McDonalds Phone Numbers and Emails

Toll-Free Number:

  • (800) 244-6227

Customer Service:

  • (888) 424-4622
    Canada
  • (630) 623-3000
  • (866) 970-0106

Investors/ Franchasing:

  • +1 416 443 1000
    Ontario
  • +1 514 685 4411
    Quebec and Atlantic Canada
  • +1 604 294 2181
    Western Canada

Media:

  • (877) 786-3342

McDonalds Emails:

Jobs/ Career
Legal
Privacy Inquiries, Privacy Inquiries
media.relations@ca.mcd.com
More phone numbers and emails Less phone numbers and emails

McDonalds Contact Information

McDonalds Website:

McDonalds Help Center:

Corporate Office Address:

McDonald's Corporation
2111 McDonald's Dr
Oak Brook, Illinois 60523
United States

Other Info (opening hours):


Hours:

Daily: 7:00 a.m.- 7:00 p.m. (CST)


McDonald’s Canada

1 McDonald’s Place

P.O. Box 61023

Winnipeg, MB R3M 3X8

Fax:

+1 (416) 446-3429
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McDonalds Rating Based on 2.8K Reviews

Rating details

2.1
more details
Customer service
Location
Quality of Food
Price Affordability

Rating stats

Rating trend

Summary of McDonalds Customer Service Calls

13.8K TOTAL
CALLS
03:40 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call McDonalds Customer Service?

Staff Question:

  • “2-3 different drive-thru incidents with "managers" who refused to give me orders i placed on the app at the correct price”
  • “Complaint about manager”
  • “Problem with McDonald's manager”

Product/ Service Question:

  • “Complaint for mcdonalds food and the employees at lorraine road in gulfport ms”
  • “Mold in my food”
  • “My app points 13000pts were all used to buy a one jr mcchicken that is only 4000pts”

Employment Question:

  • “W2”
  • “To get my w2”
  • “Problem with my job”

Request for Information Question:

  • “How do I get my W2”
  • “Verification of employment”
  • “I need to know your menu”

Payments and Charges Question:

  • “Doubled billed”
  • “Over charged fir food not ordered”
  • “My direct deposit”

Shipping and Delivery Question:

  • “Wrong order and *** customer service”
  • “Wrong order”
  • “Did not receive some of the items and received cold food”

Refund Question:

  • “Refund”
  • “Refund not received”
  • “Refunds”

Website/ Application Question:

  • “App”
  • “App not working”
  • “I visited the store and was treated Disprected”

Account Question:

  • “Mypay login”
  • “Fraud on debt account”
  • “Cant log in to my app”

Cards Question:

  • “Card ballance”
  • “To try to change my money from the back to a card”
  • “I had 18,357 points in my app. I went to order breakfast and a pop up window flashed that the app was ok'd and needed to update. I couldn't order unless I updated. I updated app but my old points and credit card history did not migrate to updated app”

Return/ Replace Question:

  • “They got my order wrong brought it back n they wouldn't replace it or give me my money back”
  • “To find my employee id for a replacement card because the other card got shredded”
  • “Store will not return my money for wrong items”

Activation/ Cancellation Question:

  • “Activate pay card”
  • “I was racially profiled and terminated”
  • “Cancel an order”

Other Question:

  • “I found a Q-tip on my Big Mac under my last patty.”
  • “For management training”
  • “Franchise in pratapgarh uttar pradesh”

About

McDonalds Delivery Policy
To read more: https://www.mcdonalds.com/us/en-us/mcdelivery.html
McDonalds Terms of Service
To read more: https://www.mcdonalds.com/us/en-us/terms-and-conditions.html
McDonalds Privacy Policy
To read more: https://www.mcdonalds.com/us/en-us/privacy.html
Top McDonalds Services

Manager, Customer Care, Drive-through

Top McDonalds Products

Burger, Sandwich, French Fries

McDonalds Pros and Cons

Pros: Most unprofessional, Usually the food, Proximity to my house, Food, Location

Cons: Customer service, Service, I did not like the customer service, Staff attitude, Service was absolutely awful

Related Companies

Mccafe, McDonalds Australia, McDonalds South Africa, McDonalds Philippines, McDonalds Kuwait

Summary

McDonald's is the largest chain of fast food restaurants in the world that was founded by siblings Dick and Mac McDonald in 1940 in San Bernardino, California. Brothers McDonald introduced this "Speedee Service System" that is the basis of all fast food industry nowadays. The company is headquartered in Oak Brook, Illinois. There are 31,000 locations inside the US and 20,000 more across the world. The slogan of McDonald's is: "I'm lovin' it". McDonald's specializes in selling different burgers, French fries, breakfast items, beverages, desserts. McDonald's signature is BigMac burger. There is a McDonald's restaurant in every developed country and it is a symbol of the expansion of the American culture all over the world.

McDonalds reviews and complaints

McDonalds is ranked 55 out of 699 in Fast Food category

Area Served

USA, Other, Worldwide, Asia, Canada, Europe, UK

Payment Methods

MasterCardVISAAmerican Express

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