Michalle Hku
map-marker Doylestown, Pennsylvania

Police call threat from manager

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Sad sad sad customer service. From a manager!!! I would never treat such a person as your manager did this morning at 3:42 am it was un called for, meaning my son at 12 years old wouldve known how to treat such as a person like I do as treated, it was no reason for that at all, when Im getting of work from a hard days of work and I cant even feed myself before bed.
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User's recommendation: I don’t know.

Charlean Sol
map-marker Houston, Texas

Store manager is very rude and ugly

Hello to whom this may concern I have went into one of your stores in Beaumont Texas off of dowlen road and I have walked into order once again and I was told by an employee that they can't take my order so I asked why she says my manager tells me that I can't take your order I'm like okay may I speak with her she never comes to the front to speak to me as a customer she never comes to the front and explain to why they can't take my order so I actually speak to another manager the other manager walks up and says my manager said that I can't take your order here so I was like do you know why by that time the manager vee runs from the side screaming and hollering we can't take your order not even giving me no eye contact or anything as a customer you told one of my managers that you got sick when I made your burger I said Miss vee I have the paperwork do you want to see it she said no you have a problem every time you come in here and I'm like man all I order was a double cheeseburger no onions no mustard and no salt... What seems to be the problem when I get my burger it has mustard on the top Mayo on the bottom bun and I have a onion on it the reason why I asked for no onions is because I'm allergic to onions they don't seem to get the picture but it's okay as a customer I will not go back to this store anymore or anywhere she is

When a customer calling complained about a sandwich that is being made or bring it back that's because that's not the way they ordered it.. this lady b has such a bad attitude it mean when I walk into the store over a double cheeseburger but I find that is very insane because all I want is a burger make correctly and all she wants to do is Ban somebody from every store she's over I am not from Texas and now going to McDonald's I cannot go to to McDonald's because of her this is very insane someone needs to please contact me about this issue I tried contacting and talking to this manager as a person as a human being but she won't even come around and talk to nobody or have any type of communication with customers

So now every customer that comes in there and their food is not made correctly she's going to ban them question?

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Maroof S Kto

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Miss behaviour

McDonalds - Miss behaviour
McDonalds - Miss behaviour - Image 2
17- 24 new friends colony New Delhi 110025 state code -07 The staff here are angry and scared to leave because I didn't order a late
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User's recommendation: Staff sorry to me

Hortencia I

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| map-marker New York, New York

Charged for food and didn't get it

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McDonalds - Charged for food and didn't get it
McDonalds - Charged for food and didn't get it - Image 2
Ordered food through Uber eats got charged money was taken out of my account didn't receive the food because my order was canceled so I am very pissed off and very dissatisfied I can only hope I can get a full refund or a credit issue to get food in the total amount of money I lost at McDonald's that's the only thing that seems to be fair
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User's recommendation: Be alert of being charged for stuff you don't receive

Anonymous
map-marker Port Huron, Michigan

Messed up my whole order

Y'all *** up my order yet again no pickles when I asked for extra extra pickle like when I'm talking extra I mean a handful of pickles they gave me a medium fry and a large fry container the fries were cold unsalted my sweet iced tea tasted sour like it's been sitting there for a few days learn how to make fresh iced tea everyday
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Sterling Gih
map-marker Washington, District Of Columbia

Complaint about store

Complaint about Wormans Mills, Frederick, Maryland. Music was blasting. So loud didn't order and just left.tone down the music.
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George O Ktv
map-marker New Philadelphia, Ohio

Not a happy person

Food was cold had to heat it in microwave and Im not very happy. I live 2 blocks away and cannot get a hot meat at least warm when I get home this is very poor.
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Pros:
  • I love the fries when they are hot and the quarter pounder with cheese

Preferred solution: Make sure the food your are serving is hot and not waiting on three cars in front of you.I

Matt H Rco
map-marker Green Bay, Wisconsin

Rude workers

Got order wrong when called they where very rude and even hung up on me. I just wanted the order right as we paid for. But they couldn't even do that. Just wanted to be very rude for no reason and I was nothing but respectful even when they were rude. I felt 100 percent disrespected and totally disappointed with them. I would not recommend them to anyone.
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Loss:
$25
Cons:
  • Rude disrespectful qnd no regard for anyone

Preferred solution: My order right

User's recommendation: Check ur order before u leave. I wouldn't even eat there

Felicia M Aza

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Verified Reviewer
| map-marker Kentwood, Michigan

Bad orders

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I have been through the drive-thru to get my order, as soon as I wanted to eat the order I had seen it was not correct to how I wanted it and it was expired which had caused me to get sick.
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Loss:
$13
Pros:
  • Good cheap drinks
Cons:
  • Bad service and bad food

Preferred solution: People to do their jobs right with full refund.

User's recommendation: Check your food

Anonymous
map-marker Seattle, Washington

Poor service awful food

We have ordered our breakfast from McDonalds for years. Today had to be the worst service and food we have ever and I mean ever gotten. Biscuit so had I could hardly bite it. Hash browns not fully cooked and all oily. Service was even poorer. Rest assured we will never return to this store.
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User's recommendation: Don’t go to mcdonalds on crater lake avenue in Medford Oregon.

Lashell Ngh
map-marker Atlanta, Georgia

Mobile order over charging me and giving extra items after confirming total. This is ridiculous. I’m on a budget for a reason and would not eat this food if I was going to spend this much.

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Mobile app keeps adding additional items after having me confirm payment and then the payment is more. I was suppose to pay 7.47 and ended up paying 10 and getting a extra item I did not want. This is unacceptable.
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User's recommendation: Don’t use app

Anonymous
map-marker Oklahoma City, Oklahoma

Complaint.on manager

The manager was extremely rude and mocked me. Totally unacceptable behavior. I will NEVER go to that location again and c will spread the word. And no one from Corporaye ever tried to conact me.Don't go to this location
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Anonymous
map-marker Syracuse, New York

LOUSY RUDE service

I ordered at drive thru after waiting approx twenty mins. Got to window , Man told me wat he had I said it was wrong He argue n said thats what I ordered. I did not i repeated wat I wanted another guy came to window an said I ordered this n told me to get out of line or he would have me removed These 2 guys were very rude
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User's recommendation: Don’t do McDonalds Nedrow Very Rude n a lot of ppl state this

Latrisse B
map-marker Southfield, Michigan

This all the time at this McDonald’s the one on. Northwestern in Southfield

I literally sat outside for over a hour was late for work didn't get no Refund or food didn't finally I went inside and she offered me a free meal not the first time this happened this time I just had enough they never have enough cups food nothing there then they forget about u I will not be going to that one again just thought u guys should no terrible way to treat some one
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Loss:
$8
Cons:
  • Take care of one person at a time then u want forget

Preferred solution: Full refund

User's recommendation: Go to a different McDonald’s

Jonasia Rei

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Verified Reviewer
| map-marker Indianapolis, Indiana

They took money off my card, but my online order was canceled

I ordered online and drove to McDonalds. When I got there and pulled into spot 2, my phone froze up and wouldnt do anything. It sent me a message that my order was cancelled, but still took my money off my card!
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