Contact Information

Mcdonalds Phone Numbers

Toll-Free Number:

  • (800) 244-6227
  • (800) 244-6227
  • (630) 623-3000
  • (866) 970-0106
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Corporate Office Address:

McDonald's Corporation
2111 McDonald's Dr
Oak Brook, IL 60523
United States

Other Info:

7 days a week
7:00 a.m. to 7:00 p.m. CST

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Summary of Mcdonalds Customer Service Calls

7224 TOTAL
CALLS
87% SUCCESSFUL
CONNECTIONS
03:43 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Mcdonalds to Ask about:

Staff Question:

  • “Nocustomer customer service”
  • “Called due to short staff at 1030? Ridiculous” , Review # 1594237
  • “Poor service”

Employment Question:

  • “I need my check stubs”
  • “Checkstub”
  • “Unemployment paper”

Product/ Service Question:

  • “Turned away from drive thru. Always saying our systems are down most mornings around 2-4 a.m.”
  • “Bad food” , Review #1578490
  • “Bad food and service always at this store”

Request for Information Question:

  • “Question about employment”
  • “Ask questions”
  • “Manager cursed at me for asking about an order”

Payments and Charges Question:

  • “I'm an employee but my direct deposit hasn't taken affect. I've been employed for months”
  • “I want to know where to send medical bill for hot coffee spill”
  • “Lady was very rude me when I showed her my count that they charged me double charge and then she wouldn't take it back so I got charged twice on my Credit card”

Shipping and Delivery Question:

  • “I ordered 2 bundle meals and they didnt get the order correct. I called numerous times and they didnt answer.”
  • “I didn't receive my check” , Review # 1559045
  • “Wrong order and *** customer service”

Website/ Application Question:

  • “App issues”
  • “App”
  • “Websites not working”

Refund Question:

  • “Refund not received”
  • “Refunds”
  • “Get a refund”

Cards Question:

  • “The mcdonald arch card i need help please”
  • “Mcdonalds kept my credit card”
  • “Trying to setup paycard there not finding the right birthdate”

Return/ Replace Question:

  • “I was at McDonald's on Homestead and Tidwell I gave the lady of twin she gave me change for a ten I went back after I realized I didn't have my right change and I told her that she gave me change for a 10 instead of $20 manager said she pulled the dr” , Review # 1498425
  • “Manager wrote down my order than lost it after they was suppose to replace my order”
  • “Bad order won’t replace it”

Activation/ Cancellation Question:

  • “Activate pay card”
  • “Activate new card”

Account Question:

  • “Locked out of account”
  • “I failed to validate my identity on Work Number login. I need a new pin”

Other Question:

  • “Cleaning in food preparation area”
  • “Complaint.”
  • “Rude and not coming to drive thou” , Review # 1594348

Mcdonalds Rating Stats

2.2 out of 5 stars
based on 1817 reviews
See all 3788 reviews

Rating trend

About

Mcdonalds Delivery Policy
Mcdonalds Privacy Policy
Top Mcdonalds Services

Manager, Customer Care, Drive-through

Top Mcdonalds Products

Burger, Sandwich, French Fries

Mcdonalds Pros and Cons

Pros: Food, Proximity to my house, Most unprofessional, Employees, Store convience

Cons: Horrible customer service, Service, I did not like the customer service, Rude customer service, Unprofessional lack of respect

Related Companies

Mccafe, McDonalds Philippines

Summary

McDonald's is the largest chain of fast food restaurants in the world that was founded by siblings Dick and Mac McDonald in 1940 in San Bernardino, California. Brothers McDonald introduced this "Speedee Service System" that is the basis of all fast food industry nowadays. The company is headquartered in Oak Brook, Illinois. There are 31,000 locations inside the US and 20,000 more across the world. The slogan of McDonald's is: "I'm lovin' it". McDonald's specializes in selling different burgers, French fries, breakfast items, beverages, desserts. McDonald's signature is BigMac burger. There is a McDonald's restaurant in every developed country and it is a symbol of the expansion of the American culture all over the world.

Mcdonalds reviews and complaints

Mcdonalds is ranked 45 out of 1346 in Fast Food category

Area Served

USA, Other, Worldwide, Asia

Payment Methods

MasterCardVISAAmerican Express

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Mcdonalds Stats

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