Mcdonalds Contact Information

  • (800) 244-6227

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Headquarters Address:

McDonald's Corporation
2111 McDonald's Dr
Oak Brook, IL 60523
United States

Other Info:

7 days a week
7:00 a.m. to 7:00 p.m. CST

Social Networks:

Summary of Mcdonalds Customer Service Calls

5689 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
03:48 AVG CALL DURATION
11% ISSUES RESOLVED

Customers Contact Mcdonalds to Ask about:

Staff:

  • “Rude unprofessional manager”
  • “Nocustomer customer service”
  • “Poor customer service @ east liberty store”

Employment:

  • “I work at McDonald’s as shift manager, I recently had an issue with the store manager where I want to switch my schedule because my daughter needs speech therapy and response was that if I make any changes of my schedule that my wages will be reduc”
  • “Lost of my job”
  • “Complaint employer”

Product/ Service:

  • “*** messed up my order and I saw her dump the whip topping in garbage when I said no whip topping then tried to fill my drink up more.”
  • “Bad food and service”
  • “Bad food, wrong order, got hung up on”

Request for Information:

  • “Inquiry”
  • “I have a concern about my check that I haven’t received yet.”
  • “To talk about a mcdonalds that are treating their customers including me and my fiance”

Payments and Charges:

  • “None payment”
  • “Charged store was closed”
  • “Store did not accept coupon”

Shipping and Delivery:

  • “Did not get my change and no receipt”
  • “Wrong order and *** customer service”
  • “Did not get my order,”

Cards:

  • “Lost of debit card there”
  • “Gift card”
  • “I placed an order on the mobile app it took money off my card and then said i didn't pay”

Website/ Application:

  • “App not working”
  • “I want to know why my application was denied”
  • “Application”

Refund:

  • “I waited 25 minutes in the drive thru burning my gas out the woman gave me straight Sutton so I asked her to remake them and she said “ I don’t know what to tell you that’s the way they are and refused to refund my money”
  • “COMPLAINT AND REFUND and NON RESPONSE”
  • “They consistently gave me problems throughout my order. I asked for a hotcake and an extra pancake and they said it was not possible and they also lied about not having butter. When i asked for a refund they instantly gave me butter!”

Return/ Replace:

  • “Bad order won’t replace it”
  • “Both the window and inside cclaim they caint change a $100 00 bill. I made a. $11.00. Order”
  • “Manager refused to replacement order with fresh order”

Activation/ Cancellation:

  • “Activate pay card”
  • “Activate new card”

Account:

  • “Locked out of account”
  • “I failed to validate my identity on Work Number login. I need a new pin”

Other:

  • “Complaint of rudness and filthy store”
  • “Nasty manager”
  • “Complaining about McDonald’s Poor leadership”

Mcdonalds Rating Stats

2.2 out of 5 stars
based on 1490 reviews
See all 3219 reviews reviews

Rating stats

  1. 534 reviews
  2. 408 reviews
  3. 321 reviews
  4. 152 reviews
  5. 75 reviews

Rating trend

About Mcdonalds

Top 5 Mcdonalds Products

Burger, Sandwich, French Fries, Coffee, Chicken Nuggets

Top 5 Likes about Mcdonalds

Food, Employees, Proximity to my house, Most unprofessional, Store convience

Top 5 Dislikes about Mcdonalds

Customer service, Service, I did not like the customer service, Rude customer service, Unprofessional lack of respect

Top 5 Related Companies

Mccafe

Summary

McDonald's is the largest chain of fast food restaurants in the world that was founded by siblings Dick and Mac McDonald in 1940 in San Bernardino, California. Brothers McDonald introduced this "Speedee Service System" that is the basis of all fast food industry nowadays. The company is headquartered in Oak Brook, Illinois. There are 31,000 locations inside the US and 20,000 more across the world. The slogan of McDonald's is: "I'm lovin' it". McDonald's specializes in selling different burgers, French fries, breakfast items, beverages, desserts. McDonald's signature is BigMac burger. There is a McDonald's restaurant in every developed country and it is a symbol of the expansion of the American culture all over the world.

Mcdonalds reviews and complaints

Mcdonalds is ranked 39 out of 582 in Fast Food category

Area Served

USA, Other, Worldwide

Payment Methods

MasterCardVISA

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Mcdonalds Stats

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