4360 NY-42, Monticello, NY 12701, USA
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Advertised vs Delivered
Customer service
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Nutrition Description
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Product or Service Quality
Quality of Food
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1 comment

First Name: Michael

Last Name: Aziz

DayPhone: 845-747-8099

Your E-mail Address: michael_aziz@hotmail.com

Date: 10/20/2018 02:30 PM

Visit Type: In-Store

Follow Up: Yes

RestAddress: ROUTE 42 N


RestState: NY

RestLandmark: Restaurant #7521

Comment: I ordered a chicken buttermilk meal with med Coke. The lettuce was slimy and rotten. The top bun was soft and the bottom bun hard or stale. My order # was 46 at 2:37 at kiosk #8. I took a pic of the lettuce. I paid $9.60 for a terrible lunch. I took the survey and the validation code is 4907408. See photos attached. I sent a complaint via email also but nobody has contacted me since October 20th. This store was recently renovated and is very modern but the food preparation doesn't match the cosmetic looks of the store.

Product or Service Mentioned: Mcdonalds Combo Meal.

Reason of review: Bad quality.

Monetary Loss: $10.

Preferred solution: Let the company propose a solution.

Mcdonalds Cons: Chicken sandwich.

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I used to always order extra lettuce, but after the outbreaks of people getting sick from lettuce, I don't want any lettuce on my sandwiches. It's not worth the risk of getting real sick over.

And you say that you paid $9.60 for that? Highway Robbery!

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