McDonalds - Bad management
Went to Mcdonalds in Waverly Tn on 2-13-17 Got to the window to pay cashier said she had no ones ,she called the manager on the phone manager told her to give us the 4 dollars back in quarters ,I said no i would like bills so she sent us to the second window so we wouldnt hold up the line get to second window and the girl said sorry manager is on the phone with another manager so you will have to wait till she gets the ones ,please pull to the side we will bring it out to you ,SORRY but my time is valuable just as the manager Waited about 5 minutes finally she brought my change ,Get off the phone and take care of your customers.
Reason of review: Poor customer service.
Monetary Loss: $11.
Preferred solution: Let the company propose a solution.
Location: 104 Waverly Plz, Waverly, TN 37185, USA
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Comments
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If your time is too valuable to wait five minutes for anything, fast food probably isn't going to work out for you lol.
Don't you have anything legitimate to gripe about?
Really the manager should have been called to put $1 bills in the register BEFORE it ran out. THAT is part of the managers JOB.
Also part of the manager's job to cover the two people who called in while listening to some slob whine about the ketchup not being red enough for his liking.
If the store is busy enough, getting dollar bills out of the safe isn't tops on the list, sorry.
It's exactly what the other commenter said. You were offered the correct amount of money, you refused it, you're the one being unreasonable.
Let's say they asked for their four dollars back as some very specific combination of pennies, nickels, dimes and quarters, and I'll take a dollar bill but fan them all out and let me pick the prettiest one.
The concept of what I asking for is exactly the same as asking for four ones, so there's no reason whatsoever for you to find that unreasonable...yet I bet you do. Hm.
So, in conclusion, they offered you the correct change, you didn't want it that way, were told the solution, and then want to throw a fit because every single person didn't drop what they were doing to make sure you had your crisp one dollar bills? And the point of your comment was to make who look silly again?