McDonalds Reviews

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New Reviewer
this is the 3rd issue with them. same store, same location. we went to this location and ordered the same exact order we always get.... 1 qtr pounder with cheese, extra onions 1, 10 pc chicken nugget 2 small fries and 2 strawberry pies. 1 ranch sauce and 1 buffalo...
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ID
#2714364 Review #2714364 is a subjective opinion of poster.
Location
Louisville, Kentucky
Pros
  • Used to have great service no longer is this the case
  • Convenient
Cons
  • Managfer unavailable
  • Unwillingness to fix issue without attitude
  • Disrespectful
Loss
$17
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer
this is the 3rd issue with them. same store, same location. we went to this location and ordered the same exact order we always get.... 1 qtr pounder with cheese, extra onions 1, 10 pc chicken nugget 2 small fries and 2 strawberry pies. 1 ranch sauce and 1 buffalo...
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ID
#2714092 Review #2714092 is a subjective opinion of poster.
Location
Louisville, Kentucky
Loss
$17
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

App sucks

I still cannot connect to the app. No compensation or nothing. No one has reached out to make this better
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ID
#2712183 Review #2712183 is a subjective opinion of poster.
Location
Lebanon, New Hampshire
Loss
$20
Preferred solution
Let the company propose a solution
New Reviewer

Stale food

I waited in line 25 minutes to get cold cheeseburgers and stale french fries this is ridiculousIt takes forever in the drive-through

User's recommendation: Do not go here it’s a waste of time and money.

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1 comment
#2038972

You walk in, hand them the food back, and get your refund... That's how it works

ID
#2711993 Review #2711993 is a subjective opinion of poster.
Loss
$11
Preferred solution
I’d like a gift card or something here this is ridiculous
New Reviewer

They messed up my order

They left my sausage off of both my sausage biscuits, I had to give my husband my sausage from my hotcake breakfast. So disappointing!!! Our goal was to wake up early and start our day right!
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ID
#2711873 Review #2711873 is a subjective opinion of poster.
Location
Tallahassee, Florida
Pros
  • Great customer service
Cons
  • So busy they mess up orders
Preferred solution
Full refund
New Reviewer

This franchise should be taken away from the owners!!!!

This McDonalds, 3701 Bragg Blvd. Fay, NC 28301, has really gone down the last three years but this was HORRIBLE! I was at the drive thru at this McDonalds at 9:00pm on Thursday 07/23/2021 when the employee at the window took a lite cigarette from another employee inside and threw it out the window in front of me?!?!

User's recommendation: AVOID and encourage the owners to loose their franchise!!!

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ID
#2707636 Review #2707636 is a subjective opinion of poster.
Location
Fayetteville, North Carolina
Cons
  • Close it
Loss
$8
Preferred solution
This franchise needs to be taken away from the owners!!!
New Reviewer

Having problems with the app

The customer service lady ended up hanging up on me because I couldn't hear the last question you were trying to ask me and basically told me I needed to talk to my bank to get them to refund me the money which there's no way they're going to refund it for me I also talked to the manager at McDonald's location here and they said there was nothing they could do about it I showed them the app and let them know that I placed this order and y'all couldn't find my order anywhere to see what I could do when the lady couldn't even give me my food even though I had two forms of proof that I had made an order through the app placed it and was charged. for the food the food
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ID
#2707274 Review #2707274 is a subjective opinion of poster.
Location
Carrizo Springs, Texas
Pros
  • Convienent
Loss
$2
Preferred solution
Full refund
New Reviewer

Having problems with the app

Lady wasn't very nice after a bit she ended up hanging up on me cus service was bad and I had to ask her to repeat her question
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ID
#2707268 Review #2707268 is a subjective opinion of poster.
Location
Foley, Alabama
New Reviewer

Complaint - Urgent

I went to store 2071 on west vernor and she was very ride from the time I arrived to the time I left I called to tell her what I was wrong with my order she got rude and started yelling I'm just trying to understand how yelling g at me and yall gave me old food

User's recommendation: Do go.

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ID
#2706827 Review #2706827 is a subjective opinion of poster.
Location
Detroit, Michigan
Cons
  • Food was old and cold
Loss
$16
Preferred solution
Let the company propose a solution
New Reviewer

Not getting my payment

Yes I have a very serious problem about the McDonalds that I work for and they are not paying my money that owe me since I have been on my vacation trip and have not giving my pay after at the 2week now its been three weeks that I have not received my money
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ID
#2705553 Review #2705553 is a subjective opinion of poster.
Location
Union, South Carolina
Pros
  • That it is close to home
Cons
  • Not getting my pay
  • Not listening
Loss
$600
Preferred solution
Full refund
New Reviewer

I placed a order on 7/22 @ 7ish. Rude customer service

I went to the McDonalds on 7601 s. Vincennes. I didnt check my order but as I open my burger they put like a cup of raw diced onions on it. I called to let them know they were foul for doing it they hung the phone up now they refuse to answer. I called back to talk to a supervisor or someone in charge and they steady hanging up. If this is how this McDonalds treat a customer that just spent money at their establishment I will definitely place a call to bbb &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; Alderman In the morning. This is not the first time this McDonalds has had rude and unprofessional workers.
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1 comment
#2038064

Most likely they hung up because you were rude.

ID
#2705386 Review #2705386 is a subjective opinion of poster.
Location
Chicago, Illinois
Pros
  • Great customer service
Loss
$7
Preferred solution
Apology
New Reviewer

Poorly run restaurant

At the Philipsburg, PA McDonald's: Only 1 car ahead of me in drive thru. No one behind me. I order, pay, drive to second window to be told to pull up, as it would be a few minutes. 20 minutes from start to finish till I get my order. This is the second time, and I was missing an item! This is a very poorly managed restaurant. It always takes at least 15 minutes in the drive-thru, whether there are 10 cars or just 1.

User's recommendation: Go elsewhere if you want fast food.

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ID
#2702884 Review #2702884 is a subjective opinion of poster.
Location
Decatur, Pennsylvania
Pros
  • Food was hot
Cons
  • Slow service
  • Poorly managed
  • Missing item
Loss
$2
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Staff was completely rude and my food was disgustingly cold

I was at the Lindenhurst location in Illinois at 2:43 p.m. my two Quarter Pounders with cheese were not warm I had to put them in the microwave the fries were soggy and cold and when I called the restaurant they were so rude and unprofessional. I go there all the time and after this visit I no longer will be attending that location. They were not even willing to either replace my food or give me my money back how sad is that that I had to put my food in the microwave and at that point it wasn't even satisfying

User's recommendation: I'm going to tell people to boycott that location.

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ID
#2702465 Review #2702465 is a subjective opinion of poster.
Location
Lake Villa, Illinois
Pros
  • Non
Cons
  • Rude childish customer service
  • Stale burger
  • Order mistakes more often than not
Loss
$1932
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Plastic from lid of Oreo mcflurry inside my Oreo mcflurry

The lid on the Oreo mcflurry I ordered on 7/9/2021 must of have been handled poorly because their was plastic inside of it like it had been stirred in with the Oreo or something of that matter. Also from eating that i had to go to the hospital because of stomach issues and gastrointestinal issues which I also have paperwork for. Also I am a non meat eater, have been for some years now which is strong belief of mine . Which is why I was startled when I seen meat on my no meat sandwiches I ordered, which the receipt as well says no meat. This is a serious matter of health.
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ID
#2699873 Review #2699873 is a subjective opinion of poster.
Location
Athens-Clarke County, Georgia
Loss
$22
Preferred solution
Legal Action
Hello, I work at store 6077 in Creston, IA. For a while I haven't felt safe at work due to a fellow employee, Pete, and the reason nothing has been done about it is because he is my boss's husband. On multiple occasions he has randomly blown up at other coworkers,...
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ID
#2699422 Review #2699422 is a subjective opinion of poster.
Location
Minneapolis, Minnesota