State: Florida City: Jacksonville Clear all filters (22 of 4071 reviews match)
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McDonalds - University Ave Jacksonville FL

1.0
Details
Drive thru employee at 7:30 pm est was very rude, asked for a few minutes twice and had a very poor attitude, would not take my order. Drove around to the window and asked for her name to report her to the manager.
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#1661555 Review #1661555 is a subjective opinion of poster.

McDonalds in Jacksonville, Florida - Rude managers shift managers as well as employees

Went into location tonight at 11:14 and was told that they are going to close the lobby with over 8 guests in lobby thank you spoke with manager only who was standing there along with eight other guests just running their mouth having a conversation it is very unprofessional the door says 12 they tow all us to go out the door because the employees said they were not going to take any orders as well as they were not going to make any more food or take any orders Barry Barry Road time says closed at 12 close Liberia hourly very rude about the whole situation something needs to be done with this location manager oly very very unprofessional
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#1571758 Review #1571758 is a subjective opinion of poster.
Reason of review
Poor customer service

McDonalds in Jacksonville, Florida - Poor service

1.1
Details
McDonald’s on Cassat in Jacksonville Florida is always so called short handed and always have customers pull to the window to take our order which has us waiting in line for hours when they can just take the order at the screen to avoid the long wait
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#1428678 Review #1428678 is a subjective opinion of poster.

McDonalds in Jacksonville, Florida - Please fix

McDonalds - Please fix
McDonalds - Please fix
Gave my info. Waiting to see if McDonalds will fix it
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#1413139 Review #1413139 is a subjective opinion of poster.
I went through the drive through ordered a tea with lots of ice & a hot fudge sundae. I got the sundae with the fudge crammed all in the top over flowing of the ice cream. It was a big mess. I asked the girl at the window for a cup because the ice cream was getting all...
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#1412785 Review #1412785 is a subjective opinion of poster.
Service
Mcdonalds Manager
Reason of review
Poor customer service
Earlier this week i witnessed awful behavior by one of your managers at the Mcdonalds in Palatka fl on Ried street. Store number 314 her name was Anna Thomas. The way she talked to the staff and how she treated them was unprofessional and inhumane. No one deserves that...
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#1411906 Review #1411906 is a subjective opinion of poster.
Service
Mcdonalds Manager
Reason of review
Poor customer service
2.0
Details
11/14/18 The Ice cream machine is always broken no matter what time of night. Rude workers. Especially at night. Order was wrong more than 3 times. Very unacceptable. Waiting in line at the drive thru at the microphone is up to an hour waiting for someone to say...
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#1399985 Review #1399985 is a subjective opinion of poster.
Service
Mcdonalds Manager
Reason of review
Poor customer service

McDonalds in Jacksonville, Florida - Being treated unfairly by manager

1.0
Details
I have a 17 year old daughter she just started working with you guys and she is being mistreated I need some one to contact me asp
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#1393840 Review #1393840 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

McDonalds in Jacksonville, Florida - Desrimination

2.3
Details
Only letting white people in the lobby refused to let any one else in. Also used my Mcdonalds app to get food and argued with me that my purchase was only hotcakes. When my purchase was HOTCAKES PLATTER BUY ONE GET ONE. THEY WERE RUDE AND NO HELPFUL AND EVEN THE MANAGER
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Review
#1364066 Review #1364066 is a subjective opinion of poster.
Service
Mcdonalds Manager
Reason of review
Poor customer service

Contact McDonalds Customer Service

Mailing Address:
McDonald's Corporation
2111 McDonald's Dr
Oak Brook, IL 60523
United States
Phone:
(800) 244-6227
All McDonalds Contacts

McDonalds Products and Services Reviews

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McDonalds in Jacksonville, Florida - BAD CUSTOMER SERVICE

2.7
Details
The manager on charge today he hace no id with his tag on I have to azk employee to look for jim with a big line was inside he came outside with big smile everybody begin complain he acting like. Dont care I tell him Im going to report him he smile in my face this person is very unprofessional I will like to have a conversation with the store owner
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#1341676 Review #1341676 is a subjective opinion of poster.
Service
Mcdonalds Manager
Reason of review
Poor customer service