2.7
Details
I used to work at the McDonalds on Malvern, the one connected to the Big Red convenience store. Some of my fellow employees were pretty rude. Ones name is Rebecca Thomas. She used to work at the Malvern location. Our policy is when you have more than one bag and your...
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Review
#1746150 Review #1746150 is a subjective opinion of poster.
Service
Mcdonalds Manager

BAD CUSTOMER SERVICE | McDonalds review from Antioch-Pittsburg, California

1.0
Details
The manager was rude. I received poor services, also she used racist slur at me. Would like to speak with someone regarding her behavior, totally unacceptable, she refused to return my money, because I bought gift cards and she stated that they could not be refunded or retuned gift cards, very upset...
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Review
#1741776 Review #1741776 is a subjective opinion of poster.
Service
Mcdonalds Manager
Cons
  • Poor management
  • Attitute of employees and the treatment
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
3.4
Details

Update by user Dec 13, 2019

it was union bank not mcdonalds

Original review posted by user Dec 13, 2019

I just got my bank statement today it shows I ate the same lunch four times in ten minutes. while it's true I probably eat there way to much. I never eat eight cheese burgers at one sitting. looks like they billed me four times for one...
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1 comment
Anonymous
#1800760

I can eat four double cheeseboogers from McDonalds in one sitting.While that may sound like alot, it's actually not as much at is sounds like, as McDonalds has shrunken the size of their cheeseboogers from what they used to be back in the Good Old Days. Or perhaps I just have grown to be so Super-Sized that they only seem smaller. Like when you go back to visit your third grade teacher and her classroom seems real small.

Resolved
Review
#1731136 Review #1731136 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Pros
  • Food is ok
Reason of review
quadruple billing of atm card
Loss
$150
Preferred solution
Full refund
Tags
  • They Stole My Money And Ran

Complaint | McDonalds review from Coachella Valley, California

1.8
Details
I handed the cashier who happens to be the manager name to Melissa I would not give me her last name and a $20 bill for a $10.85 order she gave me a change in the amount of $3.15 back and said that I tendered $11 even
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Review
#1721496 Review #1721496 is a subjective opinion of poster.
Service
Mcdonalds Manager
Reason of review
Problems with payment
Loss
$10
Preferred solution
Full refund
Tags
  • Unsatisfactory Customer Service
  • Worse Than A Soup Kitchen

I purchased a sausage biscuit meal and I received a frozen hash brown | McDonalds review from Compton, California

1.0
Details
I Ordered the sausage biscuit meal only to find out when I got home that it was the sausage chicken meal and a frozen hash brown I took it back to let the Manager know about the wrong order and the cold *** hash brown only to receive another cold damn near frozen hash brown. Get it together
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2 comments
Anonymous
#1789516

COMPTON? GOOD GOD!

Anonymous
#1789513

When I was living at the Covenant House California back when the were still on Sunset Blvd, I went to talk to the in house psychiatrist Nick one day. I told him that I had an appointment to go see the doctor at the Watts mobile medical clinic, and he replied "WATTS??? MY GOD!!!"

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Review
#1675785 Review #1675785 is a subjective opinion of poster.
Service
Mcdonalds Drive-through

My Kiosk experiance | McDonalds review from San Jose, California

I used your new Kiosk last night. I feel it to be so non personal and lazy of Mcdonalds to do this. I don't get paid to put in my own order. the majority of the people that were there last night were complaining. I hope this is not what Mcdonalds is coming to. If so good bye Mcdonalds, Hello Burger King, Carl's Jr, & Jack in the box. So Sad to see this.
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Review
#1658318 Review #1658318 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Reason of review
Poor customer service
Tags
  • Kiosk Are Bad Business

Your mcdonalds store in Stockton off hammer ln has roaches

2.0
Details
Went into order breakfast at 630 am and there's fat roaches roaming the condiment counter asked for money back leftvand puked thanks for being so tidy.
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Review
#1644121 Review #1644121 is a subjective opinion of poster.
Reason of review
Dirty restuaraunt
Loss
$20
Preferred solution
Let the company propose a solution
Hello, I've been working at McDonald's since April of 2019. I'm very livid that not only was my check short this month but, my manger he's putting me on schedule the days that's suppose to be my day off without even consulting with me & at one point I was doing it. As...
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Review
#1641509 Review #1641509 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

Price on combo meals | McDonalds review from Irvine, California

I am at an Irvine McDonald’s right now eating lunch I have no complaints about the restaurant in fact your stuff are so nice it is unbelievable for me a retired senior that only has her SS check monthly how high your prices have gotten on combo meals I love your fish fillet I recall your restaurant being affordable place to go I paid almost $9:00 on combo fish fillet meal, you are such a millionaire branch of restaurants across the world how specially a senior can treat as myself for a meal such as this I am sure it would’ve ignored my comment telling me the cost of living has gone up, I am not a complainer just shocked on your prices I can’t afford. Sad
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Review
#1632156 Review #1632156 is a subjective opinion of poster.

Contact McDonalds Customer Service

Website:
Mailing Address:
2111 McDonald's Dr
Oak Brook, IL 60523
United States
Phone:
(800) 244-6227
All McDonalds Contacts

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McDonalds Questions

Messed up order, store not answering | McDonalds review from Fresno, California

1.8
Details
I went through the drive-thru do two separate orders and didn't get my order corrected as I had stated it says it on the receipts and my food tastes like it's been sitting there it's hard it's cold. I was also missing some food as well!! I tried calling over and over and no answer and it keeps going to some remote access.
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Review
#1630112 Review #1630112 is a subjective opinion of poster.
Service
Mcdonalds Drive-through
Pros
  • Store convience
Cons
  • Location
Reason of review
Bad quality
Loss
$23
Preferred solution
Full refund
Tags
  • Mgr customer service