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Stay away from this McDonald's!!!! | McDonalds review from Nunda, Illinois

1.0
Details
I was just berated by a McDonald's employee who came outside and verbally attacked me while in line at the drive-thru at the McDonald's located at 230 State Rte 31 in Crystal Lake, IL 60014. Then when I went to the window to complain and asked for the restaurant's manager, some guy who wasn't even the manager (found out later) tried to unsatisfactorily handle my incident. I was appalled that something like this could ever happen at a McDonald's. Most McDonald's have great customer service, but this one must have extremely poor management or ownership???
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Review
#1759348 Review #1759348 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

My checking account | McDonalds review from Canteen, Illinois

I put in my checking account 3 months ago and Im still getting paper checks instead of direct deposit
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1 comment
Anonymous
#1802194

When I was in the nuthouse, I used to enjoy going to the Canteen for a hamburger.

Review
#1755097 Review #1755097 is a subjective opinion of poster.
Pros
  • Okay

Go to Burger King | McDonalds review from Lake Villa, Illinois

Terrible coffee Had great coffee Why Chaya good thing
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1 comment
Anonymous
#1795359

I'M FED UP WITH McDONALD'S!..........BOOGER KING, HERE I COME!

Review
#1741411 Review #1741411 is a subjective opinion of poster.
Product
Mcdonalds Coffee
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

1939 N Lewis Waukegan ill | McDonalds review from Chicago, Illinois

1.0
Details
On 12/19/19 at 6:42pm. Myself and other customers waiting 4 their food for 20min. While the group of co workers talking and saying the *** words loud in front of customers and kids. Trying 2 ask them 4 help. I ask 4 the shift manager and she was saying the same. I sat down and telling me loud infront of other customers why was I looking at her and telling me if i had a problem with her. While other customers listen instead of her paying attention at the customers. I don't know what did she wanted 2 fight me with her attitude. That store MCD its all disrespectful and insulting of how they act and say around children especially. Look and listen in the cameras what they say . What kind of people work in that MCD. Will never send my family there.
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Review
#1737597 Review #1737597 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
No

Dissatisfied with service | McDonalds review from Chicago, Illinois

2.6
Details
it was an hour there waiting for our food in a manager was super rude and yelling at me that's when we did receive our food it was not the right order the order wasn't done right and didnt have all the items in there and they continue to yell and refused to give me my money back.
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Review
#1664653 Review #1664653 is a subjective opinion of poster.
Service
Mcdonalds Manager
Reason of review
Poor customer service

Would not let me substitute my order | McDonalds review from Chicago, Illinois

1.0
Details
I was told that I would be contacted by the restaurant general manager but have not heard anything from that particular restaurant.
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Review
#1645271 Review #1645271 is a subjective opinion of poster.
But then got home spent 35 dollars on this food and it was old and the fries wasnt cooked this has been the second time i dont want to eat at 9th street mcdondleds anymore
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1 comment
Lenix
#1739364

I strongly suggest that you work on your spelling and grammar before calling grown women girls. You made errors that a first grader would not make.When a six year old can write better than you, you have no right calling grown women girls.

Review
#1637708 Review #1637708 is a subjective opinion of poster.

McDonald's Arch card reload computer site. | McDonalds review from Barrington, Illinois

McDonald's Arch card reload computer site. - McDonalds review
McDonald's should fix the Arch Card computer reload program or take the site down. I tried to reload on my computer numerous times with the same results, "Operation Failed, Maximum number of credit cards allowed per customer limit reached". I have no credit cards saved to the site. Calling the company is a waste of time.
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Review
#1593288 Review #1593288 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
Raw meat - McDonalds review
I got a raw quarter pounder & when I called manager( Richard Lincoln) he didn't seem to care. This happened around 7:30pm June 25 2019 Carlyle IL McDonalds.
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2 comments
Anonymous
#1708100

I want to know why I only get a half slice of cheese on my filet of fish sandwich when it’s suppose to be a full slice. I can go to any McDonald’s in any state and get a full slice but not in Tucson.

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Review
#1568818 Review #1568818 is a subjective opinion of poster.
Product
Mcdonalds Quarter Pounder Burger
Cons
  • This store is getting worse every day
Reason of review
Bad quality

Contact McDonalds Customer Service

Website:
Mailing Address:
2111 McDonald's Dr
Oak Brook, IL 60523
United States
Phone:
(800) 244-6227
All McDonalds Contacts

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Latest Question

McDonalds Questions
I am constantly given cold Cappuccino and when i ask for a hot one I'm being told if i add milk in my Cappuccino is going to be cold, Cappuccino is made of hot milk because i can ask for ice coffee if i wanted cold. The manager argue with me when I'm asking for refund...
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4 comments
Shannette
#1707057

If you were being unpleasant you had it coming to you. When an adult acts like they are six years old people talk about them.

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Review
#1566477 Review #1566477 is a subjective opinion of poster.
Cons
  • Inability to get orders correct multiple times
  • Staff attitude
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Mcdonalds Lack Of Service