Contact McDonalds Customer Service
Contact Information
McDonalds Phone Numbers
Toll-Free Number:
- (800) 244-6227
- (800) 244-6227
- (630) 623-3000
- (866) 970-0106
McDonalds Chat:
McDonalds Email:
Corporate Office Address:
Other Info:
7 days a week
7:00 a.m. to 7:00 p.m. CST
Help in Social Networks:
Summary of McDonalds Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact McDonalds to Ask about:
Staff Question:
- “Bad service bad undercooked food missing food”
- “Rude employee very very very poor service”
- “Complaint about service”
Product/ Service Question:
- “Cold food and fries nasty no salt on them”
- “Ice cream machine never working order”
- “Bad food and service always at this store”
Employment Question:
- “For my W2”
- “W2”
- “Not employed there no more. Need w2”
Request for Information Question:
- “My checking account” , Review # 1755097
- “Check on applied”
- “Concerning the new Frappe Cups”
Payments and Charges Question:
- “Multiple charges on the app”
- “Did not honor my coupon” , Review #1752234
- “Complaint , I got charged and got no food”
Shipping and Delivery Question:
- “Wrong order, manager thre away reciept.”
- “Did not get my order,”
- “I didn't receive my check”
Website/ Application Question:
- “App problems”
- “Website”
- “App issues”
Refund Question:
- “Refund not received” , Review # 1679117
- “Owings Mills McDonald refunds to give me a refund for food I never received. The the manager Machi lied and send he gave me my receipts back and did not and then he lied and said the manager was not here and she was in the back. Police asst was call” , Review # 1656567
- “Get a refund”
Cards Question:
- “I had a gift card and i presented to cashier on the back the card had some sticky stuff on the black strip, well the cashier went to get the manager and stated to its not your responsibility to get off its hers and i thought it was very rude of her t” , Review # 1739806
- “Credit card”
- “My card has no money” , Review # 1636849
Return/ Replace Question:
- “I was at McDonald's on Homestead and Tidwell I gave the lady of twin she gave me change for a ten I went back after I realized I didn't have my right change and I told her that she gave me change for a 10 instead of $20 manager said she pulled the dr” , Review # 1498425
- “Bad order won’t replace it”
- “Both the window and inside cclaim they caint change a $100 00 bill. I made a. $11.00. Order”
Account Question:
- “Password reset”
- “Locked out of account”
- “Need my routing and acct number for my card”
Activation/ Cancellation Question:
- “Activate pay card”
- “Activate new card”
Other Question:
- “Compaint” , Review #1764896
- “Multiple reasons”
- “Complaint - Urgentm”
About
Manager, Customer Care, Drive-through
Burger, Sandwich, French Fries
Pros: Proximity to my house, Usually the food, Most unprofessional, Food, Usually good place to eat for fast
Cons: Customer service, Service, I did not like the customer service, Unprofessional, Staff attitude
Mccafe, McDonalds Philippines, McDonalds Australia, McDonalds Kuwait, McDonalds South Africa
McDonald's is the largest chain of fast food restaurants in the world that was founded by siblings Dick and Mac McDonald in 1940 in San Bernardino, California. Brothers McDonald introduced this "Speedee Service System" that is the basis of all fast food industry nowadays. The company is headquartered in Oak Brook, Illinois. There are 31,000 locations inside the US and 20,000 more across the world. The slogan of McDonald's is: "I'm lovin' it". McDonald's specializes in selling different burgers, French fries, breakfast items, beverages, desserts. McDonald's signature is BigMac burger. There is a McDonald's restaurant in every developed country and it is a symbol of the expansion of the American culture all over the world.
McDonalds is ranked 59 out of 1073 in Fast Food category
USA, Other, Worldwide, Asia, Canada, Europe
McDonalds Stats
Number of Reviews
Number of Comments
Number of Calls
Compare McDonalds to
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
