McDonalds Reviews and Complaints
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11
ISSUES RESOLVED
4.1K
TOTAL REVIEWS
$1001.7M
CLAIMED LOSSES
$1.7M
AVG LOSS
340K
PAGE VIEWS
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Cons
- Customer service
- Service
- I did not like the customer service
Pros
- Proximity to my house
- Usually the food
- Most unprofessional
Latest review first
- Latest review first
- Most helpful reviews first
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McDonalds in Oklahoma City, Oklahoma - RUDE DRIVE THRU WORK AND MANAGER
I WENT THRU THE DRIVE THRU I PAID AND SHE DROP MY MONEY AND STOOD THERE WITH HER ARMS FOLDED THEN SHE SAID YOU NEED SOME MORE MONEY I TOLD HER I PUT IT IN YOUR HAND AND YOU DROPPED IT SHE WAS LIKE WHATEVER.IF YOU WANT YOUR FOOD YOU NEED TO GIVE ME SOM MORE MONEY ARE PICK THE OTHER MONEY OFF THE GROUND. SO I ASKED FOR THE MANAGER AND SHE CAME AND STARTED TALKING TO THE WORKER IN SPANISH THAN SHE SAID WELL YOU NEED TO PICK THE MONEY UP. IT PISSED ME OFF CAUSED THEY BOTH SPEAK ENGLISH WHY WOULD YOU COME AND START TALK ING IN SPANISH THIS WAS ANT THE ONE ON BISSONNETT AND THE BELT WAY IN HOUSTON, TX
Review
Service
Mcdonalds Manager
Loss
$5
McDonalds In Cypress,Ca. Store #10748
This is the second complaint with this McDonalds which I went to the Corp. Office the first time. Now the coffee (hot) large caramel mocha tastes like hot burnt watered down coffee, no taste of the mocha or cream! The hot oat meal apples @ cinnamon, and I odered 2 did not have the nuts included in both! The SERVICE is really bad. When are they going to improve this??????? Please take note that there is a Starbucks right in the same shopping center which we will be doing business with. Corp. office get with it, stop, listen, look, act, taste, research this complaint. Respectfully Submitted, S.M.
2 comments
Review
McDonalds in Lapeer, Michigan - Mess up my order and I went back for them to call me a liar.
I went through the drive thru at my McDonald at 45 East Golf Road Arlington Hts, IL 60005 I had to go back because they gave me my drinks wrong when I ask for one coke and two dr. Peppers and they gave me all diet didn't put my sauce for my two orders of nuggets that I haves ask for. I call and they told to go back I did. Once I got their the manager Eduardo told I had to bring the drinks because I could be lying to him. I told I had no need to lie, another employee came strated accusing me that I was lying because she gave me an xtra drink when she didn't. This is not the first time that this location has messup my order. I had happend various time it's the closes location to my house but I would rather go to Wendys, Burger King, some other fast food restaurant if this keeps happening. The manager didn't even apologize for the incident that happend. IM VERY DISSAPOINTED !!
Review
Loss
$5
McDonalds in Taft got my order wrong again
Every time I go to McDonald in Taft California they always get my order wrong. I hate mayonnaise I always ask for my sandwiches to be plain with No mayonnaise or Lettuce. so today it happened again for the 25th time. they put mayonnaise lettuce and tomato on my sandwich. now I have to go back every time and get it fixed right. They always read my order back to me like I ordered it but as always they put mayonnaise on it. I am so frustrated. They need to hire people who can cook the orders right. enough said.
4 comments
Review
Product
Mcdonalds Sandwich
Loss
$11
When you order a quarter pounder .. with out cheese... they still charge you price of quarter pounder with cheese.... like your ordering a quarter pounder with cheese with out cheese...I asked them if this is what they are doing they said yes... like it was nothing.....
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10 comments
The Quarter Pounder is meant to have cheese.
That's why it says 'and cheese'
I mean, if you buy a cheeseburger and say 'no cheese' you expect you get the cheese refunded?
You'll get a hamburger, and pay the same ***.
Some people are rediculous, seriously.
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Review
Service
Mcdonalds Customer Care
This irough s not a complaint about service. I am upset about the way the company has gotten progressively cheaper in its service quality. I noticed it at first when my once favorite item on the menu, the Mcgriddle, was reduced to the size of a sausage biscuit at the...
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58 comments
Yep! I just ordered their breakfast burrito combo, which has always been one of my favorites.
I was really pissed to take the first one out of the bag and realize they had shrunk in size by a good 33%!!! At the same price!!
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Review
I CLEARLY ordered a number 6, & these *** decide to give me a number 7. i didnt complain because the only difference was that there was bacon on it, so i took it out. i come home take a nap and wake up to a weird feeling in my stomach and i go to the bathroom and...
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2 comments
it can actually take anything from a few minutes to 16 hours for bad food to affect you. depending on the type of virus or Bactria ingested, person infected, how empty your stomach is, what is eaten, and many other reasons, some bactria have an instant effect, on average its 2-6 hours.
learn before you type.... but you are right about its hard to prove where it came from.
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Review
Product
Mcdonalds Sandwich
Earlier this week I saw your TV ad about a Pot Pie meal. Tonight I asked a staff member if they had this item. Cashier could not understand my order but said she had the item. Terrible speaker system was part of the reason I guess. I got to the window, paid my bill...
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4 comments
This is hilarious. I would be confused too I worked at McDonald's and you were asking for a chicken pot pie!
You got the wrong company and now you look like an ***!! :x
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Review
Loss
$5
McDonalds in East Peoria, Illinois - Paying full amount for less given
About 30 mins ago I stopped at McDonalds in Glasgow, KY and ordered a small strawberry smoothie. I was given my smoothie with approx 3/4 cup. I was astounded that the employee who prepared my smoothie did not find it unacceptable to make a customer pay full price and then give her less in return. Is McDonalds trying to cut costs? Seems like a bad way to... Incidents such as mine may result in a loss of customers to the competition. I expect my complaint to be addressed with the staff of Glasgow as well as a 'what not to do' for other employees and managers.
1 comment
Review
Service
Mcdonalds Customer Care
Even after all the remodeling, this restaurant continues to disappoint. Most recently, I received (as usual) cold French fries, and a Quarter Pounder that had no pickles and was dry. I mean really, is ketchup and mustard that expensive? They seriously need to...
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1 comment
sorry its not burger king u cant have it your way so start lovin it
Review
Product
Mcdonalds French Fries
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the original poster is probably just one of those cheap *** looking for a cheap drink in the morning on the way to a job where he doesn't have to deal with d i ck sucking customers like himself. you need to realize that McDonalds is fast food, Starbucks specializes in drinks and charges you like 5 bucks per ounce.
I don't understand this fascination with, and need to partonize McDonald's. It is but a fast food restaurant which bears no resemblance to it's origins or what it was 40 years ago.
The food is now so "healthy" that it tastes no different than most other fast food places.
I guess, if you don't like the coffee there, you should go somewhere else. That's what I have done for many years now.