I spoke with the general manager in regard to my concern, so there's no need to address anything. For the record I went to the location on Clairmont Road.
The girl who worked in the drive through didn't speak when spoken to. As a customer, she didn't greet me, either. I asked her aren't you supposed to thank the customer? She raised her shoulders in a sarcastic way and closed the window in my face.
I then spoke with the manager on duty in regard to her behavior. He basically informed me that McDonald's isn't paying their worker enough for their employees to obey McDonald's policy's. I informed him, so basically you are condoning her behavior. I was informed that the employees would be written up, but personally, that type of negative behavior is a toxic trait.
You can't train someone to be a decent individual. The saddest thing is neither her nor the manager on duty knew what she was thanking me for. That's even worse than far as a training situation.
I honestly feel both of them should have been terminated immediately. Thats ridiculous Thanks
User's recommendation: If you are not getting adequate customer service file a complaint.
Location: Atlanta, Georgia
Thank You for Your Reply! We are processing your message.