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I’m writing to inform you that I had a negative experience at your location. I feel it is important that you be aware of the behavior of your employees. On Friday April 26,around 8.00 m, my cousin and I visited the McDonald restaurant at 27570 Chagrin Blvd Woodmere OH...
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3 comments
Anonymous
#700794

no no I had a horrible moment too, with the service at mcdonalds in my town, its something about the employees up there, they feel, every customer is not worth their time?

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Review
#404517 Review #404517 is a subjective opinion of poster.
Service
Mcdonalds Manager
Today one of my family members ordered some Mcdonalds meals.We have ordered from Kempston Mc Donalds many times and had complaints afterwards. Most complaints from one or two out of five meals missing. Today my family member came home only realising they did not give...
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Review
#404271 Review #404271 is a subjective opinion of poster.
Tags
  • Member of Parliament
  • McDonald's
The male manager at this store is the most disrespectful human manager I have ever seen. Me and my 2 young children were there today sitting eating lunch. The manager started screaming at the employee up front. He didn't care who heard him, nor how he was making...
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1 comment
Anonymous
#643592

And I think you should mind your own business little trouble maker! :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin

Review
#404174 Review #404174 is a subjective opinion of poster.
Service
Mcdonalds Manager
We purchased a Happy meal,#2,.everything came but the sandwich for #3,3 people recieved there meals ahead of us. My Husband said he was leaving. I went up to the counter and told the young man My husband just left he said the sandwich was almost ready 3 more people...
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4 comments
Anonymous
#643215

I have a Grandson too and I don't understand why he has to have McD's but we get it for him grudgingly. And we have never had a good experience, we ask for no salt on the fries which means they have to fry a fresh batch and not salt them until after they fill the order.

We ask for one bbq dipping sauce for the nuggets and they only give him ketchup which he does not want. On the up side I rarely have to pay for it since they always mess it up and keep me waiting and waiting...and you are right the drive thru is much more important than the customers that go inside.

But then the drive thru customers are getting sent home with cold fries or missing food and have to make a return visit. Those of us inside can take the time to check the bag because we don't have a line of cars waiting behind us.

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#403900 Review #403900 is a subjective opinion of poster.
Product
Mcdonalds Sandwich

Very slow and rude | McDonalds review from Nevada, Iowa

I went to the drive thru window to buy my lunch. It took ten minutes to place my order, and then it took them another seven minutes to bag my order. It was a simple order. It should not have taken so long. When the young employee gave me my food, I asked her what had taken so long. She snapped at me and yelled "we are busy." This happened between 2:15 and 2:32 PM on Thursday April 25th, 2013 at the Nevada, IA Mcdonalds. I think her behavior was rude, and I think their service time was far too long.
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3 comments
Anonymous
#642395

You don't have any idea how busy they were inside the store. For all you know they could have had a bus full of people inside.

It does happen at fast food places, in some instances the bus has to park someplace else and the riders walk to the restaurant. Also there are instances where a bus full of people are on a time schedule and the bus calls ahead and places the order and gives the ETA that they will pick it up. When something like that happens the people working are rushing to get that large order ready for pick up at a specific time. The reason your order could have taken so long could be because they had to wait for your fries or soemthing like that.

Anyway I wouldn't have asked the employee what took so long.

I would have assumed they were busy, no matter the time of day it was. I have worked in fast food and know what types of different things can cause a rush.

Anonymous
#642344

I'm sure it's not the "biggest" thing he has to complain about in his entire life, but this site was made for consumers to complain and he is a complaining consumer. It's not made for people to complain ONLY about the biggest things in life...that's for your psychologist.

Anonymous
#652602

hahahahahahahaha

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#403567 Review #403567 is a subjective opinion of poster.
Loss
$7
Tags
  • McDonald's
As you probably know, or will know, the McDonalds location on 120th is undergoing some construction. This is both inside and outside the restaurant. The drive-thru is still open, but you have to pull up to the first window and tell the cashier what you want. There is...
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1 comment
Anonymous
#642215

Check your orders before leaving the site and if they aren't right they will correct it. Anybody should know that.

However, you wanted a special order-----a double burger with no cheese. If you want things your way, go to their competitor, who advertises that.

Review
#403500 Review #403500 is a subjective opinion of poster.
Product
Mcdonalds Hamburger
Tags
  • McDonald's

Once again the worst service ever | McDonalds review from Tampa, Florida

St. Petersburg, Florida: 38th Ave and 4th Street North. Once again, I am amazed at how this particular location continues to be the worst service / lousy cust service. Last night I placed a simple order at the drive thru with one car ahead of me and one car behind. It took them 34 minutes to service the one ahead of me. I couldn't get out to leave because of the cement island. I beeped my horn to get out and go somewhere else but couldn't. By the time I got to the window, they asked me what I ordered again and also said they called the police on me for beeping my horn. The police arrived and said I has a right to be a disgruntled customer but not to beep. This happened AFTER I refused their food for complete incompetence by a teller named Stephy. Even after they renovated this location under new management, this is by far the worst staffed location. The McDonalds north of that on 83rd and 4th is always accommodating and friendly but what a night and day comparison. Avoid 38th and 4th like the plague if ever you want fast food...well fast. 34 minutes to service one car, really?
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2 comments
Anonymous
#721100

I would have googled their number and called them. Like WTF.

Any other time they ask you to pull to the side so they can help the people behind. Naaaa after the 20min mark I would have got out of my car and told the car behind me that I'm going to ask the car in front to let me out so they don't pull up.

Anonymous
#641657

You poor little thing! Life is rough isnt it? :sigh :sigh :sigh :cry :cry :cry :grin :grin :grin :grin

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Review
#403121 Review #403121 is a subjective opinion of poster.
Loss
$12
Tags
  • Rock music
  • The Police

Horrible Big Mac | McDonalds review from Fort Myers, Florida

I ordered a Big Mac through the drive through. When I opened the packaging. It was cold no lettace, no sauce, and smelled like dead flesh. I was so hungry, I actually took a bit and swallowed it before I realized what I was eating. I was sick for a week. Please help me. This is a huge company. I realize kids work there, but there needs to be more training. People can get really sick. I was in the hospital for three days. That is three days I missed work. They think it's a game, but people put this food in there bodys.
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1 comment
Anonymous
#640122

Grow up! One *** didn't make you sick.

If you were sick for a week, how come did you only miss three days of work? More than likely you had that really nasty stomach flu that has been going around and talked about on the news. It hits with absolutely no warning. Some people get over it in a day, but some people get hit harder and take awhile to recover.

Furthermore, kids don't have jobs. They are at the least teenagers, some are college age adults, and there are also older adults working in fast food places. Also there is always at least one manager on duty. The teenagers that are working are as a whole quite mature and are working either to help out with expenses at home or saving for college.

I don't believe you were in the hospital for three days because you ate one ***. Let this be a lesson to you, make sure your food is exactly as you want it before leaving the site.

If it isn't they will correct it.

Review
#402258 Review #402258 is a subjective opinion of poster.
Loss
$30
Tags
  • McDonald's

False advertising; extremely rude service ; | McDonalds review from Lomira, Wisconsin

Received sharing coupons expired but told could b used at any kilian owned stor. Went to use got told " can't take these" thn mployee sed. "Not my fault this lady got coupons thn told me" ur *** me off ruining DT tymes. Talk to mgr went to nextwindow threw away coupon left. On 4-18-13 got new "share" coupons same DT same twn agin orded got told don't hav product yet can't take coupon. WTF?? Went to burgr king thy dint dis me or *** up my order or *** me off. Wat kind of professionalism/business is lomira running????
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Review
#401601 Review #401601 is a subjective opinion of poster.
Product
Mcdonalds Coupon
Today I had a decent sized order of 4 McChickens and 4 Cheeseburgers. Of those, 4 were special (plain with only cheese and ketchup). I was in the drive thru and I had to wait over 10 minutes to get my food. I was in a hurry, but when I got home I checked my food. They...
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1 comment
Anonymous
#1118946

Waiting 10 minutes in line is not usually the persons fault that takes order. Alot of times there is only one person to take orders for both lanes.

Mistakes happen. But if you saw a line why didnt you go in?

It would of been much faster and you would of been in and out much quicker. Our lobby is empty and the drive thru is packed because people are too lazy

Review
#401599 Review #401599 is a subjective opinion of poster.
Loss
$11