McDonalds
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkInaccurate orders
- Quick and convenient
- Inaccurate orders
Preferred solution: Price reduction
User's recommendation: manager needs to be more involved in daily operations .
Bad experience at one location
- Good cheap food when prepared correctly
- Terrible staff most the time
Preferred solution: Apology
User's recommendation: Go somewhere else than mlk dr Cincy McDonald’s
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ormond Beach, FloridaRudest employee ever
Picking up an order and the associate intentionally ignored me and did her best to keep her back to me so she didn't have to give me the order while she went to the fry station and just filled up some fry bags. They always print the tickets BEFORE the order is complete so as not to mess up their service metrics.
They have 2 screens showing to the public. One for orders in and the other for "now serving" They always have the " now serving" screen full and the working one is always blank. Anyway, after I finally had to say "excuse me" about 6 times in increasingly elevated tone, she finally turned just to give me the "stink eye" and say, "I'll be with you in a minute. I said I just need to pick up the order that is sitting right there.
Instead kf just taking 2 steps and handing me the rider she just went right back to bagging a different order.
After a bit of back and forth, she relented and gave me the order and when I asked for her name, she said "I don't have to give u my name". She wasn't wearing a na.e tag and if your not willing to give your name, then obviously you must feel that you're in the wrong.
Preferred solution: None.. I'll just never go to that location ever again. And I'm a McDonald's reward member and I frequent this location at least every other day.
Won’t let me sign in
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Brussels, Brussels-Capital RegionAngry
- Convenient
- Too much time spent trying to get issue resolved
Preferred solution: I want my 6000 points back
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Newberg, OregonServed very old food and customer service or management unavailable
I ordered chicken nuggets and french fries the french fries refresh my chicken nuggets were extremely old soft soggy and incredibly greasy I tried contacting the store multiple times after getting home and discovering the extremely old food I had been served and the store's phone was busy so the phone was off the hook then tried contacting corporate after multiple times of trying to contact the store and apparently corporate customer service is not open on the weekends either I am currently on unemployment receiving $154 a week I cannot afford to drive back and forth and not being able to contact a supervisor of any sorts is unacceptable on top of what was served to me sadly check your food before driving away
- Regular location never happened before
- Restaurants phone being continuously busy
- Food should have been thrown out an hour to an hour and a half prior to being served
- Management unavailable
Preferred solution: Full refund
Happy Meal Toy
- Quick and convenient
- Too much money for happy meals
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Roy, UtahMachine broke refused too give me money back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Indianapolis, IndianaGetting cussed at by employee
User's recommendation: Go some where else
Difficulty in logging on
- Value
- Logging in
Preferred solution: Fix
User's recommendation: Simplify logging in
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Ashley, IndianaRefund my money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’m upset
- Good food
- Slow service
- Slow service
Preferred solution: I would lik some chocolate chip cookies
User's recommendation: Go to a different restaurant
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with app
- Food at affordable price and location
Preferred solution: Nothing just the App.
User's recommendation: Macdonald's is great!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Valparaiso, IndianaResolved: Missing poInts
Company fixed the issue and I have been provided with apology. Spoke to an associate.
Nothing yet
- Good food at good prices
- App doesnt work
Preferred solution: 1500 points for linking credit card and 1027 points as half of double breakfast purchase.
User's recommendation: Always check your app history to be sure you get your points.
Poor service
User's recommendation: If you wanr yo go there make sure the drive througt is empty
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Just adding context that I frequent this location a lot. They have great daily deals which I get to save money.
I don't have it just to wear a badge... but if I can get 2 qpc for the price of 1 then I'll download the app.
I'm not rich like you I guess. FLAME ON!
" And I'm a McDonald's reward member" Wow!!! Not a McDonald's reward member.
That is so impressive...
I'm sure upon your passing, this will be the highlight of your (LOL) life... Great job...