McDonalds Phone Numbers and Emails

Toll-Free Number:

  • (800) 244-6227

Customer Service:

  • (888) 424-4622
    Canada
  • (800) 244-6227
  • (630) 623-3000
  • (866) 970-0106

Investors/ Franchasing:

  • +1 416 443 1000
    Ontario
  • +1 514 685 4411
    Quebec and Atlantic Canada
  • +1 604 294 2181
    Western Canada

Media:

  • (877) 786-3342

McDonalds Emails:

Jobs/ Career
Legal
Privacy Inquiries, Privacy Inquiries
media.relations@ca.mcd.com
More phone numbers and emails Less phone numbers and emails

McDonalds Contact Information

McDonalds Website:

McDonalds Online Chat:

Corporate Office Address:

McDonald's Corporation
2111 McDonald's Dr
Oak Brook, Illinois 60523
United States

Other Info (opening hours):


Hours:

Daily: 7:00 a.m.- 7:00 p.m. (CST)


McDonald’s Canada

1 McDonald’s Place

P.O. Box 61023

Winnipeg, MB R3M 3X8

Fax:

+1 (416) 446-3429
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McDonalds Rating Based on 2.4K Reviews

Rating details

2.1
more details
Customer service
Location
Quality of Food
Price Affordability

Rating stats

Rating trend

Summary of McDonalds Customer Service Calls

10.5K TOTAL
CALLS
03:41 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call McDonalds Customer Service?

Staff Question:

  • “Bad service at Orlando Florida location”
  • “Customer service”
  • “Rude employee”

Product/ Service Question:

  • “McDonald's food has lost its quality we went to get cheeseburgers the cheese was it melted and two of them did not even have cheese on them we are in Pocatello Idaho ring review”
  • “I got food poison from McDonald's in Birmingham Al lomb ave”
  • “Uncooked food”

Employment Question:

  • “Paystub”
  • “Not employed there no more. Need w2”
  • “Missing paychecks”

Request for Information Question:

  • “Complaint about an employee”
  • “Complaint and questionp”
  • “I need to talk to someone about my job”

Payments and Charges Question:

  • “Ordering online payment problems”
  • “Charge incorrect”
  • “Was charged twice for food”

Shipping and Delivery Question:

  • “Rewards not received”
  • “Did not get my order,”
  • “Did not get food and told to *** off”

Website/ Application Question:

  • “App”
  • “App problems”
  • “App issues”

Refund Question:

  • “COMPLAINT AND REFUND and NON RESPONSE”
  • “App refund”
  • “Refund not received”

Cards Question:

  • “Made my order wrong twice didn't give me no receipt but I paid off my bank card cross contamination cold *** *** food my money back the manager is very unprofessional and the Employees unprofessional way”
  • “Gift card”
  • “Gift card was never activated”

Account Question:

  • “App log in issue”
  • “Cannot sign in to account”
  • “Add receipt to account”

Return/ Replace Question:

  • “Store will not return my money for wrong items”
  • “Replacement of food bad customer service”
  • “Wouldn't exchange my tea”

Activation/ Cancellation Question:

  • “McDonald's canceled my online order I need a refund”
  • “Order got cancelled”
  • “Who's the *** that canceled the all day breakfast in the steak egg and cheese on a bagel”

Other Question:

  • “Refuse money back”
  • “Complaint.”
  • “Ice cream machine”

About

McDonalds Delivery Policy
To read more: https://www.mcdonalds.com/us/en-us/mcdelivery.html
McDonalds Terms of Service
To read more: https://www.mcdonalds.com/us/en-us/terms-and-conditions.html
McDonalds Privacy Policy
To read more: https://www.mcdonalds.com/us/en-us/privacy.html
Top McDonalds Services

Manager, Customer Care, Drive-through

Top McDonalds Products

Burger, Sandwich, French Fries

McDonalds Pros and Cons

Pros: Usually the food, Most unprofessional, Proximity to my house, Food, Location

Cons: Customer service, Service, I did not like the customer service, Manager not helpful, Unprofessional

Related Companies

Mccafe, McDonalds South Africa, McDonalds Philippines, McDonalds Kuwait, McDonalds Australia

Summary

McDonald's is the largest chain of fast food restaurants in the world that was founded by siblings Dick and Mac McDonald in 1940 in San Bernardino, California. Brothers McDonald introduced this "Speedee Service System" that is the basis of all fast food industry nowadays. The company is headquartered in Oak Brook, Illinois. There are 31,000 locations inside the US and 20,000 more across the world. The slogan of McDonald's is: "I'm lovin' it". McDonald's specializes in selling different burgers, French fries, breakfast items, beverages, desserts. McDonald's signature is BigMac burger. There is a McDonald's restaurant in every developed country and it is a symbol of the expansion of the American culture all over the world.

McDonalds reviews and complaints

McDonalds is ranked 58 out of 678 in Fast Food category

Area Served

USA, Other, Worldwide, Asia, Canada, Europe, UK

Payment Methods

MasterCardVISAAmerican Express

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