I am not one for too much complaining unless it is about my food. I have on numerous times been to fast food establishments for the same thing.
MY FOOD!!!!! When I take the time and MY money to go somewhere to eat I expect to get what I order. Why is it every time McDonalds just doesn't get it right????? On April 18, 2012 at 8:45 p.m.
I go through drive-thru order 2 cheeseburger Happy Meals with ONLY ketchup a 10 pc chicken nuggets and a large fry. I get home and the food is once again COLD....... my cheeseburgers come with everything but ketchup. The only thing that was correct on my order were the drinks.
I mean come on I work hard for my money and when I go somewhere to eat I expect QUALITY. McDonalds or not I want great food, fresh food and great service. So I call McDonalds on 26990 Grand River Redford, Mi an employee answers I explain the issue to her she says would you like to speak to a manager? I said yes please, she puts me on hold for 7 minutes then they hang up the phone.
The manager never came and picked up. So I call back the phone then rings and rings and rings. I call again and it rings and rings and rings. I call again for the 3rd time and once again it rings and rings and rings.
No answering machine for me to leave a message or anything. So my question is to CORPORATE You allow people like this to run your establishments? Not even professional. And my complaint about my food was not even important enough to them.
I have my receipt and I want my money back. If that was my restaurant those employees would NO LONGER WORK there. I will never go back there to eat.
They need to have the correct training with the public. Very sad.
Product or Service Mentioned: Mcdonalds Chicken Nuggets.