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While at a soccer game at Gillette stadium in Foxborough, Mass I went to a MacDonald's stand located in the stadium. I bought fries, a coke and a cup of coffee for $10.70. The coke was fine but the fries were cold and the coffee just a half step above water. I...
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1 comment
nikalseyn
#409397

I am surprised McDonald's didn't send you some coupons. They must be letting customer service go downhill.

Too bad. My advice: go to Wendy's. Much better burgers and I have never, ever had a bad meal or experience with them. I cannot say the same for McDonalds---hit and miss nowdays, depending on which one you go to.

I try to avoid them now, anyway. They are not longer cheap and their food is no longer anything I cannot get better somewhere else.

Review
#288927 Review #288927 is a subjective opinion of poster.
Loss
$10

National Company McDonalds Advertisement

Rarely go to fast food places--but went to local McDonalds and ordered BigMac for lunch--then brought it home to eat-As I was eating it I saw a McDonald's commercial--"Buy a Big Mac or a Egg McMuffin and get a second one for the temperature degree it was the day before" which would have been about 40cents. I had my receipt sitting right there so I called the Rogers,MN McDonalds and asked for the manager- I was told she wasn't in--when I asked the person why i wasn't offered a second burger per their advertisement-she said her boss said NOT TO MENTION IT unless the customer inquired about it. Of course I didn't know about the "deal"-but find it ridiculous a Nation Wide Company pays for expensive advertisements and tell their employees "not to mention to their customers". Granted, I couldn't eat a second one-but this kind of mentality with the economy the way it is--there are people who could benefit from it and may even BE HUNGRY! McDonalds YOU SUCK!
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1 comment
Anonymous
#606029

National advertising doesn't always apply to each franchise owner. Just because who answered the phone (clearly not the manager) gave you unlikely information doesn't mean all McDonalds suck.

Review
#288846 Review #288846 is a subjective opinion of poster.
Product
Mcdonalds Burger
WELL MY FRIEND WENT INTO MCDONALDS ON HIS BREAK. THE CREW MEMBERS WERE ALL STANDING IN FRONT INSTEAD OF WORKING. HE WAS STANDING THERE FOR 5 TO 10 MINUTES WHILE THEY WERE STANDING AROUND TALKING ABOUT SMOKING DRUGS, CURSING AND TALKING LOUD. THEY FINALLY TOOK HIS ORDER...
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6 comments
Anonymous
#873459

The worst McDonald's ever. They have an older red head for store manager.

She is rude. Her employees are terrified of her.

Her store is disgusting and she looks like she don't take a bath. Thuggish looking employees.

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Review
#288264 Review #288264 is a subjective opinion of poster.
My family and I stopped by for coffee and hot Chocolate and they were both cold. Then we realized Mcdonalds had false advertisement on the coffee. Bill board had $1.00 and we were charged $1.79. After speaking to the cashier about this she said "its my last day". ...
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1 comment
Anonymous
#409328

the senior price is actually .63. The dollar price is for at least a small coffee depending on the location.

Some stores offer it for all sizes and some for just the smaller size.

I am a manager at a McDonalds and the fact that the manager didnt even know what was going on is unacceptable. I would call corporate to file a complaint about the store.

Review
#287385 Review #287385 is a subjective opinion of poster.
Product
Mcdonalds Coffee

McDonalds in North Fort Myers, Florida - Store manager

I'm a daily costumer and every time I go in that store she is always yelling at her employees and managers. That's when then everyone has a mean face. I go in for breakfast so I can go back to work and enjoy the rest of my day but when this happens it just messes up my day, I'm not going back to this store anymore even thoe I like speaking with some of the employees there like GG, Sholonda, and the Spanish manager that normally is not a morning manager but she always show the happiness as soon as you walk in the door. These employees and others that I might not know there name are an example of mcdonlads
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Review
#286980 Review #286980 is a subjective opinion of poster.
Service
Mcdonalds Manager
I was eating a saladrom McDonalds and found a cricket leg in my salad. What can McDonalds do for me??? This was in the Bear, DE McDonalds In DEC 2011. While eating the salad I felt something sharp in my mouth and when I pulled i out and cleaned it off, I notice it...
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5 comments
Anonymous
#416067

im glad you put this here now i have some thing for a progect in school :)

ps i feel badfor u :upset

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Review
#286906 Review #286906 is a subjective opinion of poster.
Product
Mcdonalds Burger
Small town, local McDonalds, in the past, the three of us at our workplace get McDonald's breakfast M-F. In 2011, we spent $1,820.00 at this store for breakfast only, doesn't include lunches from time to time. They get the drive-thru order correct 50% of the time,...
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7 comments
Anonymous
#606035

Susie, sounds like you have some past history because we are ALWAYS looking for managers, moving managers up through the system, etc. And since you know the times and are correct, the original poster is exagerating. Nothing takes 10 minutes.

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Review
#286241 Review #286241 is a subjective opinion of poster.
Service
Mcdonalds Drive-through

McDonalds in Englewood, Florida - Tv promotion not honored at this location

MacDonald's was running a tv ad for 12/22/11 to buy 1 big mac and got 1 free, in celebration of the christmas season. I went to the only MacDonald's in town in Englewood, Florida and was informed that they were not honoring this promotion (this is the second this restaurant does this, the other time before it was when the MacCafe first came out and I had received a coupon in the mail). AND THIS IS THE ONLY MCDONALDS IN TOWN. I do not understand why they run a promotion on local tv stations, then when you go to their restaurant pormos are not honored.
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2 comments
Anonymous
#405570

It is all based on whether the location is a corporate location, or a franchised location. Also, all the ads specifically say participating locations only.

Anonymous
#396720

You do realize that it's not a LOCAL TV STATION. It broadcasts to several towns/cities, or states depending on the channel.

Oh, and it even says on the commercial that not all restaurants are participating.

They're not obligated to participate.

Quit being fat, you don't need to eat two big macs.

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Review
#283521 Review #283521 is a subjective opinion of poster.
Product
Mcdonalds Coupon
McDonalds at some point recently decided to reduce the size of the french fries and french fry bag in the happy meal for kids. This cardboard bag for fries is ultimately ridicules! It holds about 12 fries and a large kid cant even get their fingers in the bag! It looks...
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5 comments
Anonymous
#606036

National campaign. Posters all over the store ad in the drive-thru.

It is your option, but it was requested to include the apples. By a majority of the public.

The mcemployee that posted was completely correct.

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Review
#283422 Review #283422 is a subjective opinion of poster.
Product
Mcdonalds French Fries
On 12/28/2011 @ 11:27am I stopped at the McDonalds in Stafford Texas which is located within the Walmart store. I ordered a Quarter pounder with no cheese and a large fries. The McDonald I usually order from with discount since there was no cheese ordered. When I...
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3 comments
Anonymous
#397264

If your ususal location was giving you that discount feel lucky. 99.9% of places would not provide that discount BECAUSE THEY DO NOT HAVE TO.

Its like ordering the fries without salt for crying out loud. I will say I do disagree with their handling of the issue prior to the torder being received (non refund and such) but from anecsotal experience that does seem to be the norm.

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Review
#283072 Review #283072 is a subjective opinion of poster.