I was over charged for $0.50 for a cheese that I didn't order in my breakfast sandwich.I later on found out they were charging my cup of water for pills and they used cheese to bill their customer.
(I was told by friend this airport McDonald's had been cheating their customer for few years now). The cashier said loudly in front of the long line of people "it's only 50 cents"! trying to embarrass me. That was not the point, point was; she should have told me water cost extra money when I order my breakfast.
I told her I never have to pay for water when I order my meal in any restaurant and told her I do not want the water and would like to have my "Cheese" refunded. My observation was she must be related with the manager, I think she's rude, impolite, unpleasant and non-respectful to customer.Plus, both of them never admitted they were wrong and or say any SORRY.I do want McDonald's Corporation to respond to me, is it true you are charging customer for water now? Taking advantage of traveling customer in a busy airport is just your new corporate culture now especially to us senior customers?
I feel like cheated by your manager and this young lady, more importantly by McDonald's Corporation!I am not disputing the money, but the respect or embarrassment which were priceless!
More Review Details
- Monetary loss:
- Product or service
- Sausage Mcgriddle
- Review category
- Fast Food