Town And Country, Missouri
Not resolved

I am surprised more people have not commented on how the flimsy new plastic cups in large size were not engineered and tested to the point that they do not collapse if grasped at the top, which subsequently causes the lids to pop off spills contents. Soda all over my car and lap once and then again on my kitchen floor as I walked in the door.

These cups cannot be grasped at the top nor the middle when full. I feel for the drive through employees who have to struggle with the lids popping off and have to go through extra steps of ensuring the lids are on completely and can tend to pop off just from the hand off to the customer.

I called and asked for this to change. The only thing worse than a lap full of a cold beverage is a lap full of scalding hot beverage.

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