I’m writing to inform you that I had a negative experience at your location. I feel it is important that you be aware of the behavior of your employees. On Friday April 26,around 8.00 m, my cousin and I visited the McDonald restaurant at 27570 Chagrin Blvd Woodmere OH and experienced a display of the most unprofessionalism.
For starters we waited in line for almost 5 minutes while four employees talked and laugh with each other. Keep in mind there were no other customers in line. My cousin asked if anyone see us standing here.
Victoria, one of the employees turned to us and said wait a minute, then continued talking with her three coworkers. No one took our order. My cousin asked to see the manager to inform him of the situation. The manager was around the same age as his coworkers. He apologized to us and told us that his coworkers do not have any respect for him”. We left without purchasing our food. McDonald has lost another paying customer.
Product or Service Mentioned: Mcdonalds Manager.