McDonalds
Reviews and Complaints
Unproffesionalism
User's recommendation: Be prepared for them to mess up your order
Wrong order
Preferred solution: Full refund
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Verified Reviewer | London, EnglandGot no food and my reward points were used
User's recommendation: Don’t use Uber eats
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Verified Reviewer | Mobile, AlabamaSomeone needs to contact t me ASAP
- No pros just cons
- Horrible employees
Preferred solution: Full refund, apology, hire staff that gives a crap
User's recommendation: Horrible. Don't waste your money
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Verified Reviewer | Oklahoma City, OklahomaIn regards to a complaint
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Verified Reviewer | Killeen, TexasNot interested
User's recommendation: To many emails
Amanager is altering times for breaks and hours worked. Also 1 break on a 12 to 14 hour shift deplorable. Making a staff member go 8 hours without a single break in there
User's recommendation: My recommendation is to retrain the staff. Give them all a dollar raise to retain employees.. make it impossible for drricka to change times, and educate her on the legal rights of all staff members
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Verified Reviewer | Hartford, ConnecticutThe location I went to was horrible customer service
- Manager is unprofessional
Preferred solution: For you to fix the issue
User's recommendation: I don't
No Response APP ISSUES
- Food deals
- Apps not working correctly
Preferred solution: I want the app fixed otherwise I can’t get points for ordering through the drive-through at the restaurant
Because my local McDonald's won't answer the phone and I have a question
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Verified Reviewer | Inverness, FloridaWrong order
User's recommendation: Check your order before leaving the store
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Verified Reviewer | Sault Sainte Marie, MichiganComplaint
Preferred solution: i want a gift card for $10 for the number 4 meal i wanted for breakfast
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Verified Reviewer | Rialto, CaliforniaRude and never gave me all I purchased
My experience was horrible from the beginning !!with the girl being so rude !and then my order was not all given to me and they kept going back and fourth trying to fix it. I was so frustrated and also felt bad for a girl they had started make run back n fourth inside to outside with myself and all the other cars waiting, The girl looked like she was so stressed out and no one was helping her with anything she had myself that my order was wrong and 2 other cars and 1 car was just honking cause they were so mad.
By the time we got home I still had no big Mack and French fries so I paid 39$ for my family to eat some cold food and my husband didnt even have his meal so we had to cut our burgers in half !!!
When I went back the doors we locked in mid day and no one answer the phone I will never go there again inflation is hard so for a family of 5 to spend 40$ on a meal we r glad but to have it given like trash I feel so against McDonalds right now !!! And they kept my receipts and they gave me a flat soda !!!
- If made right the food is good
- Customer service
Preferred solution: Full refund
User's recommendation: Don’t go to Rialto the baseline and Riverside dr location
Points gone
Never got my money back
Preferred solution: Full refund
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Breakfast was over. YOUR FAULT.
You are NOT ENTITLED TO A GIFT CARD. If you cannot afford to pay for the food visit a soup kitchen.