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McDonalds in Chicago, Illinois - Dissatisfied with service

2.6
Details
it was an hour there waiting for our food in a manager was super rude and yelling at me that's when we did receive our food it was not the right order the order wasn't done right and didnt have all the items in there and they continue to yell and refused to give me my money back.
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Review
#1664653 Review #1664653 is a subjective opinion of poster.
Service
Mcdonalds Manager
Reason of review
Poor customer service

McDonalds in Chicago, Illinois - Would not let me substitute my order

1.0
Details
I was told that I would be contacted by the restaurant general manager but have not heard anything from that particular restaurant.
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Review
#1645271 Review #1645271 is a subjective opinion of poster.
But then got home spent 35 dollars on this food and it was old and the fries wasnt cooked this has been the second time i dont want to eat at 9th street mcdondleds anymore
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1 comment
ImportedPolarBear851
#1739364

I strongly suggest that you work on your spelling and grammar before calling grown women girls. You made errors that a first grader would not make.When a six year old can write better than you, you have no right calling grown women girls.

Review
#1637708 Review #1637708 is a subjective opinion of poster.

McDonalds in Barrington, Illinois - McDonald's Arch card reload computer site.

McDonalds - McDonald's Arch card reload computer site.
McDonald's should fix the Arch Card computer reload program or take the site down. I tried to reload on my computer numerous times with the same results, "Operation Failed, Maximum number of credit cards allowed per customer limit reached". I have no credit cards saved to the site. Calling the company is a waste of time.
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Review
#1593288 Review #1593288 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
McDonalds - Raw meat
I got a raw quarter pounder & when I called manager( Richard Lincoln) he didn't seem to care. This happened around 7:30pm June 25 2019 Carlyle IL McDonalds.
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2 comments
Anonymous
#1708100

I want to know why I only get a half slice of cheese on my filet of fish sandwich when it’s suppose to be a full slice. I can go to any McDonald’s in any state and get a full slice but not in Tucson.

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Review
#1568818 Review #1568818 is a subjective opinion of poster.
Product
Mcdonalds Quarter Pounder Burger
Cons
  • This store is getting worse every day
Reason of review
Bad quality
I am constantly given cold Cappuccino and when i ask for a hot one I'm being told if i add milk in my Cappuccino is going to be cold, Cappuccino is made of hot milk because i can ask for ice coffee if i wanted cold. The manager argue with me when I'm asking for refund...
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4 comments
JoyousGar
#1707057

If you were being unpleasant you had it coming to you. When an adult acts like they are six years old people talk about them.

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Review
#1566477 Review #1566477 is a subjective opinion of poster.
Cons
  • Staff attitude
  • Inability to get orders correct multiple times
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Mcdonalds Lack Of Service

McDonalds in Capital, Illinois - Horrible

5.0
Details
I have never had an issue with mcdondleds till tonight on 6/9/2019 at 10:40pm i orderd 2 chocolate milk shakes and when i went to pay the girl said im sorry but they are cleaning the milk shake machine so i said ok and let it go then when i got to the window i said can i get an ice coffee since i could not get a shake and the other girl said no we are not selling them right now so i thought i would let you know this happend at the 9th street location in springfield il
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Review
#1555102 Review #1555102 is a subjective opinion of poster.
2.2
Details
McDonalds - McDonald’s hires people that don’t care about neither service nor the food they serve you !
I had one of the worst experience I’ve ever had at this McDonald’s I asked for my food certain way the attendant gave it to me another way when I asked her to do it the way I ordered she caught an attitude my food came up the second time she seen it there let it sit...
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1 comment
Anonymous
#1707403

That's the McDonald's Way!All of the employees at McDonald's should be required to dress up with clowns with red noses and poofy red afros and clown shoes and bright yellow and red outfits.

Review
#1548165 Review #1548165 is a subjective opinion of poster.
Our shakes were made to soon they were melted. We ordered a big order sence family was visiting and it was all made discusting. Very disapointed at the mcdonalds in clinton illinois. When we took our order back up there they made us wait for 25 min before ever talking...
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Review
#1543545 Review #1543545 is a subjective opinion of poster.

Contact McDonalds Customer Service

Mailing Address:
McDonald's Corporation
2111 McDonald's Dr
Oak Brook, IL 60523
United States
Phone:
(800) 244-6227
All McDonalds Contacts

McDonalds Products and Services Reviews

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2.2
Details
I went to Drive through at the Glenview location on Rte 21. I order a vanilla cone, a Oreo Flurry and a strawberry sundae. The girl at the window proceeds to hand me the items separately, spoons and peanuts etc without a bag. So I asked if I could please have them in a...
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1 comment
JoyousGar
#1708247

When you refer to adult woman a girls you have no right complaining about rudeness. I am sure you are mistaken just like you are mistaken between what is an adult and what is a child.

Review
#1542028 Review #1542028 is a subjective opinion of poster.
Service
Mcdonalds Drive-through
Cons
  • Customer service or the managers response
Reason of review
Poor customer service