While at a soccer game at Gillette stadium in Foxborough, Mass I went to a MacDonald's stand located in the stadium. I bought fries, a coke and a cup of coffee for $10.70.
The coke was fine but the fries were cold and the coffee just a half step above water. I understood the cost was high, but expected the quality would be good. The staff at the stand was hostile. I have written to MacDonald's and received the standard "we'll try to do better, hope you'll give us another try" line.
They absolutely refuse to take any responsibility for this franchise. I want my money back, and until I get it I will not walk in to another MacDonalds!
Monetary Loss: $10.