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1 comment
1.8
Details
I decided to get dinner for my kids and I went through drive through. I made the employee repeat my order as this McDonalds is known for messing up your order, and I still got the wrong order. My fries were cold and my burgers were not correct. The young employee was...
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Anonymous
#1711275

Did you know that often when you ask them to make you fresh fries that they will scoop up some of the old fries and just put them into the oil? Someone told me that, so I watc...

Author
Cons
  • Lack of competence
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1574687 is a subjective opinion of poster.
0 comments

Mcdonalds in Brookville, Indiana - Worldwide Favorites

5.0
Details
Mcdonalds - Worldwide Favorites
My grandson Gavin & I stopped at McDonalds in BROOKVILLE In to try the entire worldwide menu. Here’s our rating 1. McExtreme Bacon we both gave it an 8 2. Tomato Mozzarella Ckn cpy Gavin gave it a a 9 I gave it a 10 3. Cheesy Bacon Fries. This was our least favorite. We rated it a 2 & 4 4. Dbl McExtreme Bacon we both gave it a 6 5. Tomato Grilled Chick we gave it 7 & 8 6. Stroopwfl McFlurry we both gave it a 10.
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Author
Location
Brookville, Indiana
Pros
  • Food i guess
Cons
  • Bacon fries
Reason of review
Good food!
Tags
  • Worldwide Favorites
Review #1574673 is a subjective opinion of poster.
0 comments

Mcdonalds - Missing item

4.4
Details
My order was missing a side so I decided to call customer service. The hold time was swift and the representative took no time in offering me a full refund for that item or a Door Dash credit. I was very impressed at the great service I received over the phone compared to the night shift. Thanks guys!
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Author
Reason of review
On time delivery
Review #1573790 is a subjective opinion of poster.
0 comments
Mcdonalds - Refund
Mcdonalds - Refund
I have used my visa card for transaction of euro 37.5 in Paris McDonald on 21-06-2019 07:42:57 PM. Transaction declined two times.So I paid in cash. Declined transaction amount is not refunded. I have enquired my bank. Bank informed that amount (75 euro) is claimed by...
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Author
Reason of review
Pricing issue
Loss
$75
Preferred solution
Full refund
Review #1573397 is a subjective opinion of poster.
0 comments

Mcdonalds in Philadelphia, Pennsylvania - No McMuffins on Monday morning!

1.0
Details
I went to my local McDonald’s today mon-7-1-2019. At broad and Allegahany.Phila PA. First 1 woman working. She was cooking! Serving! Waiting on the drive up window? No others around! Strange I though? Now I order low and behold we don’t have egg McMuffins today? This is awful !!! McDonald’s sells billions of product! But what I want they don’t have! I’ve also been charged on my credit card things that cost more than advertised?
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Author
Location
Philadelphia, Pennsylvania
Pros
  • Place to poope
Cons
  • Service and no muffins
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1573360 is a subjective opinion of poster.
0 comments

Mcdonalds - We had the worse experience we had to wait 25 min

We had to wait 25 min just to order and the Manager was rude and food wasn’t to hot.
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Author
Pros
  • Mcdonalds back when i was a kid
  • Ice cream
Cons
  • Employee attitude
  • Service
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
Tags
Review #1573235 is a subjective opinion of poster.
8 comments
1.0
Details
Our Order was completely messed up i have been calling the store for 3 Days at S.W 44th and Shields Okc, Ok no one will answer the phone. I called the phone number the GM Gracie had given me its the wrong number! Give me my money back or make it right, im sick of all...
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Anonymous
#1710819

Maybe they have the ringer turned off by mistake. That happened to me once when I was living in the middle of nowhere and people were very worried about me because I wasn't an...

Author
Location
Oklahoma City Southwest, Oklahoma
Cons
  • Order wrong totally
Reason of review
ORDER TOTALLY WRONG
Loss
$24
Preferred solution
Full refund
Tags
  • Cant Admit When They Are Wrong
Review #1572511 is a subjective opinion of poster.
0 comments

Mcdonalds in Sturgis, South Dakota - Too slow service

I come here at the Buffalo Bills casino and every time is slow service here today was the worse in been waiting for 10 minutes and the supervisor comes out and tell us that is going to be a 40 minutes wait when there’s only 8 customers in line never in my entire life going to McDonalds I have ever heard of that they are giving McDonald’s a bad reputation
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Author
Location
Sturgis, South Dakota
Reason of review
Poor customer service
Review #1572506 is a subjective opinion of poster.
0 comments

Disrespectful Drive thru cashier and also lied and said they close at 3:00 am when its a 24 hour McDonalds

This happen June 29th 2019 at 3:00 am
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Author
Location
Big Rock, Arkansas
Pros
  • Customer service
  • I have no respect for the compay
Cons
  • Rude too distracted not paying attention iqnored
  • Manager not helpful
Reason of review
Poor customer service
Loss
$10
Preferred solution
Let the company propose a solution
Review #1571898 is a subjective opinion of poster.
0 comments

Mcdonalds - Rude managers shift managers as well as employees

Went into location tonight at 11:14 and was told that they are going to close the lobby with over 8 guests in lobby thank you spoke with manager only who was standing there along with eight other guests just running their mouth having a conversation it is very unprofessional the door says 12 they tow all us to go out the door because the employees said they were not going to take any orders as well as they were not going to make any more food or take any orders Barry Barry Road time says closed at 12 close Liberia hourly very rude about the whole situation something needs to be done with this location manager oly very very unprofessional
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Author
Reason of review
Poor customer service
Review #1571758 is a subjective opinion of poster.