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SO my name is Richard Lewis. Tonight 5/30 my wife was getting off work and went to McDonalds to get us some dinner.

When she got home she found out that they did not give us our fries. So i called the store and asked to speak to the manager (because this is not the first time this has happened) when she got on the phone i asked who i was speaking to and all she told me was "the manager" so i informed her of what happened and how they forgot our fries and i wanted to let her know that. She continues to tell me it was my wifes fault. I informed her that when the lady at the drive thru gave her the bags she told my wife have a good night (which means you have everything you may leave) she told me that we have no one to blame but our selves because my wife left when they went to get the fries.

This is no the case. I asked her for the Corp office number and she told me to go to the web site. We eat McDonalds a lot and my kids love it but with this type of manager that works there makes us want to not go back (which we dont want). I wanted to let someone know how bad we were treated.

I know it was late at night (like 930) and they may have been tired but that is NO WAY to treat a customer. I believe something should be done about this. All we wanted is what we paid for.

I would thank you for a answer back to this at my email address which is redskinsfan316@***.com Thank you for any help you can give us and for listening to me. Richard Lewis

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

McDonalds Cons: Way i was treated.

Location: 110 James Madison Hwy, Culpeper, VA 22701, USA

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