This mcdonalds is an absolute pathetic excuse for a restaurant. Ive been to this particular one a few times, through drive and walk in, and every time i walk in, there is no one watching the counter.
sometimes ive waited 3-5 mins waiting for someone to notice me. Perhaps its the machines at the front that do they're jobs for them, that take them away from required duties in the service industry. I was just there, waited 12 minutes for a mcdouble, not only that, but the gentleman that came in after me, and ordered a medium soft drink got his before me, after waiting 10 mins. he waited 10 minutes for a medium soft drink .....
this particular restaurant has so many problems with it, that was the only place i could begin. Ill never be visiting this restaurant, or any other mcdonalds in canada, and ill be using my sway within social media to convince others to do the same.
Product or Service Mentioned: Mcdonalds Customer Care.
Reason of review: Poor customer service.