McDonalds Reviews and Complaints
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12
ISSUES RESOLVED
4.1K
TOTAL REVIEWS
$1001.7M
CLAIMED LOSSES
$1.7M
AVG LOSS
350K
PAGE VIEWS
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Cons
- Customer service
- Service
- I did not like the customer service
Pros
- Proximity to my house
- Usually the food
- Most unprofessional
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I went through the drive thru McDonalds I ordered the steak egg and cheese meal with a coke when I pull up to the window she handed me my food and I had to wait about 5 minutes for my coke after that I pulled away from the window but something told me to check my order...
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2 comments
I feel for ya. Every time I go thru I'm missing something.
EVERY Time it's not only a waste of money But my time. And if I can't stop what I'm doing to go back for my missing items, they can't do anything. Why are we the people who keep them in business the ones to lose?
The only reason I even go is for my kids. U would think they'd get their *** together _
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Review
Loss
$5
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McDonalds review in Orlando, Florida: Wheres the Beef,my food?
Why is it that our Mcdonalds here in Port saint john florida can not seem to ever get our order right consistantly,Tonight was the back breaker,i went down to get food for trhe family spent $16.00 and a little change,i got out of my car and went in because every time i go thru the drive thru they give me old soggy nasty fries,but if i go in i get good ones,not soggy cold ones,also i like to make sure i get all my order before i leave as on multipul occasions i have been shorted hamburgers etc or a frie,well i went in and got my order everything looked good till i got home and my gf said Honey come here there is no meat on my hamburger,they gave us two pieces of bun with just cheese on it,then on our large chicken Mcnuggests they shorted us on 3 mcnuggets,had i wanted a smaller size i would not have ordered the large mcnuggets,this has really gotton rediclious with this Mcdonalds its a *** shoot if your gonna get all your food,or if its gonna be fit to eat as my double quarter pounder was cold,and i live 2 miles from mcdonalds,i have lived in this neighborhood 20 years,and i quit eating mcdonalds except for every now and then because it has been so screwed up down there,so this was my first visit in a couple months there,but we figured we would give it a try again as we like the food when its given to us in a etiable manner and its all there,and we get a hamburger pattie on out hamburgers,this is rediclious i was gonna go back down there pitch a hissy fit.but its not worth it
2 comments
Review
Product
Mcdonalds Hamburger
Loss
$17
Tags
McDonalds review in Tallahassee, Florida: Bad food and service
when I went through the drive thru I place my order and I ordered fish bites I asked the girl that gave me my food if there was tartar sauce in my back, and she asked the guy that put the food in the bag if he did, an he told the female attendant yes. Then the girl reassured me that there was tartar sauce in my bag, but when I arrived home my fries were cold, they we're hard like potato chips, and there was no tartar sauce in my bag at all! I called the store and the manager asked if I was close and when I said no he told me he was sorry and nothing else!
4 comments
Review
Loss
$12
McDonalds review in Las Vegas, Nevada: Black female manager. name Dolores.
She works at McDonald's 3815 S.Maryland Pkwy'NV. She weres A blue top uninform. This happen to me on Turs 14,2013 at 6:00 PM At Night She refue to give my second Cup Of big coffee. The i told her that i go a recepe and she its does not matter. Then she said she a child Rapes, she work at night time there at McDonald's all i wanted is that big cup of coffee and her to fire from her job there at McDonald's that it. And she love to rape kids and *** with dogs and ahe don't like spanish people what's so ever. And like girls to *** with she.a.short black female manager name Dolores. And she don't want to her job somebody need to kill her on site at McDonald's that all.
4 comments
Review
Service
Mcdonalds Manager
I ordered a "Egg McMuffin, no cheese please". "Carmen" I think was her name, took my order. In the truck on my way out of town, I opened it and found I had a muffin with sausage. No egg, no Canadian bacon... The clerk was sweet, and was listening, but since this...
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2 comments
You say they're infamous for screwing up yet you go there 2-5 times a week? What's wrong with you?
If a restaurant screws up ONCE I never return bc there are literally hundreds of restaurants to patronize.
If you don't like it, stop giving them business. They don't care bc they know people like you will complain but ALWAYS return.
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Review
Product
Mcdonalds Sandwich
Loss
$2
McDonalds review in West Palm Beach, Florida: Customer
On four different occasions I've gone to McDonald and purchase food for myself and family through the drive thru and always end up with the wrong order or being short of what I ordered. I don't understand what the problem is. whether they're trying to hurry with the order, they're not paying attention or they just don't understand. I find it very frustrating having to drive about 10 minutes away from your house order a meal and get home find out that your order is either short or you someone else's order which does not even worth the money you've paid for. Last night once again at the drive thru. I ordered a 10 piece chicken nugget meal for my mother, I thank God that my mother looked in the bag before I drove away. I found out that we were served just a few french fries in the box which i can easily estimate as 11 fries. I went in McDonald spoke to the manager and explained to her that my mother has not even touch the fries yet, and showed her what was served to us. She apologized, took the box and refill it. My reason for complaining is because it didn't happen once, twice or three times. This is the fourth times. If the trainees or the managers are not doing a good job training or managing the staffs in order to have repeat and satisfy customer, someone higher needs to step up and have a meeting with them so they can do a better job. Thank you for taking the time to read this.
1 comment
Review
Loss
$25
Tags
I was viciously attacked by the store manager when trying to speak with him. He order me out of 'his store,' yelling he would call police. This man is deranged and vicious. His name is Oscar at the Village Cnt shopping cnt las vegas . Workers are very quiet and...
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6 comments
Where the *** do you get the idea he is here illegally with a stolen social security number? You slandered him. He may have been wrong for "yelling" (who knows if it's even true) but slandering is a worse offense.
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Review
Service
Mcdonalds Manager
McDonalds review in North Tonawanda, New York: Not Honoring Prices On Their Menu Board
I went into the McDonalds on Meadow Drive in North Tonawanda. There was a full color ad on the menu board up front with a special if you bought a quater pounder value meal you could get a second quater pounder for 25c. I ordered the meal and than the second sandwich. The cashier told me I had to pay full price for the second sandwich. I pointed out the ad on the MENU BOARD and she said they were not honoring that special. What??? I asked to speak to the manager and she said she was one and gave me attitude. She said she wouldn't honor the special. Aren't they suppose to honor their listed prices? Next time I will go to Burger King right down the block.
Review
Loss
$4
I have been to McDonald's in five countries and fifty states but the one mile from me on Derr road is the slowest in the world and would F-up a soup sandwich... 20 minutes in a five car line and more at the window so they could make me fresh fish bites. what did...
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2 comments
Last July I stopped (2nd consecutive day) for breakfast at 6:15 am. I ordered a breakfast meal with OJ.
I began consuming the OJ while waiting for to-go order. Short story- one employee had put a filthy dispenser part in a clear cup, for cleaning! Another employee served me OJ along with filthy part. A manager or owner asked how he could compensate for this vile incident.
I asked him to make an offer.
He sent me a coupon for a free meal. Emails requesting accountability are answered "your complete satisfaction"....yada yada yada.
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Review
Product
Mcdonalds Sandwich
McDonalds review in Macedon, New York: Terrible Business Practice
I worked for McDonalds for a brief two weeks. I was friendly, positive, and always ready for a new day of work. Some of the managers were kind of nasty to me, nasty in general. Then, apparently I had a small shortage in my cash register after my shift. Usually,this wouldnt have got me on the track for termination. But their new employee policy says that the managers dont even need to warn you when you have a shortage or overage in your till until after 30 days of working there. This is messed up. They should expect new employees to make more mistakes. This is all I will say for now. But it is not a good idea to eat here. Another incident happened,where they lied about their french fry ingredients,saying that they were fried in vegetable oil, when in truth,they are fried in animal fat.But this was not my experience.
Review
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Do you really think when a person orders chicken nuggets that they count the number that goes in the container, and if you do, you really need to get a life. When I order things like that there are times I get more than expected.
There are times when I go the place that I go most often I order 10 along with two sides. When I get home, I divide them evenly with my daughter and she has one side and I have one.
A lot of the time there is more than 10 in the box. It is time to grow up.
If so bad why do you go back? Just because you are too lazy to go in and check your order hwen it comes out why do you blame them.
Blame yourself for being so dumb!!!!!!!!!!!!!!!!!!! :p :p :p