Not resolved

I was at the drive thu at the mcdonalds 1377 harrisburg pike columbus ohio on saturday morning march 24th 2018 at 930am i place and order for two sausage biscuits anx two hash browns and grape jelly.. when i got home the only thing right with the order was they had the grape jelly in it...

i called the store and was given confirmation number 0153 to use at any visit cause i could go back to the store or i be late for work.. the order i recieved was of two biscuits with sausave egg cheese and burnt becon and grape jelly.. On my way home yesterday morning from work (march 25th) i decide to stop and try this again i used the drive thu place the orddr gave my comfirmation at the wondow only to be told they had no record of the confirmation number i paid for my order so i eouldnt have to hold the line at the drove thu up... this has become a habit with this mcdonalds...

i never complainted in the pass i wrote it off as being a busy for everyone and never complain.. but i getting feed up with the same thing happen... mcdonald is close on my way home just up the road from my house i dont care much for burger king and not a fan of taco bell... but im tired of biting my tongue wait for mcdonalds to get it right and settling for what ends up on my bag...

please tell me you can fix this please if not i take my busy to a competitor and ask friends and family to do the same i know this wont effect mcdonalds cause im just one person... at one time tbis mcdonalds was the bezt and fast in town now i dont know whats happen to them ...

thank you i hope someone honestly reads this and it dont get sweep under the rug.. sincerely Kim

Product or Service Mentioned: Mcdonalds Drive-through.

Reason of review: Order processing issue.

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