I called the store and spoke with a young girl and asked for the manager. "JOHN" got on the phone and of course refused to give me his last name. STRIKE ONE FOR MANAGEMENT.
I told him I lost my cell phone last night, he said hold on, got back on in literally 3 seconds and said it's not here. I said wait a minute, I asked for his boss and he hung up on me. He didn't even bother to ask me where I was sitting. I called the Westmoreland store and spoke with Chad. At this point I was beyond furious. He finally told me that it was owned by one of the 3 Delligatti's but he wasn't sure which one. I called the customer relations number and of course it was closed. I called the restaurant back and this time "JOHN" answered the phone. I told him I wanted the owner's name and he said you don't have to scream at me. I told him I wasn't screaming that he hung up on me.
IS THIS REALLY HOW YOU RUN YOUR BUSINESSES MR DELLIGATTI?
SHOULD I MAKE A COMMENT IN THE TRIBUNE REVIEW ARTICLE THAT WAS JUST POSTED YESTERDAY OR THE DAY BEFORE TO GET YOUR ATTENTION? SHAME ON YOUR MANAGEMENT STYLES!!!!!!!!!!!!!! I HAVE EATEN AT THIS RESTAURANT NUMEROUS TIMES BUT NEVER, EVER AGAIN. AND AS YOU KNOW I WILL TELL 10 PEOPLE AND THEY WILL TELL 10 PEOPLE AND THEY WILL TELL 10 PEOPLE BUT IF THIS *** ANSWERED LIKE HE DID TODAY YOU PROBABLY DON'T GIVE A ***~!
Product or Service Mentioned: Mcdonalds Manager.
Monetary Loss: $50.