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I'm annoyed that there is not the consistency from one location to another. Most locations do not charge for the dipping sauces. Hartsville, TN & Canton, TX does. Thats ***. Give catsup, salt, pepper, straws, napkins, and such away and charge for sauces?...
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6 comments
Anonymous
#911250

I disagree with most commenters, if you went to any 'normal' restaurant you wouldn't be charged for sauces, it's part of eating at a restaurant. The grocery store comparison is absurd.

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Review
#374908 Review #374908 is a subjective opinion of poster.
Product
Mcdonalds Sandwich
This past Friday i went to your newest McDonald. I live on the west side of Columbus. I went at 9 pm approximately. At that time i had wanted to get a large iced mocha and a large Carmel latte. In my iced mocha i always get to splenda added and i was told i could not...
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3 comments
Anonymous
#601721

By the way, no matter how brand new the McDonalds (why that mattered in your post I do not know), the mocha and latte machine SHUTS down automatically to clean and sanitize itself every so many hours and those drinks are not available. If you have a question, just ask.

Mocha drinks, hot or cold, come with whipped cream - ask for it without.

And it is difficult & time-consuming to put your hand under steaming hot coffee machine to add splenda while others wait behind you - just ask for a packet. Walk inside and watch your drink being made once

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Review
#374809 Review #374809 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Loss
$7

McDonalds in Agoura Hills, California - Mc Donald on Las Virgenes rd in Calabasas

This Mc DOnald needs to be closed down, They have made so many mistakes on my orders and in couple of occasions I had to pull over on the side after picking up my order on drive through lane and go inside the place. After ordering your food on drive through, when you drive up to pay, they ask you again what did you order? and give you a different order. I have complaint to the manager inside the store also and he did not do anything about it, his words to me were: I'm sorry, I will give you free french fries! that was his protectiveness, he could care less about his stores employee's mistakes! the employees are also from the same ethnicity so the manager seems to back them all up. These people should not be employed. They do not deserve paychecks, they are so rude and useless! especially the guy that hands you the order at the end, he spilled to coffee on my car once and just closed his window. Really *** people! and smart as a door ***
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1 comment
Anonymous
#601723

If you go to any drive-thru on a regular basis, you will encounter a mistake or two. It is the nature of FAST food.

Anything prepared & served in 90 seconds or less may suffer in accuracy. It has nothing to do with ethnicity, that is ignorant on your part. A quick meal, a drink, that is easy to check. If you have a large order, go inside.

That helps with accuracy and makes more sense than holding up the drive-thru for those with quick drink orders, etc. People whine all day, that's why it's hard for them to appear to care after awhile

Review
#373911 Review #373911 is a subjective opinion of poster.
Product
Mcdonalds French Fries
Loss
$100
Last night I ordered a 20 piece nuget 3 double cheese burgers and a fish filet. The burgers and fish wear so cold the cheep cheesr didn't melt. My nuggets wear cold and short 2. When I called today the maneger was rude and refused to fix my ordee. I had to go...
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2 comments
Anonymous
#699148

I used to be a manager at this location and to tell you the truth it does no justice to how it could be ran. It is a disgrace for a corporate store and has overt racism screaming from the rooftops. I love the company, but this location needs McDonalds internal affairs- SERIOUSLY!!!!!

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Review
#373628 Review #373628 is a subjective opinion of poster.
Loss
$13

McDonalds in Norwalk, Connecticut - You should be Ashame of yourselfs

I went today to McDonald's on Westport Avenue, in Norwalk CT. I ordered 2 new Grilled Onion Cheddar Burgers that I seen in a commercial. I brought them back to my office to eat them, I took the wrapper off the burger to find 3 strands of so call Grilled onions, Dry as a piece of used leather. Very disappointed with Mc donalds. I will never eat their again. How could you even try to sell a New Burger like this, when it's not edible to the consumer. I even going to the BBB and show them the pictures that I had taken with my I-phone and what junk is being feed to the consumer.
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3 comments
Anonymous
#601725

Yep, give them a chance to make it right. The same as you would want someone to do if you messed up at your job.

These are new burgers as you said and possibly the employee didn't get the right measurement. You act like you spent $20 on steak instead of $2. Wow once I got spoiled milk at my grocery store. Maybe the seal was loose.

I went back and exchanged it. I didn't freak out. "Aaarghh.

I will never buy milk again! Alas!"

Anonymous
#590494

You should have saved the burgers and taken them back to McDonalds after work and asked for the manager instead of posting here. You didnt give McDonalds a chance to make things right.

Anonymous
#590492

The BBB won't do anything about that. A sandwich that you consider bad, isn't what they concern themselves with.

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Review
#373276 Review #373276 is a subjective opinion of poster.
Product
Mcdonalds Burger
Loss
$2
McDonalds - Cheat and not respectful to senior customer
I was over charged for $0.50 for a cheese that I didn't order in my breakfast sandwich. I later on found out they were charging my cup of water for pills and they used cheese to bill their customer. (I was told by friend this airport McDonald's had been...
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4 comments
Anonymous
#1023355

I thought this was a joke at first, but you're actually being serious? What a cheap ***.

Want to save some cheddar?

Don't eat at McDs. It will save you $6+ a day and many $Ks in medical bills.

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Review
#373134 Review #373134 is a subjective opinion of poster.
Loss
$7
Stopped in to get 2 egg mcmuffins for $3.33. This "special" was advertised on BOTH a large window sign AND large menu sign. Clerk and manager refused to sell it to me, as they claim that the "special" had expired the day before (BUT the undated signs were still up,...
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28 comments
Anonymous
#1354757

Check for egg shells also.They are bad for that!

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Review
#373060 Review #373060 is a subjective opinion of poster.
Loss
$3

McDonalds in Mumbai, Maharashtra - Totally unsatisfied delivery

order no. 5742 date 6.1.13 at borivali west mcdonalds. i had ordered 3 mc chicken meal, 1 mc chicken and 2 mc veggie. i must tell u that the fries were very bad they were cold and not at all crisp. i had also asked for putting extra ketchup pouches with the delivery, forget putting extra ketchup the person had just put 4 ketchups in the total order. this is really disgusting. very bad d d d d d d d d d d d d d d d d d d d d d d d d d
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1 comment
Anonymous
#834297

McDonalds suck

Review
#373000 Review #373000 is a subjective opinion of poster.

McDonalds in Cleveland, Ohio - Worker came from break and called me a ***

I had ordered some fries and a Worker came up to front and called me a *** while on the clock in uniform. I never said a word. It is on camera. I didn't cause any problems while ordering. Another employee told her I was talking about her. I have witnesses and I used to work in the restaurant and I trained her. I know you are not allowed to swear at work. Then the security tried to mase me. I tried to defend myself from her but the manager held her back. I never approached her or anyone.
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1 comment
Anonymous
#601732

sounds like you should stay out of that store. There are many others to go to where you didn't previously work. :eek :cry :eek :upset

Review
#372934 Review #372934 is a subjective opinion of poster.
Service
Mcdonalds Manager

Mcdonalds customer discrimination

On 1/3/13 around 8pm the mcdonalds in frackville, PA, refused to take a senior citizen's order for over a half hour. The cashier kept having everyone else cut in front of me ontil I was the only one left. Then she finally took my order giving me dirty looks even though I didn't complain about waiting. Another 15 minutes passed before I got my meal. They had a full staff at the time there was no reason for this. She was just a young *** with no respect. I'm a old ailing man this was horrible.
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2 comments
Anonymous
#728014

McDonald....really! get some respect and you dignity that is on the floor if its still there! hire descent people.

:sigh

Anonymous
#601733

I absolutely cannot believe you would wait for half a hour, nor would anyone care about your age - a customer is a customer. Unless you stood back and acted like you weren't ready to order.

other customers would have asked if you had been waited on & put you ahead of them, they always do. No one cuts ahead without checking with the other customers standing there.

They have camera systems, go there and they will pull the video. It only felt like a long time.

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Review
#372451 Review #372451 is a subjective opinion of poster.