Contact Information

McDonalds Phone Numbers

Toll-Free Number:

  • (800) 244-6227
  • (800) 244-6227
  • (630) 623-3000
  • (866) 970-0106
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Corporate Office Address:

McDonald's Corporation
2111 McDonald's Dr
Oak Brook, IL 60523
United States

Other Info:

7 days a week
7:00 a.m. to 7:00 p.m. CST

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Summary of McDonalds Customer Service Calls

7957 TOTAL
03:43 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact McDonalds to Ask about:

Staff Question:

  • “Horrible customer service”
  • “Service issues”
  • “Complaint about service”

Employment Question:

  • “Pay stubs”
  • “Certification of employment”
  • “Check stub”

Product/ Service Question:

  • “Bad food wrong order”
  • “Order all wrong missing part lost out on 12$ that a hour at work”
  • “Bad food”

Request for Information Question:

  • “Concern”
  • “Complaint about a store” , Review # 1702619
  • “To ask them a few questions about if they want to buy somthing”

Payments and Charges Question:

  • “Never got my coupons” , Review # 1687949
  • “Ordered food off of the app and it froze up on us and didn't know it charged us until recently”
  • “Overcharged”

Shipping and Delivery Question:

  • “I didn't receive my check”
  • “My money got cut twice but ordrer not delivered”
  • “I started working on September 24,2019 and I still haven't gotten paid yet.”

Website/ Application Question:

  • “Website”
  • “App issues”
  • “Application”

Refund Question:

  • “Amound debited to your acount but not refunded” , Review # 1698655
  • “Refund not received” , Review # 1679117
  • “Owings Mills McDonald refunds to give me a refund for food I never received. The the manager Machi lied and send he gave me my receipts back and did not and then he lied and said the manager was not here and she was in the back. Police asst was call” , Review # 1656567

Cards Question:

  • “Credit card”
  • “My card has no money” , Review # 1636849
  • “The mcdonald arch card i need help please”

Return/ Replace Question:

  • “Disrespected by management by manager at McDonald's in Frankfort Kentucky, I gave her my receipt and she laughed at me, said she wouldn't replace my order!! Me and my family are are a joke? I'll just get a lawyer”
  • “I was at McDonald's on Homestead and Tidwell I gave the lady of twin she gave me change for a ten I went back after I realized I didn't have my right change and I told her that she gave me change for a 10 instead of $20 manager said she pulled the dr” , Review # 1498425
  • “Manager wrote down my order than lost it after they was suppose to replace my order”

Account Question:

  • “Password reset”
  • “Locked out of account”
  • “I failed to validate my identity on Work Number login. I need a new pin”

Activation/ Cancellation Question:

  • “Activate pay card”
  • “Activate new card”

Other Question:

  • “Want to franchise For north east india”
  • “Employee who has not been paid”
  • “No one in restaurant”

McDonalds Rating Stats

2.1 out of 5 stars
based on 1981 reviews
See all 4071 reviews

Rating trend


McDonalds Delivery Policy
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McDonalds Terms of Service
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McDonalds Privacy Policy
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Top McDonalds Services

Manager, Customer Care, Drive-through

Top McDonalds Products

Burger, Sandwich, French Fries

McDonalds Pros and Cons

Pros: Proximity to my house, Usually the food, Most unprofessional, Food, Employees

Cons: Customer service, Service, I did not like the customer service, Staff attitude, Rude customer service


McDonald's is the largest chain of fast food restaurants in the world that was founded by siblings Dick and Mac McDonald in 1940 in San Bernardino, California. Brothers McDonald introduced this "Speedee Service System" that is the basis of all fast food industry nowadays. The company is headquartered in Oak Brook, Illinois. There are 31,000 locations inside the US and 20,000 more across the world. The slogan of McDonald's is: "I'm lovin' it". McDonald's specializes in selling different burgers, French fries, breakfast items, beverages, desserts. McDonald's signature is BigMac burger. There is a McDonald's restaurant in every developed country and it is a symbol of the expansion of the American culture all over the world.

McDonalds reviews and complaints

McDonalds is ranked 59 out of 1383 in Fast Food category

Area Served

USA, Other, Worldwide, Asia, Canada, Europe

Payment Methods

MasterCardVISAAmerican Express

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McDonalds Stats

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