State: Illinois City: Chicago Clear all filters (58 of 4071 reviews match)
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McDonalds in Chicago, Illinois - Dissatisfied with service

2.6
Details
it was an hour there waiting for our food in a manager was super rude and yelling at me that's when we did receive our food it was not the right order the order wasn't done right and didnt have all the items in there and they continue to yell and refused to give me my money back.
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Review
#1664653 Review #1664653 is a subjective opinion of poster.
Service
Mcdonalds Manager
Reason of review
Poor customer service

McDonalds in Chicago, Illinois - Would not let me substitute my order

1.0
Details
I was told that I would be contacted by the restaurant general manager but have not heard anything from that particular restaurant.
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Review
#1645271 Review #1645271 is a subjective opinion of poster.
2.2
Details
McDonalds - McDonald’s hires people that don’t care about neither service nor the food they serve you !
I had one of the worst experience I’ve ever had at this McDonald’s I asked for my food certain way the attendant gave it to me another way when I asked her to do it the way I ordered she caught an attitude my food came up the second time she seen it there let it sit...
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1 comment
Anonymous
#1707403

That's the McDonald's Way!All of the employees at McDonald's should be required to dress up with clowns with red noses and poofy red afros and clown shoes and bright yellow and red outfits.

Review
#1548165 Review #1548165 is a subjective opinion of poster.

McDonalds in Chicago, Illinois - Terrible service

1.0
Details
66 and stony Island ; Chicago...... how doesn't corporate know the wait times at this location is this bagged up.... It IS ABSOLUTELY TERRIBLE!!
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Review
#1518857 Review #1518857 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Reason of review
Poor customer service
1.0
Details
They don’t want to sell me I’m very hungry, I have money and I went to the manager he refused to sell me because I don’t have a car
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1 comment
Anonymous
#1671024

Yo homey, I know how you be feeling. Dey be refusing me service Befo just because I was on foot.

I think dat dey should have a wal-up window fo po folks dat ain't got no ride. Ya feel?

And I think dat dey should start servin cornbread and chili in dare sto's. Now I like cornbread and chili!!!!

Review
#1510249 Review #1510249 is a subjective opinion of poster.
Service
Mcdonalds Manager
Reason of review
Poor customer service

It is ridiculous you cant even go into a mcdonalds and sit down to eat because your tables have been replaced by kiosks

1.0
Details
What I think would be nice would be a nice nostoligical Mcdonalds go back to the way it used to be
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Review
#1491142 Review #1491142 is a subjective opinion of poster.

McDonalds in Chicago, Illinois - Horrible drivethru

6 minutes for a cheeseburger and a large drink
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Review
#1462957 Review #1462957 is a subjective opinion of poster.
Product
Mcdonalds Cheeseburger
Reason of review
Order processing issue

McDonalds in Chicago, Illinois - Extremely slow service

2.0
Details
Drive-through has taken up to 40 minutes inside store at least a half an hour every time
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Review
#1455020 Review #1455020 is a subjective opinion of poster.
Service
Mcdonalds Drive-through
Reason of review
Order processing issue

McDonalds in Chicago, Illinois - Is this what your serving

2.7
Details
McDonalds - Is this what your serving
I waited in the lobby patiently for 12minute 34 seconds for a salad and this is what i got
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Review
#1424303 Review #1424303 is a subjective opinion of poster.

Contact McDonalds Customer Service

Mailing Address:
McDonald's Corporation
2111 McDonald's Dr
Oak Brook, IL 60523
United States
Phone:
(800) 244-6227
All McDonalds Contacts

McDonalds Products and Services Reviews

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Terminal 1 McDonalds. Bad.

2.9
Details
Line is usually 15-20 deep. Usually one person at register. Wait is roughly 10 minutes. Horribly understaffed. I feel sorry for these people. The company looks very weak.
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Review
#1413607 Review #1413607 is a subjective opinion of poster.
Service
Mcdonalds Customer Care
Reason of review
Poor customer service