Dusty H Oal
map-marker Three Rivers, Michigan

Susty

126********. I'm at my hometown, wondering why it's so hard for McDonald's employees to understand me. Should I inform them about my affiliation with McDonald's? Also, do I have a card (that you could send without any games,) thanks Dusty? If so, I would like to have it sent immediately, either to me directly, or sent to 819 Pierson in Three Rivers, to the name Dusty Hicks.
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3 comments
Guest

Reading this I understand why they can't understand you.

Guest
reply icon Replying to comment of Guest-2534176

Lol

Tiwana Tut

No card.

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Brienne Ixu

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Verified Reviewer
| map-marker Wichita, Kansas

Calling back on a complaint, they're saving money by giving us less cheese who ever heard of a less then half a slice of cheese and a half slice of bacon

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She did accommodate me as far as a coupon for a sandwich but what she told me was appalling she said any McDonald's restaurant can decipher how much they want to put on a sandwich ( mines had half of half slice of cheese on it,my friend had a half slice of bacon on hers you really couldn't see the bacon). She said it's up to them.
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Joseph I Rim

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Verified Reviewer
| map-marker Largo, Florida

NO ONIONS

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I BELIEVE IN AN ATTEMPT TO SAVE MONEY THEY ARE CUTTING BACK DRASTICALLY ON ONIONS! I AM A 76 YR OLD LIFETIME LOVER OF McDONALDS LOVER AND THIS IS NOT RIGHT!!!BOYCOTT
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Preferred solution: Full refund

User's recommendation: BOYCOTT

Anonymous

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Verified Buyer
| map-marker Wyoming, Michigan

To file a complaint

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McDonalds - To file a complaint
McDonalds - To file a complaint - Image 2
McDonalds - To file a complaint - Image 3
McDonalds - To file a complaint - Image 4
McDonalds - To file a complaint - Image 5
Employer had her hands inside pants touching her behind. Please view the camera. Thats were very disgusted cooks playing around in kitchen. They way they operate business need to close down. I very upset. Health inspection need to see this
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Sang Kyq
map-marker Opelika, Alabama

Lawsuit

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Almost died do to McDonalds negligence!!! Ordered food and made sure they knew I was allergic to onions but there were still onions, I bit into the burger and instantly needed an epiPen.
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User's recommendation: Don’t eat here the employees don’t care

Angela v Acv

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Verified Reviewer
| map-marker Union, New Jersey

Complained

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McDonalds - Complained
This location in route 22 Union NJ always missing and item or 2 and they don't answer the phone and hang up.
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Anonymous
map-marker Temple, Texas

The reason for my review is I called customer service three times at tonight May 20, 2024 spoke to three different representatives unconcerned unbothered no help they they help me on hold if you can g

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I'm calling about an order that was placed on your McDonald's app and was charged to my card, but they didn't see the order it didn't go through, but my car was still charged for it
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Manish P Odc
map-marker Elk Grove Village, Illinois

Ba Did not provide service

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McDonalds - Ba Did not provide service
I ordered so many hashbrowns, and I asked for similar amount of mayonnaise, and I was refused. I was not given even obne Mayonnaise
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User's recommendation: Let’s solve this problem first

Anonymous
map-marker Tampa, Florida

Multiple wrong orders

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Been many times at 5am to get breakfast before work, order a bacon egg & cheese bagels I get a bacon egg & cheese biscuit! Wife tonight went through drive through tonight around 5:50 pm, ordered 2 plain burgers 2 mcdoubles a 1/4lb burger and large fry.

She didn't check the bag, got home it was 4 plain burgers rest was right. Well 2 plain were for our dog, the mcdoubles were for me.

got home and had to come back, the whole order was cold asked for a correct fresh order I was told they would only give me 2 double burgers, so went home with 2 fresh mc doubles and a cold large fry and quarter lb sandwich. I'm done with that establishment.

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User's recommendation: new owners.

2 comments
Guest

You should have packed up entire order and returned all the food. Tell your wife to always check orders before leaving the restaurant.

Teandre Tvc

Well your dog ate two burgers, so why should they be replaced?

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Taye Yjq

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Verified Buyer
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Verified Reviewer
| map-marker Portland, Oregon

Issue with rewards my 6000 points disappeared at drive through for big Mac had to pay

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McDonalds - Issue with rewards my 6000 points disappeared at drive through for big Mac had to pay
I have an app or better as reward program and I lost 6000 points enough for A big Mac and was left liable at drive through for it
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Resolved
William R Mat

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Verified Reviewer
| map-marker Indianapolis, Indiana

Resolved: Compaint

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Updated by user Mar 19, 2024

Company fixed the issue and I have been provided with apology. I received a phone call from someone reasonably high up in the food chain at McDonald's, received an apology, and was told that I would receive two cards in the mail that I could put towards free meals. Said cards have since arrived.

Original review Mar 01, 2024
I visited a McDonald's location recently. A long wait in line led to me getting an incorrect order. I had to place a second order so that I could get the missing item from my first order. I have complained to McDonald's via their website! I have complained via their online survey site! I have complained via Facebook and Twitter! All I have gotten for these complaints is assurance that someone would reach out to me about this, but I have yet to hear from anyone! Their customer service SUCKS!
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User's recommendation: Check your order when you leave the drive thru, and GO INTO THE RESTAURANT AND COMPLAIN IN PERSON WHEN THEY *** UP YOUR ORDER!

Anonymous
map-marker Portage, Michigan

HORRIBLE service

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1st window attendant sleeping!!! At midnight . Didnt receive change !!! Fighting employees at 2nd window!!! Order wrong OVER Priced Over paid Employees!!! Get it together McDonalds! I ran a BK for 20+ years !!! Not acceptable!
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User's recommendation: Don’t go !

Leo C Ncf

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Verified Reviewer

Customer complaint

I waited at the drive-thru window from 4:45 a.m. to 5:15 a.m. No one connected with me and there were people inside, but they weren't working. It's supposed to be a 24-hour McDonald's. The location is on Camp Road in Hamburg, New York.
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Preferred solution: The people that are working there fired. And any coupons

Kaelah Qeh

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Verified Buyer
| map-marker Palm Bay, Florida

Spmeone acting l Iike they are taking money from thevollet I on box.

McDonalds - Spmeone acting l Iike they are taking money from thevollet I on box.
McDonalds - Spmeone acting l Iike they are taking money from thevollet I on box. - Image 2
I was at McDonald's in White Springs Florida when I saw a young man trying to take money out of the box for children box for the Ronald Mcdonald House. When I said something to the young lady at the window she responded with that is my cousin. When I tried to say something more about it she said he does it all the time. This is not acceptable to me. I would like some communication about this matter. Thank you for your help.
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Missy C Pqk

Complaint.

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I go to the McDonald's closest to me whenever I have to go into town. And without fail, these ppl are rude, they don't want to make my order and when I do get it, it's cold or half full or nasty and it's ridiculous and I do not understand why their entire staff is inadequate.
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Pros:
  • Right locations have awesome treats
Cons:
  • Every location in and around laurel
  • Ms suck
  • Sandersville

Preferred solution: Apology

User's recommendation: Don't go

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