1939 N Lewis Ave, Waukegan, IL 60087
Not resolved
4 comments

I am constantly given cold Cappuccino and when i ask for a hot one I'm being told if i add milk in my Cappuccino is going to be cold, Cappuccino is made of hot milk because i can ask for ice coffee if i wanted cold.

The manager argue with me when I'm asking for refund and continue talking to other Spanish customers about me in front of me like i cannot hear what she saying in Lewis, Waukegan, IL. I could have had hateful words to her about the language she spoke thinking i don't hear it?

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

McDonalds Cons: Inability to get orders correct multiple times, Staff attitude.

  • Mcdonalds Lack Of Service
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JoyousGar
#1707057

If you were being unpleasant you had it coming to you. When an adult acts like they are six years old people talk about them.

Anonymous
#1707404
@JoyousGar

Did I act like a child if I asked for a hot drink instead of cold? Is that how u solve a problem by talking about a customer who's not arguing to another in different language? That's very intelligent

JoyousGar
#1707721
@Anonymous

IT is the way you asked him.

Anonymous
#1717523
@JoyousGar

What do you look like and man or woman?