude employee

I ordered a value meal here at the McDonald's in Cheyenne Wyoming next to the flying j interstate 25 the lady gave me the value meal and I went to get some ketchup and there was no ketchup available or so at my recommendation is if you come to the store and do it at a different timeleast I said you gave me a value meal but no ketchup and she goes she says to me get the *** out of my store you're banned from the store she was very rude and this is the McDonald's again Cheyenne Wyoming flying j the time is 8:00 local I don't know I didn't get her name though I said I just wanted some ketchup because I don't like your get the *** out of my store she says

View full review
Karen T Uuy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Essex, Maryland

Disgusted with service and quality

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

SEverything applies to drive thru and ordering inside. If its not finding that they have your order wrong, the frappe machine being broken for 3 weeks, not hot french fries or good tasting fries, to stale buns, sloppily put together burgers/chicken, waiting 15 minutes for a hamburger and fries in the pickup area that they ask you to pull into and finally getting pissed and going in to get a refund, to having the lady handing my bag of food out the window and she doesnt pay attention to whether or not I have the bag securely and it drops onto the drive thru pavement and being told shes sorry and will have another order sent out, then they send someone out to get your receipt and ask for the bag I picked up off the ground back (which I said you have to be kidding me and I told him to tell the person on the inside I threw it to the birds as I wasnt giving it back), when they bring the new food out and I get home both chicken sandwiches were completed wrong and they had my receipt so I could not go back! This is the McDonalds on Back River Neck Road 21221 just while I had this happen two other vehicles had people go back inside because their orders were not correct.

View full review

User's recommendation: Check your bag and check your sandwiches closely before you leave.

Anonymous
map-marker Rochester, New York

Very rude employee

He was clearly having a really bad day and was extremely rude and was not taking my coupon. Said he didnt deal with that!
View full review
Sherry C Qdt
map-marker Goldsboro, North Carolina

Charged twice

I was charged twice in the mobile app called the store the manager said there was nothing she could do about it
View full review
Loss:
$32

Preferred solution: Full refund

Anonymous
map-marker Frederick, Maryland

Found a hair in my food.

Called corporate and the store location haven't heard anything back. Poor customer service and management
View full review

User's recommendation: Not to eat there

Joe H Lxa
map-marker Bloomington, Indiana

Would like to speak to someone

I called to speak with a manager about a messed up order and he threw the phone down and I could hear him on the phone calling me names and telling his staff he hated his customers I don't think a manager should be saying or doing any of this and I would like my money back.
View full review
Loss:
$15
Pros:
  • Usually fast and affordable
Cons:
  • Long lines ice cream machines always broken rude employees

Preferred solution: Full refund

User's recommendation: I will not go to the south side McDonald's till he is not a manager.

Tremell Vdg
map-marker Porto Alegre, Rio Grande Do Sul

Because I was waiting for almost 30 mnts and rideshare order and the workers no take the order and they was inside of the building talking standing but they don’t wanna toke any order!! Is so bad

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This location from paradise and twin and Las Vegas is so disrespect holding the line, and I was for 30 mints she talks me one mint l was waiting and waiting and the end she said they can't take orders, and they don't even close the drive through a lot of cars was waiting n line Behan me is so bad
View full review

Preferred solution: Working and better services and found the way to be more eficiente

  • 1
  • ...
  • 361
  • 362
  • 363
  • 364
  • 365
  • ...
  • 989